eftsure Reviews & Product Details

We've been impressed with the high hit rate on verification of supplier banking details (circa 80%). Additionally, we've also found a more efficient supplier onboarding process to the heavily manual process we had before eftsure was put in place. We are using eftsure daily, whether that is onboarding, or verifying payment ABA files, to changing of bank details for existing suppliers.

We enjoy the ease of use, and also the speed of which bank details are verified for those which do not already existing in the eftsure existing database.

The implementation process worked well and we had dedicated support people to help cleanse our existing supplier listing, and integrating this into the eftsure environment, and setting up templates for the various companies we have within our Group of companies. Review collected by and hosted on G2.com.

We haven't come across any instances where we've disliked the last 12 months since we commenced using eftsure. Review collected by and hosted on G2.com.

EFTsure has been a game-changer for our organisation. The platform is intuitive, secure, and incredibly effective at strengthening our internal financial controls. Its vendor verification system gives us peace of mind, ensuring that every payment we make is going to the right place. What’s even more exciting is EFTsure’s expanding international verification feature. This is a huge step forward for businesses like ours that deal with global suppliers, it means we can now verify international vendors with the same confidence we’ve come to expect from EFTsure’s domestic services. On top of that, EFTsure’s customer support is outstanding. The team is always responsive, knowledgeable and genuinely helpful, making the entire experience smooth and stress-free. Highly recommend EFTsure to any organisation looking to safeguard payments, streamline vendor management and now go global with confidence! Review collected by and hosted on G2.com.

Emails sent from EFTsure’s domain have occasionally been mistaken for phishing attempts by suppliers, leading to lower response rates during onboarding. Review collected by and hosted on G2.com.

What a brilliant piece of software! I was very cautious at first when I received a supplier onboarding invitation. The whole thing seemed so easy to fraud... until I actually clicked the link and went through their supplier onboarding experience. It’s incredibly clever, well thought out, and easy to use.

Years later, we're now paying for this software as a service and it’s 100% worth the Annual License Fees. We had a fantastic GoLive where I could call my support specialist ... which is so much quicker than emailing.

The best thing about EFTsure is the time it saves me. When we start trading with a new supplier, all I need to do is enter their BSB and Account Number into the EFTsure portal. If the account has been previously EFTsure certified, you can trust the banking information is accurate.

In my experience, about 80% of the suppliers we deal with are already EFTsure certified. If they’re not in the system, I just send them an onboarding invitation. Review collected by and hosted on G2.com.

Nothing to dislike, so far its perfection! Review collected by and hosted on G2.com.

Since 2023, RetPro Management Pty Ltd has benefited from a secure and efficient supplier onboarding process through Eftsure—even in urgent situations. The platform’s combination of multi-layered verification, responsive support, and robust audit trails has ensured our payments are processed safely and with confidence.

As part of this commitment, MA Financial Group is engaging Eftsure Pty Limited to verify the payment details of all contractors and suppliers before payments are processed. This verification helps to:

Minimise the risk of errors or fraud in supplier payments

Ensure payments are made only to the intended recipients

We highly recommend Eftsure to any organisation seeking a trusted, streamlined, and fraud-resilient solution for supplier data and bank account verification.

Recently, RetPro Management Pty Ltd rebranded to MA Financial Group / MA Real Estate Services Pty Ltd. We would like to express our sincere appreciation to the Eftsure team—especially Lady Sayago, Sewraj Boodhooa, and Bradley Walker from Technical Support—for their exceptional assistance during this transition. This process involved updating our email domain, usernames, email addresses, and onboarding forms as part of the rebranding.

Lady provided outstanding support throughout the project. Her clear communication, proactive coordination, and attention to detail ensured that every change was implemented smoothly and on schedule. Behind the scenes, Sewraj and Bradley worked diligently to deliver a seamless rollout. We would also like to highlight Sewraj’s valuable guidance, which was instrumental in addressing potential user login issues effectively.

Thanks to their combined efforts, our user transition on 02.09.25 was remarkably smooth, with minimal password reset issues and quick, effective resolutions whenever required.

The professionalism, responsiveness, and dedication demonstrated by the entire Eftsure team were key to the success of this project. We are truly grateful for their support and have no hesitation in recommending Eftsure to any organisation undertaking technical integrations or system updates. Review collected by and hosted on G2.com.

The only minor drawback we’ve experienced with Eftsure has been occasional login issues related to 2FA, which are now being addressed. Overall, it remains an excellent and highly reliable system. Review collected by and hosted on G2.com.

