diff --git a/app/assets/javascripts/vue_shared/components/markdown/comment_templates_dropdown.vue b/app/assets/javascripts/vue_shared/components/markdown/comment_templates_dropdown.vue
index b1c6f5e6056f63eca06d1c921ea4252b8717f943..f7f5ccdbf31e070463b3a43cf44d1bb493aa1471 100644
--- a/app/assets/javascripts/vue_shared/components/markdown/comment_templates_dropdown.vue
+++ b/app/assets/javascripts/vue_shared/components/markdown/comment_templates_dropdown.vue
@@ -4,7 +4,11 @@ import fuzzaldrinPlus from 'fuzzaldrin-plus';
 import { getDerivedMergeRequestInformation } from '~/diffs/utils/merge_request';
 import { InternalEvents } from '~/tracking';
 import savedRepliesQuery from './saved_replies.query.graphql';
-import { TRACKING_SAVED_REPLIES_USE, TRACKING_SAVED_REPLIES_USE_IN_MR } from './constants';
+import {
+  TRACKING_SAVED_REPLIES_USE,
+  TRACKING_SAVED_REPLIES_USE_IN_MR,
+  TRACKING_SAVED_REPLIES_USE_IN_OTHER,
+} from './constants';
 
 export default {
   apollo: {
@@ -61,9 +65,9 @@ export default {
       if (savedReply) {
         this.$emit('select', savedReply.content);
         this.track_event(TRACKING_SAVED_REPLIES_USE);
-        if (isInMr) {
-          this.track_event(TRACKING_SAVED_REPLIES_USE_IN_MR);
-        }
+        this.track_event(
+          isInMr ? TRACKING_SAVED_REPLIES_USE_IN_MR : TRACKING_SAVED_REPLIES_USE_IN_OTHER,
+        );
       }
     },
   },
diff --git a/app/assets/javascripts/vue_shared/components/markdown/constants.js b/app/assets/javascripts/vue_shared/components/markdown/constants.js
index 47ef7cccbc22eebfb230196aa316f32901d1c912..7b31c4a59e3c9c6861539852d843a9043ddf0c0c 100644
--- a/app/assets/javascripts/vue_shared/components/markdown/constants.js
+++ b/app/assets/javascripts/vue_shared/components/markdown/constants.js
@@ -1,2 +1,3 @@
 export const TRACKING_SAVED_REPLIES_USE = 'i_code_review_saved_replies_use';
 export const TRACKING_SAVED_REPLIES_USE_IN_MR = 'i_code_review_saved_replies_use_in_mr';
+export const TRACKING_SAVED_REPLIES_USE_IN_OTHER = 'i_code_review_saved_replies_use_in_other';
diff --git a/config/metrics/counts_28d/20210427102618_code_review_category_monthly_active_users.yml b/config/metrics/counts_28d/20210427102618_code_review_category_monthly_active_users.yml
index 18f4ed248370b679867d3222c9c82dd7f282e3e3..eeffe48b2565e0ef12dbe813c6d6f53b9817d1c2 100644
--- a/config/metrics/counts_28d/20210427102618_code_review_category_monthly_active_users.yml
+++ b/config/metrics/counts_28d/20210427102618_code_review_category_monthly_active_users.yml
@@ -142,3 +142,4 @@ options:
     - 'i_code_review_saved_replies_create'
     - 'i_code_review_saved_replies_use'
     - 'i_code_review_saved_replies_use_in_mr'
+    - 'i_code_review_saved_replies_use_in_other'
diff --git a/config/metrics/counts_28d/20210427103119_code_review_group_monthly_active_users.yml b/config/metrics/counts_28d/20210427103119_code_review_group_monthly_active_users.yml
index 796acd20d15b39c67a0c6b697b7e5be77f6ab832..36115c9bcc2742f20ea90e196a7f8eade195c73d 100644
--- a/config/metrics/counts_28d/20210427103119_code_review_group_monthly_active_users.yml
+++ b/config/metrics/counts_28d/20210427103119_code_review_group_monthly_active_users.yml
@@ -147,3 +147,4 @@ options:
     - 'i_code_review_saved_replies_create'
     - 'i_code_review_saved_replies_use'
     - 'i_code_review_saved_replies_use_in_mr'
+    - 'i_code_review_saved_replies_use_in_other'
diff --git a/config/metrics/counts_28d/20230815171559_i_code_review_saved_replies_use_in_other_monthly.yml b/config/metrics/counts_28d/20230815171559_i_code_review_saved_replies_use_in_other_monthly.yml
new file mode 100644
index 0000000000000000000000000000000000000000..d05e2f3fbd2ac1114549bc31be3f0b7ec60e429e
--- /dev/null
+++ b/config/metrics/counts_28d/20230815171559_i_code_review_saved_replies_use_in_other_monthly.yml
@@ -0,0 +1,25 @@
+---
+key_path: redis_hll_counters.code_review.i_code_review_saved_replies_use_in_other_monthly
+description: Count of unique users who used the saved replies feature over a month
+product_section: dev
+product_stage: create
+product_group: code_review
+value_type: number
+status: active
+milestone: "16.3"
+introduced_by_url: https://gitlab.com/gitlab-org/gitlab/-/merge_requests/128822
+time_frame: 28d
+data_source: redis_hll
+data_category: optional
+instrumentation_class: RedisHLLMetric
