Managing User Roles

You can assign user roles to control the actions and permissions of users. This table summarizes each user role and its supported functionality, indicated by a ✓.

Action	Company Admin	Technical Admin	Technical Contact	Finance	Financial Contact	Read Only
Create services	✓	✓		✓
Delete services	✓	✓
Design services	✓	✓	✓	✓	✓	✓
Update a service	✓	✓	✓
Approve a VXC in Megaport Marketplace	✓	✓	✓
View services	✓	✓	✓	✓	✓	✓
Lock and unlock services	✓
Create, view, and edit service keys	✓	✓		✓
View usage	✓	✓	✓	✓	✓	✓
Enable and update billing markets	✓			✓	✓
View markets	✓			✓	✓
View and pay invoices	✓			✓	✓
Create, update, and delete credit cards	✓			✓	✓
Create, view, and update users	✓
Update user details	✓	✓	✓	✓	✓	✓
View Megaport Marketplace profile	✓	✓	✓	✓	✓	✓
Update Megaport Marketplace profile	✓
Subscribe to notifications	✓	✓	✓	✓	✓	✓
Create, update, and delete API keys	✓
View User Activity logs	✓	✓	✓	✓	✓	✓
View Company Activity logs	✓

Here are some details to consider when creating user roles:

• Company Admin – Company Admins have access to all user privileges. We recommend limiting the number of Company Admins to only those who require full access, but defining at least two for redundancy.
• Technical Admin – This role is for technical users who know how to create and approve orders.
• Technical Contact – This role is for technical users who know how to design and modify services but don’t have the authority to approve orders.
• Finance – Finance users should have a financial responsibility within the organization while also understanding the consequences of their actions if they delete or approve services.
  Note: While creating services, direct customers can see the cost of the service before deploying. It is also possible to see the cost of deployed services by selecting a service in the Portal and viewing the Details tab.
• Financial Contact – This user role is similar to the Finance role without the ability to place and approve orders, delete services, or administer service keys.
• Read Only – Read Only is the most restrictive role. Note that a Read Only user can view service details which you might want to keep secure and private.

You can add user roles when you create a new user, or you can edit user information to change their role. For more information about adding a new user, see Adding and Modifying Users.

To manage user roles and permissions

1. Visit the Megaport Portal and log in.

2. Choose User Menu > Admin Settings > Manage Users.
   The Manage Users page appears. This page lists existing users and you can add a new user, edit existing user privileges and contact information, and reset Multi-Factor Authentication (MFA) per user.
   

3. Click (Edit) to modify an existing user’s role or click New User (at the bottom of the page) to set up a new user and define their role.

4. Select the role for the user.
5. Click Save.