We did it again! 🏆 We're proud to be officially certified by Great Place To Work for another year. At Case Status, our team is at the heart of everything we do. If you're looking to grow your career with a team that truly values impact, collaboration, and legal innovation, check out our open roles on LinkedIn. Let's build something great together! #CertificationNationDay #GPTWCertified #CertificationNationDay2025
Case Status®
Technology, Information and Internet
Charleston, South Carolina 9,285 followers
Client Engagement Made Easy
About us
At Case Status, we understand that the satisfaction of your clients is vital to the success of your law firm. They are your most valuable asset, and the experience you provide them can make all the difference. Without effective communication channels, you may not even be aware of their frustrations and potential to churn. That's where Case Status’ client focus comes in. We offer a comprehensive Client Experience platform that keeps your clients informed and engaged in a way they prefer and scales best for your firm. Our highly-rated mobile app is designed to be simple and user-friendly. By leveraging automation and integrating seamlessly with your case management software, our solution streamlines communication processes, saving you valuable time while delivering enhanced value and availability to your clients. With Case Status, you will closely monitor client satisfaction and proactively drive firm growth through positive reviews and referrals. Our SaaS platform is tailored to meet all your firm's client satisfaction needs, empowering you to achieve your goals and elevate your client experience to new heights.
- Website
-
https://www.casestatus.com
External link for Case Status®
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Charleston, South Carolina
- Type
- Privately Held
- Founded
- 2018
- Specialties
- Legal Technology, Information Hub, Client Portal, Messaging, Client Communication, Case Updates, Case Status, Client statisfaction, Legal Client Engagement Platform, and Client Engagement
Products
![Click here to view Case Status®]()
Case Status®
Client Portal Software
Case Status aims to transform the client experience in the legal industry through consumer-focused innovation that guarantees personalized attention and appreciation for every client. Our cutting-edge software and mobile app actively involve clients throughout their legal journey, ensuring they stay well-informed, content, and empowered. By automating communication, our solution simplifies interactions and enables law firms to monitor and improve client satisfaction, resulting in business growth through referrals and favorable reviews. With an intuitive interface, seamless integrations, and an acclaimed client app, we are revolutionizing the client engagement practices of law firms.
Locations
-
Primary
Get directions
65 Fairchild St
Charleston, South Carolina 29492, US
-
Get directions
Employees at Case Status®
Updates
-
Big news from ClioCon! 📣 We’re proud to announce that Case Status is now a Gold Certified Partner for Clio, one of just a few apps to reach this tier! This recognition reflects our commitment to delivering a seamless, secure, and powerful platform to better connect law firms to their clients. As our team connects with the legal tech community this week at #ClioCon, we’re more energized than ever to keep innovating. Thanks to the Clio team for the partnership and for the path to even greater client experience. #ClioCertified #LegalTech #CaseStatus #ClientExperience #IntegrationPartner
-
-
Is your firm predicting what’s next with your clients? Client Intelligence does. Today’s webinar explores why modern firms are leaving behind non-intelligent dumb tools for Case Status. 🗓️ Wednesday, October 15 at 1 PM EST → Save your seat now: bit.ly/4mR6UVE #legalai #legalwebinar #legaltech
-
Case Status is officially heading to Boston as a proud sponsor of #ClioCon 2025! We’re excited to connect with the legal world’s best and brightest at one of the biggest events in legal tech. Whether you’re a law firm looking to scale, a legal ops leader tired of chasing clients for updates, or just someone who wants to talk shop, come find us 👋
-
-
The weather may be cooling down, but conference and event season is heating up in the legal world! Here are just a few of the places our incredible Case Status team has been in the past few weeks: 📍 RevCon in New York 📍 FV LEX Summit in Utah 📍 PIMCon in Arizona 📍 MMG Meeting in Colorado 📍 Maximum Lawyer Conference in Tennessee 📍 IB Summit in Georgia Caught up with our team at one of these events? Drop a 👋 in the comments!
-
Do your clients see your firm the way you think they do? Most attorneys believe they’re delivering great service, but clients often disagree. This phenomenon is called the perception gap. And it’s one of the biggest risks to your firm’s reputation and growth. The good news? It’s also an opportunity. By measuring client experience through tools like NPS, feedback loops, and response time, firms can close the gap and align perception with reality. Learn how to bridge the perception gap on the blog: http://bit.ly/46T95lD #legalinnovation #clientexperience #lawfirmstrategy #legalmarketing #lawfirmgrowth
-
-
Case Status® reposted this
Andy Seavers book Future Firm / Fossil Firm is one of the best — if not the best — books I’ve ever read on what firms should be doing in today’s environment, and on the challenges they currently face. In one passage, he lays out exactly what you and a couple of your leaders MUST do, and he nails it when he says successful firms operate from entirely different mental frameworks. It’s how they think about change that is the one-E formula for a future firm. Seavers has greatly influenced how we serve our clients. At the Case Status Summit, it was less about hearing from Andy and more about reflecting on how we can improve. His new book, Future Firm / Fossil Firm, is a must-read—cutting to the core of what law firms need most right now.
-
-
"We needed a better way to communicate with our clients." Discover how Mark Thomas Law enhanced client engagement and saved 366 hours in just 9 months using Case Status. 📲 92% app adoption ⏱️ 4.2-hour response time 📈 82 NPS 🔗 Read the full success story: http://bit.ly/4mRggAS
-
-
Old‑school portals were built for file storage and login checklists, not for real client engagement. If your firm is ready to move beyond “clients can see documents” and into real-time, mobile-first communication, our October webinar is for you. What you’ll learn: 👉 Why firms are ditching traditional client portals for Case Status’s modern, mobile-first solution 👉 How to reduce administrative overhead while boosting client trust and satisfaction 👉 Live demo + honest discussion of where portals fall short (and how modern alternatives rise) 👉 Q&A with our product team and leaders from firms who’ve made the switch 🗓️ Wednesday, October 15 at 1 PM EST → Register now: http://bit.ly/4mR6UVE
-
-
Shout out to the sponsors who helped make our first-ever CX Summit possible! Your support helped power the conversations, connections, and innovation shaping the future of the legal industry. Foundation AI Lexamica Confido Legal Solvo Global Eastern Point Trust Company GAVL YoCierge Inc. Eve Supio Micronetbd Inc Assembly Software Attorney Share EvenUp BluShark Digital CloudVia Solutions LegalPat LLC Clixsy