Officially enrolling in CompSoc 101. ✅ We’re thrilled to be sponsoring University of Oxford’s premier computing society, where ideas grow, leaders are made, and, of course, the comp puters. 😉 We can’t wait to see what gets built, broken, and rebuilt this year. Let’s go. 🔥
incident.io
Software Development
San Francisco, California 15,644 followers
On-call, incident response, and status pages—everything you need to manage incidents and reduce downtime
About us
incident.io is the all-in-one platform that simplifies incident management for engineering teams. It integrates on-call scheduling, incident response, and status pages, bringing everything you need to manage incidents into one place. Powered by AI and automation, and with quick setup and an intuitive design, incident.io helps your team respond more effectively from day one, guiding them through a consistent, customizable incident management process. incident.io enables 10,000+ responders at over 600 companies—including Netflix, Etsy, monday.com, Intercom, and Skyscanner—to streamline, resolve, and learn from every incident.
- Website
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https://incident.io
External link for incident.io
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2021
Products
incident.io
Incident Management Software
On-call, incident response, and status pages—everything you need to manage incidents and reduce downtime
Locations
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Primary
531 Howard St
Floor 3
San Francisco, California 94105, US
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135 Madison Ave
11th Floor
New York, NY 10016, US
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66 City Road
London, England EC1Y 2AL, GB
Employees at incident.io
Updates
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Looks like we’re headed back to uni 🎓 We’re sponsoring KCL Tech Summit 2025: a full day of panels, workshops, and (yes) free pizza, all about the future of tech, design, and entrepreneurship. Our team will be there chatting all things incidents, careers, and what it’s like building at startup speed. If you’re around Bush House this Saturday, come say hi - we promise we’re friendly and not just here for the pizza. 🍕 RSVP: https://lnkd.in/gf9NQNgZ
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Change happens. Reliability still has an SLA. Liam Whelan has led Zendesk’s SRE and Observability org through it all - shifting priorities, new tools, reorgs - and we're thrilled to have him join us next week at SEV0 London. He'll share how to guide your team through constant change without burning out or breaking your systems. 💯 #SEV02025
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Everything’s bigger in Texas...except Favor Delivery's MTTR. 👀 By automating incident response in Slack with incident.io, Favor (H-E-B’s delivery arm) slashed resolution times by 37% and spotted issues 2x faster - putting the "fast" in fast food. 😉 🌮 Today, engineering, ops, and trust & safety all use incident.io — meeting people where they already work, creating coordinated responses across the company. 🔥 Read the full case study 👇 Ross McKelvie
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He’s built, he's scaled, and now he backs the people doing both. 🔥 Next week, we’re hosting a fireside chat with Carlos Gonzalez-Cadenas, founder, operator, and now Partner at Index Ventures. From creating Fogg (acquired by Skyscanner), to leading product and operations at GoCardless, to investing in some of today’s fastest-growing SaaS and infra startups — Carlos has seen what it takes to build companies that last. Join us Wednesday, Nov 5, at the incident.io office in London for an evening of good conversation, food, and drinks. Link to register in the comments 👇
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It's day ✌ at LeadDev NYC! What are you most excited about? 👀 👇 Adrienne Lichten Shrey Sumesh Dylan Rose Muller Kamran Dilmaghani Preston Bowers #LeadDevNewYork2025 #LeadDevNYC2025
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Nothing builds character like dropping the production database 😅 Dr Claire Knight is heading to SEV0 London next Thursday to talk about the day prod disappeared, and how her team focused on recovery, not blame. Because when there’s no option for CTRL-Z, culture is everything. Want to join the waitlist? Link in comments 👀 #SEV02025
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One small step for LeadDev, one giant leap for your shoe game 👟 🔥 We’re on the floor at LeadDev New York this week. Stop by the incident.io booth to chat incidents, meet the team, and enter to win your own pair of custom-branded Nikes. It'll be a shoe-per good time. 😉 #LeadDevNewYork
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incident.io is the most-used modern incident management platform in The Pragmatic Engineer 2025 survey — a small win we’re really proud of. 🔥 Grateful to everyone who mentioned us & to the teams trusting us when things go wrong. ❤️🔥
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Proud to support Lovable in making incidents a little more...well, lovable. 💝🔥
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