Their platform gives us peace of mind by ensuring all payments are verified and secure. Since implementing Eftsure, we've drastically reduced the risk of fraud and human error in our payment processes. The integration was smooth, the support team is responsive and knowledgeable, and the real-time alerts give us confidence in every transaction.

Highly recommend Eftsure to any business that takes payment security seriously. It's an essential tool in today’s digital finance environment. Review collected by and hosted on G2.com.

EFTsure has been great, I have no negatives to report Review collected by and hosted on G2.com.

We’ve had a great experience with EFTsure. The D365 plug-in integrated seamlessly into our environment and has made a real difference to how we manage payments. What stood out most was the quality of their technical team—they clearly understand the system and the typical integration challenges. Their support throughout implementation was professional, responsive, and knowledgeable. It’s rare to see a project land on time and without drama, but EFTsure delivered exactly that. Review collected by and hosted on G2.com.

Nothing. The software is working great as promised. Review collected by and hosted on G2.com.

Eftsure has been an outstanding solution for our business. Their platform gives us peace of mind by ensuring payments are verified and secure, helping us prevent fraud and costly errors. The onboarding process was smooth, and the customer support is always responsive and helpful. Highly recommend Eftsure to any business serious about payment security and compliance. It’s a real game-changer! Review collected by and hosted on G2.com.

While Eftsure is a great tool overall, there is room for improvement in the user interface—it can be a bit clunky at times. Better integration with accounting software and more customisation options would enhance the experience and make the platform even more efficient. Review collected by and hosted on G2.com.

We have been using Eftsure as part of our payment verification process, and the experience has been excellent. Eftsure has significantly improved the integrity and security of our electronic payments by providing real-time verification of supplier bank account details. This has greatly reduced our risk of payment fraud and administrative errors.

From a financial control and governance perspective, Eftsure has added a robust layer of assurance. It ensures we are always paying the right supplier into the correct account, which is critical for maintaining trust with stakeholders and ensuring regulatory compliance.

Overall, we are highly satisfied with Eftsure and would recommend it to any organisation seeking to strengthen their accounts payable processes. Review collected by and hosted on G2.com.

While Eftsure offers valuable risk mitigation and improved payment security, the cost of the platform may be a consideration for some businesses—particularly smaller organisations with tighter budgets or lower transaction volumes. The pricing structure may feel high relative to the number of verifications or suppliers processed, especially when the risk of fraud is already being managed through internal controls. It would be beneficial if Eftsure introduced more flexible or scalable pricing models to better align with varying business sizes and risk profiles Review collected by and hosted on G2.com.

Product Comparison:

Bank-led tools like Confirmation of Payee are limited to basic checks at final payment and lack ongoing monitoring or fraud protection. Eftsure offers a more comprehensive solution, verifying supplier details from onboarding, providing continuous monitoring, and integrating with payment workflows. Many banks, such as NAB, CBA, HSBC, and Westpac themselves rely on Eftsure to safeguard their own payments to their creditors, highlighting the platform’s strength and credibility. Eftsure delivers stronger fraud prevention and operational efficiency based on the below analysis.

Given the clear limitations of bank-based solutions at this stage of the innovation life cycle and the comprehensive protection offered by Eftsure, we hope you would consider retaining Eftsure as our primary supplier verification tool. It remains the gold standard in fraud prevention, offering both operational efficiency and assurance at every stage of the payment process not just at the end of the process. A strong value add and point of differentiation for managing OC funds. Review collected by and hosted on G2.com.

To be honest nothing. Cost is always a consideration but our Account Manager Chris was super helpful in reaching an agreed high value for price position. Review collected by and hosted on G2.com.

We've been using EFTSure in our finance team for over a year now, and it's become a crucial part of our payment process.

Before EFTSure, verifying supplier bank details was time-consuming and honestly, pretty risky. We were always worried about the possibility of paying a scammer or processing incorrect banking information. Since implementing EFTSure, that stress is gone. The system verifies supplier details in real time and flags anything that doesn’t match up using a really simple traffic light system — green for safe, amber for caution, red for don’t pay. It’s super easy to understand and gives us confidence before hitting “approve.”

One of the biggest wins for us has been avoiding payment redirection scams, which are getting more sophisticated all the time. EFTSure gives us that extra layer of security that our ERP system just didn’t have.

Onboarding was smooth and the support team is responsive and helpful whenever we’ve had questions. The integration with our existing accounting system (we use Netsuite) was seamless.

Overall: EFTSure has saved us time, reduced risk, and improved our internal controls. Highly recommend it to any business dealing with regular supplier payments. Review collected by and hosted on G2.com.

Not Applicable as the software is working well Review collected by and hosted on G2.com.