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Can’t open downloaded Word files after iOS26 update

I have an issue with opening downloaded Word documents from Files app. After new iOS/iPadOS update there is a new preview window and from that window I can’t do anything with downloaded Word document. I can’t open it via Word or any other app. It seems like the documents were corrupted or something. Do you have any solution? Or should I just wait to an update ?

iPad Pro, iPadOS 26

Posted on Sep 16, 2025 1:53 PM

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Posted on Oct 15, 2025 12:42 PM

I know this is not a fix, but I found, that if I go into the Word app directly, I can than open the desired document by clicking browse - selecting Files app - and than selecting the document. I can edit it and everything. After closing word I will also see the new edits in the ,,preview,,.

7 replies

Oct 18, 2025 2:34 PM in response to Damiannn161

I think that problem is with iCloud, because these are the solutions that worked for me:


  1. The solution that worked for me was that I moved file from iCloud to IPad Storage and after that document opened normally.
  2. Another solution that worked for me : On iCloud I had folders and in folders other and other folders, I deleted this folders and now I only have iCloud>Folder>Folder>File - now I am able to open files normally even if that file is on iCloud.


But there is problem for sure with opening and this is just temporary fix, hope that they will fix it.


Sorry, I don’t know how to explain it better😂.

Oct 17, 2025 11:31 AM in response to Roxano

I also tried all these methods and they did not work for me.


But I did have luck by selecting the file and then selecting the share option and I mailed to myself and was able to open it in the mail attachment.


** I also noticed there are NO password protected files listed in the new preview application that came with this update.


I hope there is a new update that will correct this.

Can’t open downloaded Word files after iOS26 update

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