Yellow.ai

Toolkits take you 20% of the way. What about the remaining 80%? As the industry obsesses over building agents, one fundamental question keeps getting pushed aside: What happens after launch? You get stuck with the endless development sprints to ensure quality, governance, maintenance, on top of scaling challenges. Agent Builder 2.0 was built for that 80%: orchestration, validation, governance, and control — the invisible backbone of enterprise AI. In my latest piece, I break down why the next wave of “Agent Builders” must think like platforms, not playgrounds. 👇 Read more: https://lnkd.in/dU9ViZBj Yellow.ai | Raghu Ravinutala | Jaya Kishore Reddy Gollareddy #AgentKit #AI

“Agent Builder” might just be the hottest topic of Fall 2025…but there’s one thing enterprises can’t afford to miss: Most builders help you start. Few have a platform-level foundation built for enterprise reality. Enter Yellow.ai’s Agent Builder 2.0 that’s designed for:  ↳ Every user who wants clarity ↳ Every enterprise that needs control ↳ Every channel where customers connect Go from Idea → Automation → Impact, all in one platform. Check out how we’re setting a new standard in building enterprise-ready AI agents: https://lnkd.in/gwYF2v3D 

How did VIPdesk achieve over 70% automation while preserving the human touch? Hear from their Chief AI Officer, Jeff Kramp. Jeff shares how Yellow.ai’s dynamic Super Agent helped the team: ↳ Deploy faster (one of their clients went live in just 6 weeks) ↳ Increase agent happiness (by automating repetitive queries and allowing focus on complex problems) ↳ Reduce operational costs while improving efficiency   …and more. Click to read the full case study: https://lnkd.in/gpTDHBBJ VIPdesk Connect | Sally Hurley | Jeff Kramp Rashid Khan | Puneet Arora | Vasudev Karthik Chatti | Srividya Krishnan

In the rush to win the AI race, are enterprises sidelining the most crucial piece— the human? As AI systems scale across CX, support, and operations, the question isn’t IF humans are needed… It’s WHERE they drive the most impact. When it comes to AI-led CX, what should be the human’s role? 🤔 Vote below 👇 (and if your team has nailed this balance, share how)

We can’t control the roll, only how we meet what lands. TAP the frame to cast your die 🎲 Today, on #WorldMentalHealthDay, we’re reminding ourselves that balance isn’t found. It’s practiced. So we built a simple way to pause: Roll the die, land on a color, and read your reminder for the day. Take a moment and reflect. Which message did you land on? Share it with us in the comments 👇 #MentalHealthDay

We can’t control the roll, only how we meet what lands. TAP the frame to cast your die 🎲 Today, on #WorldMentalHealthDay, we’re reminding ourselves that balance isn’t found. It’s practiced. So we built a simple way to pause: Roll the die, land on a color, and read your reminder for the day. Take a moment and reflect. Which message did you land on? Share it with us in the comments 👇 #MentalHealthDay

The enterprise AI graveyard is full of pilots that never took off…all because of one key misunderstanding: Most execs start with:  ❌ “Where can I use AI in this function?” Instead of asking:  ✅ “What would this function look like if AI Agents ran a percentage of it?” Treating AI like a feature, not a foundational part of your process is where the cog breaks. Think about a support process where an AI agent doesn’t just summarize tickets, but 1️⃣ Proactively detects an issue 2️⃣ Finds the root cause 3️⃣ Kicks off a resolution 4️⃣ And can seamless handoff to a human (when needed) That’s not a chatbot. That’s an AI agent. And bringing out this “Agency” in action is where the real ROI Dollars come in. Don’t let your AI be another failed pilot. Book a 1:1 strategy call with our experts: https://lnkd.in/gwCZ3art

⭐ Day 1 at the Sandler Partners #NationalSummit2025 was just amazing! A massive THANK YOU to everyone who joined us! Sharing 📸 from an unforgettable day of fun, laughter, and next-level CX conversations. From high-energy sessions to incredible conversations, we couldn’t have asked for a better crowd to celebrate the future of customer experience with! If you’re attending come say 👋 to our channel team or book a time here: https://lnkd.in/gP6SGkEG  See you on Day 2! Ben Edwards | Justin Marano | David Povlick Brian Walters | Nick Stocking | Michael Schulman | Trish Brandon #SandlerSummit #SandlerFamily

With hundreds of AI vendors knocking, enterprise buyers are sharpening their filters. What’s the one deciding factor that matters most before signing? Cast your vote 👇 PS: Curious what the trusted advisors are saying? Catch the replay of our LinkedIn Live: “What Matters While Choosing an AI Vendor.” (Link in comments)

Thrilled to share that Yellow.ai will be joining Tech Mahindra BPS at the highly anticipated Partner Days! Taking place from October 8th to 10th, we will be presenting how our Agentic AI platform can elevate customer and employee experience, streamline operations, and drive data-driven leadership. Excited to shape the future together, alongside Tech Mahindra BPS! Varun Vijayagha | Sahil M. | Ilango Annamalai #TechMBPS #PerfectPitch2025 #AlforBusiness