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If you have a large subscription base to migrate, I would be cautious to use this app. I still have unresolved issues of their platform not triggering properly even after 6 weeks later, which they are still working to resolve. Also they were just acquired, which was unfortunate timing. Scared for the future and will be migrating away at the end of the year.
Thank you for your feedback. We understand that migrating a large subscriber base can be complex, and we regret that you encountered an issue during the process. Our team has been actively addressing the concern, and we're glad to have a solution now in place. We appreciate your collaboration throughout.
Our recent acquisition by Recurly marks an exciting milestone, bringing expanded resources, a broader roadmap, and enhanced tooling to support our customers’ growth. We look forward to continuing to support your business.
We have loved working with the Prive team- a great subscription app choice!
Transitioning from our previous platform, Prive stood out with its human-centric approach and advanced features. The onboarding process was smooth and the Prive team's responsiveness has been outstanding.
The user-friendly experience for both merchants and customers has made managing subscriptions a pleasure. The guidance and strategy provided by Prive have played a crucial role in our growth, and the robust data at our fingertips empowers our business decisions.
In a nutshell, Prive has been a game-changer for us. If you're considering a switch, we highly recommend it.
Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.
An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform.
Highly recommend Prive - you won't regret the transition!
It is a very complete subscription system! It would be great to have a department with a more European timetable for meeting times.
Otherwise great!
Thank you so much, Nomad team, for the feedback!! Super appreciated and noted!
It's been great working with the Prive team - they have been very adept at understanding the complexity in our subscription offering and have created a product that is significantly superior to other subscription vendors that we have previously worked with. Would recommend Prive to any business looking to build out a subscription offering.
Prive as product has been an outstanding fit for our business. We migrated from an internally built custom subscription app. Prive has enabled our business to scale and optimize subscriptions.
From a team standpoint, I cannot say enough good things about the team. From the sales process to onboarding we were always met with personable and accountable team members.
Thank you so much Tiny Organics team! You are such an amazing team to work with and we are thrilled to be here for this next phase in your growth journey!
We just launched a new brand and decided to give Prive a shot. So far we are a month in and our subscriber base is continuing to grow, so obviously this app works!
Thank you so much for the feedback- excited to keep that growth journey going!!
After the success we had with Prive on our DTC channel we implemented a new option for our wholesale customers to subscribe with certain incentives to reduce the amount of work for our team. The team is always there ready to help, if there is an issue or a bug it's fixed in less then a day, and they are an overall great partner.
Thank you so much, Nekohama team! We are honored to partner together and are thrilled to be a part of your growth journey!