+performance_indicator_type: []
+distribution:
+- ce
+- ee
+tier:
+- free
+- premium
+- ultimate
+options:
+  events:
+  - i_code_review_saved_replies_use_in_other
diff --git a/config/metrics/counts_7d/20210427103328_code_review_group_monthly_active_users.yml b/config/metrics/counts_7d/20210427103328_code_review_group_monthly_active_users.yml
index b7a65d38ab3cb75694bae0d5b033ef89c647d723..f159184503cf5b93298740dfa57af21dd2fb796b 100644
--- a/config/metrics/counts_7d/20210427103328_code_review_group_monthly_active_users.yml
+++ b/config/metrics/counts_7d/20210427103328_code_review_group_monthly_active_users.yml
@@ -145,3 +145,4 @@ options:
     - 'i_code_review_saved_replies_create'
     - 'i_code_review_saved_replies_use'
     - 'i_code_review_saved_replies_use_in_mr'
+    - 'i_code_review_saved_replies_use_in_other'
diff --git a/config/metrics/counts_7d/20210427103407_code_review_category_monthly_active_users.yml b/config/metrics/counts_7d/20210427103407_code_review_category_monthly_active_users.yml
index c7c7e248ea0b1cd144a45e26f79a4246bd6a4790..0b93ea59c3ca02425045ac4336abf416db125bbb 100644
--- a/config/metrics/counts_7d/20210427103407_code_review_category_monthly_active_users.yml
+++ b/config/metrics/counts_7d/20210427103407_code_review_category_monthly_active_users.yml
@@ -140,3 +140,4 @@ options:
     - 'i_code_review_saved_replies_create'
     - 'i_code_review_saved_replies_use'
     - 'i_code_review_saved_replies_use_in_mr'
+    - 'i_code_review_saved_replies_use_in_other'
diff --git a/config/metrics/counts_7d/20230815171559_i_code_review_saved_replies_use_in_other_weekly.yml b/config/metrics/counts_7d/20230815171559_i_code_review_saved_replies_use_in_other_weekly.yml
new file mode 100644
index 0000000000000000000000000000000000000000..3c7560ff3adee3ca93a72813cf6c7d9f0cfcac7e
--- /dev/null
+++ b/config/metrics/counts_7d/20230815171559_i_code_review_saved_replies_use_in_other_weekly.yml
@@ -0,0 +1,25 @@
+---
+key_path: redis_hll_counters.code_review.i_code_review_saved_replies_use_in_other_weekly
+description: Count of unique users who used the saved replies feature over a week
+product_section: dev
+product_stage: create
+product_group: code_review
+value_type: number
+status: active
+milestone: "16.3"
+introduced_by_url: https://gitlab.com/gitlab-org/gitlab/-/merge_requests/128822
+time_frame: 7d
+data_source: redis_hll
+data_category: optional
+instrumentation_class: RedisHLLMetric
+performance_indicator_type: []
+distribution:
+- ce
+- ee
+tier:
+- free
+- premium
+- ultimate
+options:
+  events:
+  - i_code_review_saved_replies_use_in_other
diff --git a/config/metrics/counts_all/20230815054809_i_code_review_saved_replies_use_in_other.yml b/config/metrics/counts_all/20230815054809_i_code_review_saved_replies_use_in_other.yml
new file mode 100644
index 0000000000000000000000000000000000000000..0ffa90cf458f9eea69e964ba2c9d1a6141ce80d9
--- /dev/null
+++ b/config/metrics/counts_all/20230815054809_i_code_review_saved_replies_use_in_other.yml
@@ -0,0 +1,25 @@
+---
+key_path: counts.i_code_review_saved_replies_use_in_other
+description: Total count of times a saved reply is selected when not in an MR
+product_section: dev
+product_stage: create
+product_group: code_review
+value_type: number
+status: active
+milestone: "16.3"
+introduced_by_url: https://gitlab.com/gitlab-org/gitlab/-/merge_requests/128822
+time_frame: all
+data_source: redis
+data_category: optional
+instrumentation_class: RedisMetric
+performance_indicator_type: []
+distribution:
+- ce
+- ee
+tier:
+- free
+- premium
+- ultimate
+options:
+  event: use_in_other
+  prefix: i_code_review_saved_replies
diff --git a/spec/frontend/vue_shared/components/markdown/comment_templates_dropdown_spec.js b/spec/frontend/vue_shared/components/markdown/comment_templates_dropdown_spec.js
index cd9f27dccbd6e901875f67dfba472c2aafa74414..11c57fc57688a2b535b1bb1826057d2ceba8c994 100644
--- a/spec/frontend/vue_shared/components/markdown/comment_templates_dropdown_spec.js
+++ b/spec/frontend/vue_shared/components/markdown/comment_templates_dropdown_spec.js
@@ -12,6 +12,7 @@ import savedRepliesQuery from '~/vue_shared/components/markdown/saved_replies.qu
 import {
   TRACKING_SAVED_REPLIES_USE,
   TRACKING_SAVED_REPLIES_USE_IN_MR,
+  TRACKING_SAVED_REPLIES_USE_IN_OTHER,
 } from '~/vue_shared/components/markdown/constants';
 
