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What Today’s Rainmakers Do Differently
Sales and marketing Magazine ArticleBusiness development at professional services firms is outdated. Here’s what works now. -
How to Find the Time to Connect with Colleagues When You’re Very, Very Busy
Time management Digital ArticleStrategies for overscheduled, under-connected employees. -
The CEO of New Mountain Capital on Using PE Management to Ignite Growth
Private equity Magazine ArticleThe unique benefits of private equity investment -
What Professional Service Firms Must Do to Thrive
Business management Magazine ArticleThey have to tightly align their practices and clients. -
Getting Your Team to Buy into a Big Change
Change management Digital ArticleResearchers studied backlash to change at five elite law firms — and how leadership eventually won the skeptics over. -
Life’s Work: An Interview with Marie Kondo
Workspaces design Magazine ArticleThe famous tidiness guru says, “Keep only what sparks joy.” -
The Stigma That Keeps Consultants from Using Flex Time
Decision making and problem solving ResearchFindings from interviews with 50 management consultants. -
What Happens When Consultants Work for Authoritarian Regimes
Government Digital ArticleThey can play a valuable role at first, but then quickly bow to the desires of ruling elites. -
How to Lead Your Fellow Rainmakers
Leadership Magazine ArticleCollectively, dynamically—and very carefully -
Building a Direct-to-Consumer Strategy Without Alienating Your Distributors
Sales and marketing Digital ArticleThree ways to minimize risk. -
How Consultants Project Expertise and Learn at the Same Time
Strategic planning Digital ArticleThey actively embrace impostor syndrome. -
Does It Pay to Hire Consultants? Evidence from the Bordeaux Wine Industry
Operations strategy Digital ArticleUncorking superior performance. -
What a Study of French Auditors Shows About Homophobia at Work
Gender Digital ArticleMany felt pressure to lie about their personal lives. -
Research: Are Clients Loyal to Your Firm, or the People in It?
Talent management ResearchPredicting what happens when employees leave. -
Make Sure Your Employees Have Enough Interesting Work to Do
Personal productivity Digital ArticleAdvice for growing firms. -
Why Young Bankers, Lawyers, and Consultants Need Emotional Intelligence
Leadership development Digital ArticleBeing smart and working hard will only take you so far. -
Putting Products into Services
Product development Magazine ArticleA revenue-growth playbook for consultants and law firms -
The End of Expertise
Technology and analytics Digital ArticleHow to build trust in a new era. -
A Consultant’s Guide to Difficult Client Feedback
Business communication Digital ArticleGet it right and you win more work; get it wrong and the relationship is over. -
Collaborating Well in Large Global Teams
Collaboration and teams Digital ArticleIt starts with a clear shared objective.
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Karya: Elevating Ethical Data for AI & Data Workers to the Middle Class
AI and machine learning Case Study11.95View Details Karya is a social enterprise bringing dignified, digital work, and upskilling to economically disadvantaged workers in the Global South, offering a pathway... -
Ethics and Influence in Client-Driven Marketing Research
Business ethics Case Study11.95View Details A recent marketing graduate working at a market research firm faced an ethical dilemma when her unbiased survey questions were altered to favour a client's... -
Legends Barbershop's African Internationalization Strategy
Entrepreneurship Case Study11.95View Details This case examines the entrepreneurial journey of the owner of Legends Barbershop (Pty) Ltd. (Legends), from cutting hair in the streets of Eldorado Park,... -
Baseline: Tech Bros Tackle Diversity Among Co-Op Members
Corporate social responsibility Case Study11.95View Details Baseline Solidarity Cooperative in Artificial Intelligence (Baseline) was a solidarity co-operative located in Québec City, Canada. It offered artificial... -
The Activator Advantage: What Today's Rainmakers Do Differently
35.00View Details A proven approach used by today's best professional service partners to win, retain, and grow client relationships. There is a growing problem in the... -
Singh & Kaur Partners: Power Struggles and Skepticism amid Change
Change management Case Study11.95View Details In mid-2022, Simerneet Singh, founding and managing partner of Singh & Kaur Partners, a leading full-service law firm headquartered in Bangalore, India,... -
Pearce & Pearce: In-Class Mini- Exercise
Case Study5.00View Details In-class exercise to accompany product W42168. -
Pearce & Pearce: Metric-Strategy (Mis)alignment in a Professional Service Firm
Case Study11.95View Details In April 2017, Tom Jones, the new managing partner of Pearce & Pearce, an English law firm, was planning to deliver a speech to the firm's partners and... -
Gebeya Inc.: Finding the Best of African Talent
Talent management Case Study11.95View Details In May 2021, Chief People Officer Samira Eramdani needed to identify the optimal way to expand the operations of Gebeya Inc. (Gebeya). For the past few... -
Did I Just Cross the Line and Harass a Colleague?
Sexual harassment Case Study11.95View Details A junior associate at a consulting firm is startled to realize that she may have accidentally sexually harassed a colleague during a passing conversation.... -
Auxe: Growing Beyond the On-Demand Economy
Operations strategy Case Study11.95View Details Nolan Anderson, chief technology officer of Auxe, a service-based tech company, needed to identify profitable growth opportunities following sluggish... -
Redwood & Strong: The Value of a Consulting Engagement
Client relationship management software Case Study11.95View Details The board of Redwood & Strong LLP (R&S), the American branch of a large global law firm, is meeting to review the findings of a recent strategic initiative... -
Advancer: AI in Human Resource Management
AI and machine learning Case Study11.95View Details In August 2024, the founders of Advancer Group (Advancer), Australia's first AI-powered expert assistant for human resources (HR), needed a strategy that... -
Puthran and Associates: Enhancing Authentic Leadership
Employee retention Case Study11.95View Details In 2023, Puthran & Associates, an all-women intellectual property law firm in India, was grappling with challenges in employee retention as women employees... -
Velmenni's LiFi Leap: The Final Push to Market?
Case Study11.95View Details Velmenni, founded in 2014, was India's first start-up company to venture into the realm of light communication and carry out research and development... -
Flight Centre: Flying from COVID-19 to Inflation Challenges
Business models Case Study11.95View Details Flight Centre Travel Group (FCTG), a leading global travel agency based in Australia, faced unprecedented challenges during the COVID-19 pandemic. Known... -
SDS RiskAssist: Assisting with Chemical Safety
Pricing strategy Case Study11.95View Details Rillea Technologies (Rillea) was a software-as-a-service provider for the chemical safety and compliance industry whose main product was SDS RiskAssist,... -
Mergerware: Navigating Challenges in M&A Deal Management
Mergers and acquisitions Case Study11.95View Details MergerWare, a company with proven expertise in the mergers and acquisitions (M&A) space, helped its clients to decide on the right approach while contemplating... -
VitalBlend Pharmaceuticals: Ethical Dilemma
Decision making Case Study11.95View Details The microbiology team leader at pharmaceutical manufacturer VitalBlend Pharmaceuticals was facing an ethical dilemma. VitalBlend Pharmaceuticals was urgently... -
OM Technologies: What Next?
Entrepreneurship Case Study11.95View Details This case follows the situation arising from the difficulties faced by Rakesh Sharma while trying to expand the market reach of his entrepreneurial venture,...