Cendyn

🌟 Hoteliers are raving about Cendyn on Hotel Tech Report 🚀 Here’s what stands out from their feedback: ⭐ Call Center support that goes above and beyond, making every customer feel valued ⭐ A seamless booking engine that’s easy to use and manage ⭐ Exceptional support teams and CSMs who deliver guidance when it matters most 💙 To our clients: thank you for your trust and recommendations. 💙 To our team: thank you for delivering excellence every day. #HotelTechReport #ClientFeedback #HotelTech #Cendyn

AI isn’t coming. It already checked in. 🤖🏨 According to h2c GmbH latest global study of 171 unique hotel chains: ✅ 78% already use AI ✅ 89% plan to expand in the next 2 years ❌ Only 8% have a real AI strategy ❌ 42% don’t track ROI from AI at all Chatbots and public tools are just the beginning. Hotels with a clear strategy are already scaling AI across the guest journey and turning early experiments into business impact. This report shows hotels how to move from testing to transformation. Learn where AI is working, what’s getting in the way, and how leading hotel chains are making it pay off. Download the report! 🔗Link is below in the comments. #h2cGlobalStudy #AIinHospitality #HotelTech #HospitalityTechnology

What happens to brand discovery when people stop clicking and start asking AI? Tina Markowitz, VP of Global Strategy at Cendyn, shared her insights in Hospitality Net's latest viewpoint. Check out her full response along with other industry experts! 🔗 Link is in the comments! #FutureOfAI #ViewPoint #HotelDigitalMarketing #DigitalStrategy

Sending discount codes to everyone may grab attention, but it doesn’t always deliver results. The real key is recognizing and rewarding high-value guests who already trust your hotel. Our latest blog shares strategies to move from generic promotions to strategic rewards that recognize your high-value guests and keep them coming back. You’ll learn how to: ✅ Identify top spenders using your CRM data ✅ Automate personalized single-use discount codes ✅ Incentivize repeat bookings that increase revenue 🎯 Personalized incentives strengthen relationships, build loyalty, and boost revenue. Check out our blog to learn more! ⛓️Click the link in the comments below to read the full blog! #HotelMarketing #HospitalityStrategy #CustomerLoyalty #Personalization #RevenueGrowth

In an era where AI-driven search is reshaping how travelers discover destinations, The Watergate Hotel partnered with Cendyn to strengthen its digital presence and stay ahead of the curve. Through a comprehensive AI SEO Audit, key pages were refreshed, errors resolved and a new landing page launched to boost visibility and brand alignment. Results that speak for themselves: well-positioned ⚡ 48/50 overall optimization score 🔍 1,500+ keywords visible in AI overviews ⭐ 5/5 in content, brand clarity and Google Business Profile optimization The Watergate Hotel is now well-positioned for stronger visibility, high-intent traffic, and sustainable growth in the era of AI search. 🔗 Full case study link in comments! #AISEO #DigitalTransformation #HospitalityMarketing #Cendyn #CaseStudy #AIOptimization

Big news at Cendyn!🎉 We’re excited to announce that Tom Teta has joined Cendyn as our new Chief Operations Officer. Tom is an accomplished technology and operations leader with extensive experience driving transformation, operational excellence, and customer-centric growth across global SaaS and IT organizations. As COO, Tom will focus on scaling operations, optimizing customer outcomes, and advancing Cendyn’s mission to empower hoteliers through data-driven technology. Join us in welcoming Tom to the Cendyn leadership team as we continue to grow, innovate, and deliver exceptional value to our hospitality partners worldwide. 🌍 #TeamCendyn #HospitalityTech #Innovation #Growth

Travel discovery is changing fast and hotels are entering the GEO era (Generative Engine Optimization), where the goal is to be chosen by AI, not just searched by travelers.   This PhocusWire piece spotlights how L+R Hotels and Cendyn are leading the way, combining data, storytelling, and authenticity to stand out in an AI-driven landscape.   In hospitality’s future, visibility means discoverability💡 🔗Check out the blog: https://lnkd.in/eBdQMZ4g

Your housekeeping team folds towels into swans... we fold data into revenue.🦢💰 📍Catch us at ITB Asia this October 15–17 at Marina Bay Sands, Singapore! Our crew is ready to talk about smarter guest engagement, better booking strategies, and how Cendyn helps hotels boost revenue across the board. 💬 Let’s make every booking count! Schedule a meeting with our incredible team 👉 bit.ly/4h19mrr Charles BeeBee, Michael Leong, Wanid (Gee) Chalermsak, Erika Bucsi, Michael Bongiovanni, Dhiraj Tulsiani, Javier Cuevas, Soma Bruce, and Christophe Pereira #CendynEvents #ITBAsia2025 #HospitalityTech #HotelMarketing #RevenueManagement

Last year, hotels that went all in on Black Friday saw a 63.8% spike in bookings and a 97.5% jump in direct revenue compared to the previous month of October. But with inboxes more crowded than ever, even the best offers won’t convert if they go unopened or land in spam. 📩 This year, make every email count. In Deliver or disappear: The hotelier’s guide to Black Friday email success, we share proven tactics to help your emails cut through the noise, capture attention, and convert like never before. ✨ Avoid the # 1 mistake killing your deliverability ✨ Lift engagement with easy, high-impact fixes ✨ Compete (and win) against top-performing hotels Black Friday isn’t just another sale; it’s your moment to stand out. Download today and turn every send into revenue. 🔗Link is in the comments!

Will guests find you? Cracking the code to AI search visibility Last week, Cendyn took the stage at the HSMAI Resort Marketing Conference in Phuket, where Javier Cuevas and Apollos Gause shared insights on how resorts can thrive in the new era of AI-powered search. 💡 In case you missed it: Session highlight: As generative AI transforms how travelers discover hotels and resorts, traditional SEO alone is no longer enough. Our session explored how resorts can optimize for GEO (Generative Engine Optimization) to ensure their content not only ranks but is referenced in AI-generated answers across platforms like Google SGE, ChatGPT, and Gemini. During the panel, we discussed: 🔹The shift from keyword-based SEO to AI-driven discovery, where visibility means being cited by AI. 🔹How structured data, schema markup, and authoritative content help resorts appear in AI answers. 🔹Real examples of APAC resorts already gaining visibility in AI travel search results. 🔹The risks and opportunities of the “winner-takes-all” landscape of generative search. ✨ Key takeaway: In the age of AI, being found means being recommended. Resorts that embrace GEO today will be the ones travelers discover and book tomorrow. A huge thank you to HSMAI Asia Pacific for hosting an inspiring event and to all the industry leaders shaping the future of hospitality marketing. 🌍 Interested in learning more? Message Javier Cuevas directly to see how Cendyn's GEO experts can help your hotel show up in AI searches. #CendynEvents #HSMAI #ResortMarketing #HotelMarketing #AI #GEO #SEO #DigitalStrategy