Churn Buster

BFCM is coming fast – and your subscription program better be ready 🛒 Black Friday isn't just about acquisition. It's about keeping those new subscribers you worked so hard to get, and making sure your existing customers don't slip through the cracks when payment volumes spike. We have an incredible lineup of retention experts coming together on September 24th to break down exactly how to bulletproof your subscription strategy before the chaos hits. Joining Gabrielle San Nicola on the panel: ▪️ Rory Jeffries: Relay Commerce (moderating) ▪️ 💬 Harry Willis: Relo ▪️ Shannon O'Boyle: Smartrr ▪️ Vijay Khandekar: Peel Insights ▪️ Chelsea Jones: Sunny Road They'll be diving into the stuff that actually moves the needle: → How to handle the inevitable payment failure spike during high-volume periods → Converting one-time BFCM buyers into subscribers who actually stick around → Using real customer data to create campaigns that work → The retention triggers that separate winning brands from the rest 📅 September 24 | 11 a.m. ET | 4 p.m. BST | 5 p.m. CEST 👉 Grab your spot via the link in comments

Another great risk management partnership! We're excited to work with Canonical Labs to build a comprehensive approach to payment performance. Fraud prevention + chargeback protection + failed payment recovery = healthier subscription businesses Excited to work with the Canonical Labs team to help even more merchants unlock revenue! 🚀

📣 We're thrilled to announce our strategic partnership with Signifyd to revolutionize how subscription businesses recover revenue while fighting fraud! Did you know that subscription businesses lose an average of 9% of their MRR to failed payments, while simultaneously fighting a 13% increase in payment fraud attempts over the past year? By combining Churn Buster's industry-leading failed payment recovery system with Signifyd's advanced fraud prevention platform, we're helping subscription businesses: 💸 Recover up to 80% of failed payments that typically go abandoned 📉 Reduce false declines by 40% (yes, legitimate customers being mistakenly flagged as fraudulent) The subscription economy demands sophistication beyond basic retry logic or manual review processes. Businesses using integrated recovery+fraud solutions see higher LTV across their customer base. Excited to continue to work closely with Signifyd to create better solutions for our brands 🚀

We're excited to announce our strategic partnership with Littledata to help Shopify subscription brands maximize revenue throughout the entire customer journey! Why this matters: Failed payments and attribution gaps are two of the biggest silent revenue killers for subscription businesses. Together, we're closing the loop on revenue protection and growth. This powerful combination allows subscription brands to: 👀 Track complete customer journeys from first click to retention 🔎 Eliminate wasted ad spend through accurate conversion tracking 👋 Recognize returning customers and understand their behavior 📈 Match campaigns with actual revenue for smarter budget decisions Several of our mutual customers including TB12, Wildgrain, Carpe, and Pura are already leveraging both platforms to strengthen their subscription businesses. New to either solution? Together they form a complete revenue protection system that works at every stage of the customer lifecycle 🚀

We're thrilled to announce our partnership with Inveterate Inc, which combines two powerful solutions that address both sides of the retention equation for Shopify subscription merchants. The numbers tell the story: 📈 Our dunning service recovers 90%+ of failing subscribers for top performers 🛟 Our Cancel Flows save 30%+ of potential churners ⚡️ Now all is supercharged with Inveterate's proven loyalty-building capabilities The result? A comprehensive approach to customer retention that works across the entire subscriber lifecycle. No more silos between loyalty and churn prevention – just seamless, effective retention. Leading brands like Lashify ©, Fresh Clean Threads, and Wandering Bear Coffee already see the impact. Want to see how this integration can transform your retention metrics? Reach out to us to chat more.

We're excited to announce our new partnership with Awtomic! 🎉 Growing a subscription business is about the long game - keeping great customers around by making their experience effortless. Together, we're ensuring that payment hiccups never get in the way of those valuable customer relationships. Here's to smoother subscriptions 🚀