The Agentic SRE Vision
Site reliability engineers are drowning in toilsome, repetitive tasks that prevent them from focusing on strategic work that drives business value. With 28% of engineers surveyed fearing AI replacement rather than embracing its potential (PagerDuty’s State of Digital Operations report), organizations struggle to unlock the transformative power of agentic AI in operations.
This ebook reveals how forward-thinking organizations are reimagining the SRE role by positioning AI agents as direct reports rather than replacements—enabling engineers to become strategic leaders who manage digital workforces while focusing on complex, high-impact initiatives.
Discover how leading SRE teams are using agentic AI to:
- Automate routine incidents while keeping humans for complex issues.
- Reduce toil and accelerate resolution through intelligent delegation.
- Transform SREs into strategic managers of AI-powered teams.
"The PagerDuty Operations Cloud is critical for TUI. This is what is actually going to help us grow as a business when it comes to making sure that we provide quality services for our customers."
- Yasin Quareshy, Head of Technology at TUI