 let wrapper;
@@ -87,6 +88,12 @@ describe('Comment templates dropdown', () => {
     });
 
     describe('tracking', () => {
+      it('always sends two tracking events', async () => {
+        await selectSavedReply();
+
+        expect(trackingSpy).toHaveBeenCalledTimes(2);
+      });
+
       it('tracks overall usage', async () => {
         await selectSavedReply();
 
@@ -108,7 +115,6 @@ describe('Comment templates dropdown', () => {
             TRACKING_SAVED_REPLIES_USE_IN_MR,
             expect.any(Object),
           );
-          expect(trackingSpy).toHaveBeenCalledTimes(2);
         });
 
         it('is not sent when not in an MR', async () => {
@@ -121,7 +127,32 @@ describe('Comment templates dropdown', () => {
             TRACKING_SAVED_REPLIES_USE_IN_MR,
             expect.any(Object),
           );
-          expect(trackingSpy).toHaveBeenCalledTimes(1);
+        });
+      });
+
+      describe('non-MR usage event', () => {
+        it('is sent when not in an MR', async () => {
+          window.location.toString.mockReturnValue('this/looks/like/a/-/issues/1');
+
+          await selectSavedReply();
+
+          expect(trackingSpy).toHaveBeenCalledWith(
+            expect.any(String),
+            TRACKING_SAVED_REPLIES_USE_IN_OTHER,
+            expect.any(Object),
+          );
+        });
+
+        it('is not sent when in an MR', async () => {
+          window.location.toString.mockReturnValue('this/looks/like/a/-/merge_requests/1');
+
+          await selectSavedReply();
+
+          expect(trackingSpy).not.toHaveBeenCalledWith(
+            expect.any(String),
+            TRACKING_SAVED_REPLIES_USE_IN_OTHER,
+            expect.any(Object),
+          );
         });
       });
     });