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There is a wide variety of training for cyber security professionals of all levels.
The ability to choose different security areas is also helpful in deciding what labs to work through.
The IL team do occasional webinars to discuss major security events that are interesting to listen into.
Manager assigned labs are also beneficial, allowing a tailored training plan for each user - for example, able to tailor training for an L1 and an L3 analyst separately.
The rapid response to current threats makes me feel that the team at IL have their ears close to the ground and are passionate about the service they offer.
Support team have been extremely helpful - I've run into a few problems (login issues, as well as an odd bug with points/scoring) and have had my issues resolved within hours of first contact.
Lab difficulty is varied, so there's always something to dig your teeth into whether you've only got half an hour or a whole night to play.
And lastly... the labs are just super fun! Review collected by and hosted on G2.com.
Two issues I can think of off the top of my head:
1) I believe this is planned already, but the lack of a hint system can be a little infuriating. Perhaps a method of offering a hint but ensuring that the concept is taken onboard (i.e. asking for a hint would open up an extra question just to make sure the user isn't relying too heavily on the hint to answer the question)
2) Some topic areas are difficult for those without any prior knowledge of the topic - for example, the Infrastructure Pentester course requires a Java RMI experience which itself isn't an issue but also requires knowledge of Python. Not a huge issue, but (unless i'm being blind) there are no Python labs to bring would-be pentesters up to speed on this lab. Review collected by and hosted on G2.com.
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