myDIALS is a SaaS solution that interfaces and integrates with multiple cloud-based systems and on-premise data sources and presents metrics on web-based dashboards and personalized portals. The dashboards translate metrics into bars, graphs, pie charts or gauges with interactive analysis and alert generation.
Product Details
- Product
- myDIALS
- Company
- myDIALS, Inc.
- HQ Location
- United States
- Year Founded
- 2006
- License
- Commercial
- Deployment
- SaaS
Tags
Related News
-
Oct 17
Some Consumers Find Zero Benefit With AI in Customer Service
New Qualtrics research shows AI in customer service is falling short, with one in five consumers unimpressed. Continue reading...
-
Oct 17
Untrained Customer Service Agent? Nope. Untrained AI? Nope.
AI fails not from bad tech but from neglect. Without training, feedback and oversight, it performs no better than an untrained employee. Continue reading...
-
Oct 17
Africa: Service Delivery’s Hidden Gem
Africa’s potential is improving and often overlooked. Learn why organizations should consider the region when evaluating new delivery locations. Continue reading...