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Zoho SalesIQ
IT Services and IT Consulting
The most cost-efficient and easy-to-use customer engagement platform to communicate with your prospects and customers.
About us
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts, giving your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes. Equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, Borner Corp., to serve their customers at every stage of the customer life cycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.
- Website
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https://www.zoho.com/salesiq?src=li
External link for Zoho SalesIQ
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Austin
- Founded
- 2013
Updates
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We’re live on Product Hunt! Discover 25+ new upgrades across Zobot, GenAI, messaging, workflows, and integrations—all built to help you engage smarter. Check it out & show your support 💛 https://zurl.co/30FjE #ZohoSalesIQ #Nova25 #ProductHunt #Zoho
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If your office feels like a game of “Who’s doing what?” you’re not alone. When roles aren’t clear, things get messy and nobody knows who’s supposed to be doing what. Imagine if you could easily set clear boundaries and keep everything running smoothly. No more guesswork, no more mix-ups, just a team that knows exactly what they’re doing. That’s exactly what you can do with #ZohoSalesIQ. For example, say you're managing multiple teams across sales, support, and marketing. Your support agents need access to live chat and customer conversations, but you don’t want them seeing sensitive lead data meant for the sales team. At the same time, your marketing team only needs access to visitor reports and visitor insights. #Profiles lets you create custom roles with specific access controls so each team only sees what they need to. No accidental changes, no confusion, and no one working outside their scope. Just focused teams working more efficiently. So what're you waiting for? Check out our new profiles feature. We're sure you'll like it.
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We’ve spent years making #AI smarter. But what truly changes the game is when AI starts to listen. With SalesIQ, bots built on our platform don’t just detect queries—they sense intent, tone, and context, making every chat feel human. Because automation isn’t about removing people. It’s about amplifying empathy. #Zoho #ZohoSalesIQ #AIChatbot
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Just created an awesome bot and wish you could use it across multiple brands without starting from scratch every time? We've got you covered! With Zoho SalesIQ’s new bot import and export feature, you can easily move your bots between brands with no hassle or extra work. Save time building bots and spend more time building meaningful relationships with your customers. Watch the full webinar from the link below. https://lnkd.in/gCSqfNDe #Webinar #Zoho #ZohoSalesIQ #Bots #SalesIQNovaRelease
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Tired of juggling support chats, missed leads, and language barriers? You’re not alone—and we have just the thing to help. 🎥 Our webinar with Sasidar Thandapani, our product trainer, is now live and ready to watch! Discover how Zoho SalesIQ and its AI features can transform customer engagement across all fronts. Here’s what you’ll learn: 🤝 AI-powered engagement delivering the right answers at the right time, on the right channel 🗣 How AI helps meet rising customer expectations 🤕 Tackling common challenges like missed leads, message overload, and language barriers 📊 Smart routing and filtering based on sentiment, intent, and urgency 🤖 Multilingual, accurate responses with Answer Bot 💬 Deeper, context-rich conversations with the ChatGPT Assistant 👀 An exclusive sneak peek at Zia Agents—Zoho’s action-ready AI 👉 Watch the full webinar now from the link below: https://lnkd.in/gWKgFWzi #Zoho #ZohoSalesIQ #Support #AI #Zia
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Beckmann Collaborative LLC has nailed it with this one! Zoho SalesIQ stands out as a comprehensive live chat and chatbot platform on its own. However, when integrated with other tools from the Zoho ecosystem, it unlocks a level of business potential that we never would've known existed. 😄
Unlocking the true potential of your marketing strategy isn't about using one app—it's about connecting the right ones. The power trio of Zoho CRM, Zoho Forms, and Zoho SalesIQ creates a seamless, data-driven ecosystem that transforms your email marketing from a generic blast into a highly personalized, automated powerhouse. The Brains Behind Personalization: Zoho CRM Zoho CRM is your single source of truth for all customer data. By integrating it with your email marketing, you can move beyond basic lists. Imagine creating deeply segmented campaigns based on a lead's score, their current deal stage, or even their purchase history. This allows you to craft dynamic, personalized content, like an email that starts with "Hi [Lead Name], your last interaction was about [Product]." When you win or lose a deal, the CRM can automatically trigger a follow-up email campaign. All this data works in harmony, giving you a unified view of email engagement directly on the contact's record. A great example of this is nurturing leads based on their interest in specific products or services, all tracked and logged within the CRM. Growing Your List Organically: Zoho Forms Building your email list is crucial, and Zoho Forms makes it effortless. These easy-to-create web forms are the gateway to your subscriber base. The real magic happens with the integration. When someone fills out a form on your website, they're not just added to a list; they're seamlessly added to a segment in Zoho Campaigns or Zoho Marketing Automation based on which form they used. Set up immediate, targeted follow-up. Think about using a "Download Ebook" form that automatically adds the user to an "Ebook Downloaders" segment and sends the ebook instantly. Forms can also power event registrations, automatically enrolling attendees into a pre-event email series. Real-time Behavior-driven Emails: Zoho SalesIQ For the most dynamic marketing, you need to understand what your customers are doing in real-time. Zoho SalesIQ provides website visitor tracking and live chat, enabling behavioral segmentation. You can now target users based on the pages they've visited or the time they've spent on your site. For e-commerce, this is a game-changer. You can automatically send abandoned cart recovery emails or even browse abandonment emails to users who viewed a product but didn't add it to their cart. If a user spends five minutes on your pricing page without converting, you can trigger an email offering a demo or a limited-time discount. It's about re-engaging disengaged visitors with content that's highly relevant to their recent actions. Are you using your marketing apps in isolation, or are you creating a powerful, interconnected ecosystem? The future of marketing is connected. Let's talk about your strategy: https://lnkd.in/gt-uPkim #ZohoOne #MarketingAutomation #EmailMarketing #DigitalMarketing #CRM #ZohoCRM #ZohoForms #ZohoSalesIQ
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Arattai: I just had a 100-message convo in one group and helped plan a birthday bash. No context lost, all fun retained. 😎 Zoho SalesIQ: Pffft... that’s cute. I just qualified 12 leads, routed them to sales, and boosted conversion rates. Arattai: Ugh, SalesIQ, you’re so serious all the time! Zoho SalesIQ: And you’re too playful. 😏 Arattai: But I kinda love that we’re from the same family. Zoho SalesIQ: Same here! Whether it’s chats for socializing or business, we both connect people. Different personalities. Same family mission: Conversations That Matter. #Zoho #ZohoSalesIQ #Arattai #Conversations #family
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Text-based or voice #AI, what’s your pick? 🤖💬 Our Product Manager, Fiaz Ahamed, has a clear favorite. He breaks down exactly why, using real-life examples that hit close to home. Watch the video to find out which AI experience he likes and maybe discover your own preference along the way. #Zoho #ZohoSalesIQ #VoiceAi #AIChat