Centro

☁️ Dreamforce is packed with energy and inspiration! The Centro team had incredible conversations about how our Salesforce & Workplace Chat integration is helping companies connect their teams and drive productivity. 🙏 Thanks to our Customers and Partners!

🚨 Update alert: Multiple Salesforce Forms from a Single Click in Slack! This long standing request now allows users to select from multiple customizable Salesforce Forms from anywhere in Slack. If you have multiple record types or even different objects, users can fill out those forms all without having a Salesforce license in Slack! Check out demo below

Co-founders ⛰ Ryan Hitchler and Regina Ocwieja were super excited to be part of the #Streamline CLM partner launch day! Excited to learn about how Intellistack is uniquely approaching #CLM in the #Salesforce ecosystem, and excited to be apart of it! Thanks to Kayla Miles for the incredible event and looking forward to the future of contracts!

🚨 Does your Microsoft Teams retention policy auto-delete chats? That’s a nightmare if those conversations matter for customer tracking, case swarms, or sales opportunities. With Centro, you can capture Teams chats and channel threads directly into Salesforce ensuring nothing is lost, even if Teams wipes it. 👉 See how it works in our quick 2 minute demo video: https://bit.ly/4pqorGG Key benefits: ✔ Preserve critical customer and team conversations. ✔ Link chats to Opportunities, Cases, or any Salesforce object. ✔ Stay informed while keeping a full activity history. If your org relies on Teams but needs Salesforce for visibility, this solution is built for you. #Salesforce #MicrosoftTeams #Centro #SalesOps #SalesforceIntegration

🚀 Imagine working Salesforce deals, cases, and dashboards—without ever leaving Microsoft Teams. That’s exactly what Centro delivers: ✅ Send dashboards and reports straight into Teams chats or channels ✅ Edit Salesforce list views and update records directly inside Teams ✅ Spin up deal rooms or case channels linked back to Salesforce records ✅ Collaborate with your team in real-time—messages, data, and context, all connected and embedded in Salesforce Records ✅ Create Salesforce records (tasks, calls, cases) directly from a Teams message No more switching tabs. No more bottlenecks. Just seamless collaboration between Salesforce and Microsoft Teams, right where your team is already working. 👉 This is what true integration looks like. Curious how it works? Let’s talk.

With Agentforce + Microsoft Teams from Centro, your help desk meets employees where they already work. 💬 @mention the Agent in a channel 🤝 Start a private 1:1 chat for sensitive requests 📊 Check ticket status instantly ⚡ Take action with buttons and record blocks All while Salesforce stays the single source of truth. Blog 🔗 Link in comments 👇 #MicrosoftTeams #Salesforce #Agentforce #ITHelpDesk

We’re thrilled to be at Mile High Dreamin' this week connecting with the Salesforce Ohana! ✨ One of the highlights for us is sharing how Agentforce in Microsoft Teams is changing the game — bringing the power of Salesforce AI right into the flow of work. Imagine your team collaborating, resolving cases, and driving productivity without ever leaving Teams. If you’re here at Mile High Dreamin’, come say hi 👋  — we’d love to chat about how you can supercharge your customer experience with Agentforce + Microsoft Teams.

💡 Customer success isn’t just about closing cases — it’s about reducing friction and building trust. Your customers are already logging into Salesforce Experience Cloud to get support. With Centro, you can bring Slack-powered live chat directly into your Experience Cloud site. ✅ Customers stay where they are ✅ Cases, channels, and threads are automatically tied together ✅ Faster responses, higher satisfaction

💫 Boost Productivity: Manage Salesforce Tasks & More in Teams with Centro

🤩 Your data deserves to be seen  — without extra clicks. 📊 Get dashboards and reports sent directly to Slack and Microsoft Teams. 🎓 Empower faster decisions, stronger alignment, and less time hunting for info.