SmartBug Media Reviews & Provider Details - Page 3

SmartBug Media Product Details

🤝 Most Decorated Elite HubSpot Partner (3x HubSpot North America Partner of the Year) 🤝 Google Premier Partner 🤝 Shopify Partner 🏅 Continue to hold all available HubSpot Accreditations 📚 More than 1,200 marketing & sales certifications 🏆 More than 150 company awards & recognitions (and counting) 🌟 More than 700 5-star customer reviews across multiple platforms At SmartBug Media, we've been navigating the digital agency space for over 15 years, mastering the art of creating resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration - we've got you covered! Now, imagine having access to a center of excellence for hire, ready to propel your organization toward success. That's us! We combine sound strategies, cutting-edge technology, and top-notch talent to set the course for your future success. And hey, it's not just about being full service; we're all about providing solutions that are specifically tailored to your needs. SmartBug's reputation? Well, it speaks volumes about our commitment to our clients. A 3x HubSpot North America Partner of the Year with over 700 5-star reviews and Elite partner status, we are the largest and most decorated HubSpot agency partner in the world. Plus, we're a Google Premier Partner and a proud Shopify partner. In a world that's constantly changing, we remain steadfast in our dedication to delivering client success and an unparalleled agency experience. It's not just about solving complex problems; it's about building relationships based on trust. So, let's journey together towards growth and resilience. After all, it's what we do best!

Provider Website

Seller

SmartBug Media

Discussions

SmartBug Media Community

Languages Supported

English, French, Spanish

Services Offered

Full Customer Lifecycle, Marketing&Sales Strategy, Revenue Ops & Reporting, SEO & Pay Per Click, Customer Success&Training

Locations Serviced

Canada, El Salvador, Mexico, United States, + 1 more

Provider Description

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success.

Overview by

Jen Spencer (CEO)

Pricing

Pricing provided by SmartBug Media.

HubSpot Onboarding

Starting at $5,000.00

View More Pricing Information

SmartBug Media Media

SmartBug Media Demo - HubSpot Screenshot

SmartBug is the world's largest, most decorated HubSpot Partner.

SmartBug Media Demo - Centered on Excellence Screenshot

Supercharge your business with Marketing Solutions, Sales Solutions, Revenue Operations, Web CMS, Customer Success, and Payments & E-Commerce.

SmartBug Media Demo - Expertise Screenshot

SmartBug Media is made up of smart, passionate, curious people who genuinely care about each other. We believe in what we’re doing, which means we have to believe in each other.

SmartBug Media Demo - Qtrac Testimonial Screenshot

We Win So You Can Win

When you become a client you get an easy-to-use dashboard to have all of your important plans, goals, links and points of contact in one place.

Official Downloads

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SF

Samuel F.

Experiential Solutions Expert

Mid-Market (51-1000 emp.)

7/30/2025

"Seamless Marketing Assistance!"

5/5

What do you like best about SmartBug Media?

The support! Our team at SmartBug is constantly checking in and helping with all of our marketing needs. We meet every 2 weeks in order to maintain a clear goal and align on the proper deliverables. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

The only downside is that we don't have as many leads as we were originally told we would have. However, this is due to a change in personnel and we are plowing ahead now. Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

If you need paid ads, SEO or GEO, Smarbug is the place to go. They have a total solution for all marketing areas and they have many resources available to execute a marketing plan. Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

We use SmartBug in for paid media as we need leads coming in through ads in order to help with our sales. They have been providing an increasing number of leads every week and refining the quality of those leads which have in turn led to sales! Review collected by and hosted on G2.com.

TS

Tanja S.

Senior Manager, Marketing & Sales Development

Consulting

Small-Business (50 or fewer emp.)

8/7/2025

"Smart, Strategic, and Simply Great to Work With"

5/5

What do you like best about SmartBug Media?

SmartBug listens to our needs, understands our strengths and uses their own strengths to help us achieve what we want. They put the best people on our project, their summaries are on point, they always come with suggestions for what "do differently" looks like and why it is important and they care about the work that they do. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

None that I can see or have experienced. Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

Trust their ideas and opinions. They are great at what they do and welcome questions and suggestions as well. Their primary goal is to make their customers succeed so knowing what success looks like will always be helpful. It helps them bring their best and put the right people on your team to get the results you want. Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

SmartBug is helping us solve the problem of lead generation and website optimization, in the new normal of AI. Review collected by and hosted on G2.com.

AE

Andrew E.

Enterprise (> 1000 emp.)

9/3/2025

"Amazing Experience with SmartBug Media"

5/5

What do you like best about SmartBug Media?

The breadth of knowledge, willingness to work with the customer rather than offering a one size fits all Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

N/A

Each experience I have had with them is 10/10 from me and 10/10 from the customer Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

Use them as much as you can and bring them in early on deals Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

SmartBug Media has been amazing as a HubSpot partner for me. I have worked with them on several deals ranging from small non profit companies to much larger financial institutions. They have a major breadth of knowledge and resources and offer the ability to be flexible to fit the customers needs.

All of my customers have been delighted to work with them and they have helped me as a HubSpot rep close several deals faster.

Highly Recomend Review collected by and hosted on G2.com.

LB

Lauren B.

