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All Systems Operational

Updated a few seconds ago

We continuously monitor our service. Any issues will be posted here. Prefect Cloud occasionally undergoes routine scheduled maintenance, which results in delayed work during this window. Prefect strives to publish upcoming maintenance events on this page at least 7 days in advance. Public Status JSON API: https://2266113422411059.hostedstatus.com/1.0/status/5f33ff702715c204c20d6da1 Please note that Legacy Cloud incidents and maintenance will be posted to https://prefect-legacy.status.io/ instead.

Cloud Orchestration




Operational

Cloud Automations




Operational

Cloud Events/Logs




Operational

Cloud UI




Operational

Cloud IP address




Operational

Webhooks and Automations IP Addresses




Operational

Managed Execution




Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

External Services

GitHub

Google Cloud

SendGrid

Status.io

Stripe

History (Last 30 days)

Routine scheduled Redis maintenancePlanned Maintenance

Description

Prefect Cloud 2 and Prefect Cloud 1 will undergo routine scheduled maintenance for our Redis instances. During this time, the Prefect Cloud APIs will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI, Cloud IP address, Webhooks and Automations IP Addresses, Managed Execution


Locations

Prefect Cloud


Schedule

October 18, 2025 18:00 - October 18, 2025 19:00 UTC


October 18, 2025 15:06 UTC
[Update] Maintenance to Prefect Cloud has been cancelled.
Elevated API Error RatesDegraded Performance

Incident Status

Degraded Performance


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs


Locations

Prefect Cloud



September 23, 2025 14:11 UTC
[Resolved] The applied fix has restored normal service availability. Thank you for your patience.

September 23, 2025 13:38 UTC
[Monitoring] The team has applied a change that should address the root cause. We'll continue monitoring to ensure proper performance at the next peak usage time to confirm the issue is resolved.

September 23, 2025 13:28 UTC
[Identified] The impact appears to be concentrated on Prefect 2 task runs. The team is continuing to investigate.

September 23, 2025 13:14 UTC
[Investigating] At around 13:00 UTC, we noticed elevated error rates in one of our services. The team is investigating.
Routine scheduled Redis maintenancePlanned Maintenance

Description

Prefect Cloud 2 will undergo routine scheduled maintenance for our Redis and database instances. During this time, the Prefect Cloud API will be inaccessible for a brief period, which is typically less than ten minutes, but may last for up to an hour. While work may run late during this maintenance window, no work or data will be lost.


Components

Cloud Orchestration, Cloud Automations, Cloud Events/Logs, Cloud UI, Managed Execution


Locations

Prefect Cloud


Schedule

September 20, 2025 21:00 - September 20, 2025 22:00 UTC


September 20, 2025 21:46 UTC
[Update] Maintenance has concluded. Thank you for your patience.

September 20, 2025 20:58 UTC
[Update] Scheduled maintenance has now begun.