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Fonoa Reviews & Product Details - Page 3

Fonoa Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Fonoa Integrations

(3)
Verified by Fonoa

Fonoa Media

Fonoa Lookup - Tax ID validation
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Fonoa Lookup - Tax ID validation
Fonoa Invoicing - Issue locally compliant invoices, globally
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Fonoa Invoicing - Issue locally compliant invoices, globally
Fonoa Reporting - Compliant transaction reporting
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Fonoa Reporting - Compliant transaction reporting
The indirect tax compliance process: Every global in-house tax team knows the challenge. Join us alongside tax tech experts from Meta and Adyen for this Fonoa Tax Essentials webinar.
Play Fonoa Video
The indirect tax compliance process: Every global in-house tax team knows the challenge. Join us alongside tax tech experts from Meta and Adyen for this Fonoa Tax Essentials webinar.
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Fonoa Reviews (34)

Reviews

Fonoa Reviews (34)

4.5
34 reviews

Pros & Cons

Generated from real user reviews
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Brad C.
BC
Indirect Tax Manager
Accounting
Enterprise (> 1000 emp.)
"Fonoa - Tax Engine, e-Invoicing, and Returns"
What do you like best about Fonoa?

The people - everyone has been incredibly collaborative and willing to work to our specific business needs. There has been a great amount of partnership between both Fonoa & our company to ensure goals are established and needs are met. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

Some of the pricing structure could be improved upon, but generally any complaints are very minor. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Enterprise (> 1000 emp.)
"It was a satisfying experience"
What do you like best about Fonoa?

Fonoa has significantly streamlined our tax compliance workflow. As a data engineer, I particularly appreciate how seamlessly it integrates with our existing infrastructure while maintaining high performance standards. The API documentation is comprehensive and the implementation process was surprisingly straightforward.

The POCs I've dealt with, have always been extremely helpful and nice. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

The only limitation I've noticed with Fonoa is their current geographical coverage – they haven't expanded to all countries yet. However, this is something they're transparent about upfront, and it's worth noting that their roadmap looks promising. Beyond this single aspect, I've found the service to be remarkably solid across all other dimensions. Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Thanks for sharing your experience. It’s great to hear the integration went smoothly, the performance met expectations, and that the team has been helpful throughout.

We appreciate the note on country coverage and are continuing to expand into new markets, with transparency and your needs in mind.

Verified User in Human Resources
UH
Enterprise (> 1000 emp.)
"Fonoa... a true partnership"
What do you like best about Fonoa?

What I like the most about Fonoa besides the product itself, it is the support and direct communication Fonoa's team has with our company.

They work side by side with us, on a daily basis to ensure our tax and billing engine works as it supposed to. Ensuring we stay in compliance. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

Even though our company have had issues with the VAT number validation feature, and small issues with the use of zip codes in the determination of US sales tax, Fonoa's team works on resolving this matters quickly and takes action to provide answer as quickly as possible.

Any system error or limitation, is compensated by the action's the team takes. Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Really appreciate you taking the time to share this. It's great to hear that the close collaboration with our team has been valuable and helped keep your tax and billing engine running smoothly.

Thanks as well for calling out the VAT validation and ZIP code points. We know those kinds of details can have a real impact, and it’s important to us to act quickly when issues come up. We’re glad to be supporting your compliance efforts and helping reduce the manual lift across markets.

MS
Head of Taxation Services
Enterprise (> 1000 emp.)
"Making Tax Digital for VAT - GITC"
What do you like best about Fonoa?

Since switching the provision of GITC to Fonoa , they have responded quickly to any issues we have the operation of the product and queries on our licence deal. The transition from the previous provider to Fonoa has been seemless. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

We have not encountered any issues to date Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Thanks for sharing this, Mark. We're glad the transition to Fonoa has been seamless and that our team has been responsive and helpful along the way. It's great to hear the solution is supporting your MTD compliance and providing a clear audit trail. We appreciate the partnership and feedback.

Verified User in Human Resources
AH
Mid-Market (51-1000 emp.)
"Tax Compliance & Technology Lead"
What do you like best about Fonoa?

Its prompt responsiveness, strong adaptability to the specific needs of the business, user-friendly interface, and ease of implementation. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

Nothing special to add here. The only thing I would like is broader country coverage for e-invoicing, but to be honest, I cannot complain. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Mid-Market (51-1000 emp.)
"Fonoa is flexible, customizable, and quick!"
What do you like best about Fonoa?

The features provided by Fonoa are catered to the specific business and applicable rules. As a client, I'm very appreciative of Fonoa's adaptability. Communication is prompt and effective as well! Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

Expansive customization sometimes causes lack of clarity - because there aren't strictly established guidelines, it can be tricky to form a game plan in the initial stages. Review collected by and hosted on G2.com.

AP
Indirect Tax Analyst
Enterprise (> 1000 emp.)
"Fonoa"
What do you like best about Fonoa?

- Regular communication and updates regarding project work

- Great team to work with

- Easy to use intuative tools Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

- No complaints! Always a pleasure to work with. Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Thanks for sharing your thoughts. Working with engaged and communicative customers like you makes it a pleasure on our side too ☺️

Great to hear things have felt smooth and that E-Invoicing and Lookup have been easy to work with. Glad the regular updates are landing well too—keeping things clear and moving is important to us.

Verified User in Leisure, Travel & Tourism
UL
Enterprise (> 1000 emp.)
"Fonoa as tax compliance and reporting solution"
What do you like best about Fonoa?

Fonoa as a tax compliance and reporting service provide us with real time tax calculation without thinking about the impact and which impacted in reduced manual errors at our end. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

Need back-and-forth communication to onboard new country logic at Fonoa end which might impact timelines Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Really appreciate you highlighting the impact on accuracy and time savings. Taking complexity off your plate so your team can move faster and with confidence is a big part of what we’re here to do.

Thanks as well for calling out the onboarding flow for new countries. It’s a key area we’re focused on improving, and feedback like yours helps guide that work. Looking forward to continuing to support your compliance journey.

Sharul C.
SC
Product Manager - Fintech
Enterprise (> 1000 emp.)
"Fonoa feedback"
What do you like best about Fonoa?

We have been working with Fonoa for a couple of years now, and the experience has been positive so far. The team is always available for planning and understanding our needs. Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

We haven't had any significant issues so far. Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Thanks for the feedback. It's great to hear the collaboration has been positive and that we're helping improve your invoicing process.

Andreza C.
AC
Indirect Tax Analyst
Enterprise (> 1000 emp.)
"Indirect Tax Analyst"
What do you like best about Fonoa?

I love all the events that Fonoa has hosted I was able to learn and connect with people in the industry Review collected by and hosted on G2.com.

What do you dislike about Fonoa?

There is nothing that dislike about Fonoa. Review collected by and hosted on G2.com.

Response from Aubrey Harper of Fonoa

Thanks for the kind words. We're really happy to hear the events have been valuable for learning and connecting—it's one of our favorite parts too, since we get to spend time with the people actually using our tools. Glad to hear they've helped make your job easier!

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

6 months

Perceived Cost

$$$$$
Fonoa Features
Sales Tax
VAT
GST
Integrations
Returns
Notifications
Global/Cross Borders
Autonomous Task Execution
Natural Language Interaction
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