When you enable messaging for your Page, members can send a message to communicate directly with your Page. When a member sends a message, they choose a conversation topic to indicate what their message is about. After a member selects a topic for their conversation, a Page admin can edit the topic if desired. You can filter messages in your inbox by conversation topic.
As a Page super or content admin, you’ll need to select at least two possible conversation topics that members can choose from when they message your Page. You can change your conversation topics in your Page inbox settings. The topics available to your Page depend on the type of Page:
| Page type | Topics available |
|---|---|
| Company Pages and Showcase Pages | • Service request • Request a demo • Careers • Support • Other |
| University Pages | • Admissions • Careers • General info • Other |
Related tasks
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