Trengo

💼 We’re growing our marketing team! Are you ready to shape how Trengo brings its AI-powered customer engagement platform to the world? 🌍 We’re looking for a Senior Product Marketing Manager to lead go-to-market strategies, strengthen our partner ecosystem, and drive growth together with our Sales, Marketing, Partnerships, and Product teams. 🚀 If you love connecting the dots between market insights, product value, and customer success, this is your chance to make a real impact. Apply now and join us at Trengo. 💙

💬 Guest communication, simplified. We’ve just added 25 new OTA integrations, so your team can now manage every Booking.com, Airbnb, Agoda, and Vrbo message in one clean Trengo inbox. No more scattered threads. No more switching between platforms. Just full booking context right where your team needs it. Explore all integrations here 👉 https://lnkd.in/ewVdsahm #Hospitality #GuestExperience #Automation #TrengoAI

🎉 A big welcome to Tertia Badenhorst (Eloff)! We’re excited to have you join Team Trengo as our new Finance Manager. 💼 Your expertise will be a great addition to our finance team, and we can’t wait to see the impact you’ll make across the business. Want to be part of the journey too? Come help us shape the future of customer communication — we’re hiring! 👉 Check out our careers page via the link in the comments.

Manchester, you were amazing! 💙 The Annual Hospitality Conference (AHC) was buzzing with ideas, energy, and forward-thinking hospitality leaders. We didn’t just join the conversation – we brought it to the streets, from our booth to our billboard and digital van around the city. 🚐 Our message was simple: the future of hospitality is already here. With AI-powered communication, every guest interaction can be personal, seamless, and unforgettable – before, during, and after every stay. Here’s to the next chapter of guest experiences. 🚀 #AHC2025 #Hospitality #GuestExperience #AI #CustomerExperience #Trengo

👋 Hello from the Annual Hospitality Conference (AHC) in Manchester! Our team – Katharina Büter 💬, Gunes Diker, Luisa Spardel and Donovan van der Weerd – is here to connect with hospitality leaders, share ideas, and showcase how Trengo helps turn every guest conversation into an unforgettable experience. This year, we’re not just talking about the future of guest communication, we’re letting you experience it. 📍 Visit us at Booth 48 to see how AI-powered conversations can elevate the guest journey. Later today, Patrick Meutzner 💬 will be on the Spotlight Stage with his talk on The Future of Guest Experiences. If you’re attending, don’t be a stranger – stop by, say hello, and let’s reimagine hospitality together 🤝 #AHC2025 #Hospitality #GuestExperience #AI

🔧 In hospitality, your PMS is the brain of operations. But without a voice, critical guest communication gets scattered across WhatsApp, Booking.com, email, and beyond. That’s where the Booking Experts B.V. and Trengo integration comes in: ⚡ Centralize every guest message from every channel into one smart inbox ⚡ Enrich conversations with live reservation data from Booking Experts ⚡ Automate repetitive FAQs with no-code flows, available 24/7 The result? No more missed messages, faster response times, and teams empowered with the right context to deliver seamless guest experiences. Dive into the full breakdown in our latest blog 👉 https://hubs.li/Q03KXDC20

💼 We’re looking for our next Account Executive at Trengo! Are you commercially driven and excited to scale a fast-growing SaaS company? 🚀 In this role, you’ll help expand Trengo’s customer base across EMEA and play a key part in our growth journey. Ready to make an impact and shape the future of AI-powered customer engagement? Apply now 👉 https://trengo.com/careers

✨ A guest’s journey doesn’t start or end at check-in. From the first inquiry to long after their stay, communication needs to feel seamless. That’s where Booking Experts B.V. and Trengo come in. Together, they help hospitality teams: ✅ Combine every channel into one smart inbox; no message missed ✅ Give staff full reservation context for faster, personal replies ✅ Automate FAQs (if a question comes in more than twice, automate it!) In this on-demand webinar, Wietze Bootsma, Donovan van der Weerd and Suzanne Gilbert show how hotels and holiday parks are ending channel chaos and focusing on what truly matters: delivering the best possible guest experience. 🎥 Want to see how? Watch the webinar on demand and discover how real teams are transforming guest communication today: https://hubs.li/Q03JV0Pm0

Great support isn’t just fast, it’s measurable. As we head into Q4, inboxes are about to hit peak volume. If you’re only focused on “replying faster,” you’re missing what really moves the needle. 📈 Smarter support starts with smarter metrics. Here are 3 KPIs every support team should nail before the busiest months of the year: 😊 Customer satisfaction: Because happy customers come back. ⏰ First response time: Because acknowledgment matters. ✅ Resolution time: Because speed only counts if the problem gets solved. If you’re not tracking these yet, this is your sign to start. Because you can’t improve what you don’t measure; and the busiest season of the year is no time to guess. 👉 Slide through for the 3 KPIs that matter and how to improve them fast. Or dive deeper in the full guide: https://hubs.li/Q03D8g180

🎉 1 year of AI at Trengo 🎉 One year ago, we launched AI inside Trengo to help teams simplify work and create faster, smarter customer conversations. Since then, it’s gone further than we imagined: ✅ Instant replies across chats, emails & messages ✅ Seamless translations in any language ✅ Brand-consistent answers trained on your own knowledge ✅ Smart AI assistance with accurate escalations ✅ No-code automation for orders, updates & more What started as a launch is now a daily driver for customer experience teams worldwide. 🚀 💡 Want to dive deeper into how AI can elevate your customer experience? Visit our AI Hub for resources, best practices, and inspiration: https://trengo.com/ai-hub Here’s to a year of innovation, and many more to come. #CustomerExperience #AI #Automation #Trengo