Indinero Reviews & Provider Details - Page 3

There are many aspects of the inDinero product that I like best. First would be the white-glove customer service, then the super simple ease-of-use, our scheduled monthly reconciliation meetings, and how quick the team responds to all inquiries. Review collected by and hosted on G2.com.

There is not much that I dislike. If I could change one thing, it would be the integrations. I wish all integrations were in real time (i.e., Stripe). Review collected by and hosted on G2.com.

It handles pretty much everything for you and is very user-friendly. The layout and design are nice and clean looking. There's not a ton of extra, useless stuff jumbling up everything. It can fully replace two to three other software programs...more if you utilize more of it than I did. I just used it for a few things, but I did really like it quite a bit. If it weren't so expensive to me, I would still be using the software. Review collected by and hosted on G2.com.

It's pricey. If you want a good package you need to pay quite a bit. I stopped using it, because of the price. A lot of the things it does, can be done with the use of 2 or 3 free programs. I opted for that. As a small, local business, I just don't make enough to keep up a monthly cost this high. That money is better spent as bonuses for my employees. The increase in productivity from them after getting yearly bonuses a couple times a year really gives a big boost in profits and client interactions. Review collected by and hosted on G2.com.

The user experience with inDinero is intuitive and seamless. I like the responsiveness of the program, and that it can sync with my personal info. Review collected by and hosted on G2.com.

I want to be able to forecast my business finances for me, but that is probably not possible right now. Review collected by and hosted on G2.com.

For our accounting needs, it helps us know where our money is going, what are margins are for our department. It was especially beneficial during our first audit as a small company. Review collected by and hosted on G2.com.

The pricing for a basic user was perfect but as you grow it seems a little to much for me personally. Other then that, love it. Review collected by and hosted on G2.com.

inDinero is solid product which has a great cloud-based platform with an easy on the eyes UI. One of the key pieces is that it matches accountants to take care of your books, taxes, etc. This allows you to focus on other areas of your business instead of the housekeeping. Review collected by and hosted on G2.com.

There are a couple things - first its takes a while to get the taxes done. It's a bit on the pricey side. If you want a descent deal you need to dish out a little bit of coin. If you're a small business,, it doesn't make sense to pay this premium because you can get other programs for less than half the cost. Review collected by and hosted on G2.com.

indinero has allowed me to maximize ROI by tracking and calculating metrics that are viable to customer acquisition. Review collected by and hosted on G2.com.

I wish the platform was a bit user friendly. I have a tough time navigating between links. Review collected by and hosted on G2.com.

I like the UI and ease of reporting. I find it very intuitive and the ability to set up multiple tax entities under the corporate umbrella is super helpful. Review collected by and hosted on G2.com.

Custom features and reporting are a pain to request. Also data extracts don't integrate directly into SaS software systems. Review collected by and hosted on G2.com.

The Dashboard - but its not accurate (we found out that their API doesn't hook up accurately to our bank's). AR aging, balance sheet and P&L reports are good. Review collected by and hosted on G2.com.

Totally agree with how incompetent their client service team is, on asking for the same things repeatedly. This is due to their high turnover rate. They have to fix this, or many clients like us will turn away.

Bank API is consistently broken, so dashboard is about a month old. Our spending went up, so their charges/mth went up 33%, without an increase in support or improvement in reporting from their side. Bank API still broken, even though our rates went up. If I treated my customers this way - charging them more for something that we didn't add value to, we will lose all of my customers.

Review collected by and hosted on G2.com.

It _is_ nice to see P&L online, but it is always outdated by about a month. Their value proposition is a good one, if they actually followed through with it. Review collected by and hosted on G2.com.

Terrible customer support, completely inaccurate tax filings. We've used inDinero for over 2 years, always hoping they'll get better, but it has just gotten worse. Right now it is close to the end of July and our corporate taxes are still not done, in fact every time they think they have it they've messed up something. Absolutely do not use inDinero if you do business in more than one state, they've flopped horribly with this. Review collected by and hosted on G2.com.

The program is very easy to use and more sophisticated than Excel. Review collected by and hosted on G2.com.

I would like to have more flexibility in the program, especially making smaller changes in the line items. Review collected by and hosted on G2.com.