Growth Specialist

Enterprise (> 1000 emp.)

9/3/2025

"5 years of nothing but an excellent experience"

5/5

What do you like best about SmartBug Media?

The team is so versatile - you can leverage the team for something as simple as standard onboarding, to a completely white glove/custom onboarding + audit. This team rocks and is always incredibly responsive! Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

SmartBug comes at a larger investment, but it's for good reason - you are getting a whiteglove service. Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

I've been working with Casey at SmartBug for over 5 years in helping customers achieve things like onboarding, web migrations, migrations from other CRMs/ marketing systems, custom integrations, audits, anything you can think of - Casey's team can and will do. I've gotten glowing reviews from our customers that the SmartBug team has gone above and beyond time and time again, resulting in long term relationships. Couldn't recommend them enough! Review collected by and hosted on G2.com.

EP

Emma P.

9/5/2025

"Exceptional Expertise and Support for HubSpot Users"

5/5

What do you like best about SmartBug Media?

I appreciate SmartBug Media's expertise and deliverables, which consistently shine in our partnership. Their transparency about timelines and supportive role as a sounding board when facing challenges stands out. Their friendly, knowledgeable team complements our small team, especially by handling technical tasks within HubSpot efficiently, which is invaluable. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

No notes really. The team is responsive, talented and goes to work finding a solution in the infrequent event that they should they also be stumped. Review collected by and hosted on G2.com.

LM

Luis M.

Senior Customer Onboarding Specialist

Computer Software

Mid-Market (51-1000 emp.)

9/4/2025

"Extremely organized and detailed onboarding plans"

5/5

What do you like best about SmartBug Media?

How organized and detailed their sales process flow break down was. Lots of discovery went into the process and it was a clear deliverable for the client. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

I honestly thought their work was clean, efficient and exactly what the client needed for this engagement. Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

If you are looking for an agency to help you strategize on way to improve your data or implement a large migration to HubSpot, SmartBug has the right team that will help walk through your data model, considerations and planning for your implementation of HubSpot. Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

SmartBug helped to co-facilitate a HubSpot onboarding for a upmarket client. They did a great job with building a plan, process flow and prepping for the customer engagement. Review collected by and hosted on G2.com.

TB

Tricia B.

Chief Executive Officer

Small-Business (50 or fewer emp.)

9/5/2025

"Experience Matters"

5/5

What do you like best about SmartBug Media?

What I've enjoyed most about working with Smartbug is their professionalism and ability to say "yes we can do this" or "we dont have this exact experience but we are confident that we can figure it out." They are ready to dive in and help in the best way they can. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

For some customers, price is a factor but more than likely the customer I'm referring just isn't within SmartBug's ICP so not a really issue. Just know to send customers with smaller budgets elsewhere. Review collected by and hosted on G2.com.

CM

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

9/5/2025

"SmartBug Media knows what they're doing!"

5/5

What do you like best about SmartBug Media?

Their team is exceptionally knowledgeable about the HubSpot ecosystem and the broader inbound marketing landscape. They don't just execute on a single tactic; they truly act as an extension of their clients' teams, providing a cohesive strategy that addresses a client's revenue goals. This makes them a trusted and effective partner. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

Given the strategic depth they bring to a partnership, the initial onboarding process can be intensive. It requires a significant time commitment from the client's internal team to provide the necessary information for a truly effective strategy however this does ultimately lead to better results. Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

Come to the partnership with a clear understanding of your business goals and be ready to invest the time to build a strong foundation. Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

SmartBug Media is incredibly effective at helping clients solve the problem of fragmented marketing efforts. They act as a true partner, building comprehensive, full-funnel strategies that align marketing and sales. This ensures that customers get the most out of the HubSpot platform and see tangible business growth. Review collected by and hosted on G2.com.

HT

Hallie T.

Small-Business (50 or fewer emp.)

9/4/2025

"Super Friendly and Knowledgable"

5/5

What do you like best about SmartBug Media?

Depth of knowledge, friendly and fun attitudes, ability to execute Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

There isn't much that I can say - other than that they are so great and so busy they have a little bit of a lag starting on new projects! Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

The SmartBug team is so incredibly knowledgable about HubSpot and how it applies to various industries and use cases. Bringing the SmartBug team onto my calls at an early stage has helped me customers see how exactly HubSpot can support them. Once signed on, the team is incredibly efficient at implementing the tools and meeting the customer exactly where they are to ensure priorities and deadlines are met. Plus they are all fun! Review collected by and hosted on G2.com.

DM

Dan M.

Enterprise (> 1000 emp.)

9/4/2025

"Working with SmartBug is effortless"

5/5

What do you like best about SmartBug Media?

Casey is so easy to work with, and has helped my prospects & customers better understand HubSpot, but even more importantly, how to truly scale their businesses. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

Schedule coordination can be a bit difficult at times, but that's because they are so good that they stay very busy! Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

If you're looking for a collaborative partner who understands your industry and how you can stand out from your competitors, SmartBug is an excellent choice. Their marketing, sales, and revops expertise across industries is incredible, and their ability to help customers grow better with HubSpot is unmatched. Highly recommend! Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

HubSpot implementation for my customers - adding immediate value and setting them up for long-term success. Review collected by and hosted on G2.com.