Open Source Mac Customer Service Software
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Customer Service Software for Mac
View 387 business solutionsBrowse free open source Customer Service software and projects for Mac below. Use the toggles on the left to filter open source Customer Service software by OS, license, language, programming language, and project status.
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Enterprise-Grade Monitoring - Zero CompromisesManaging a large, distributed IT environment demands more than basic monitoring. PRTG provides a unified view of your entire infrastructure - across sites, clouds, and hybrid setups. Advanced analytics, customizable dashboards, and granular access controls empower your team to detect issues early and respond fast. Automate reporting, ensure compliance, and scale effortlessly as your network grows. With PRTG, you get reliability, flexibility, and the insights you need to keep your business running at peak performance.
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The All-in-One Commerce Platform for Businesses - ShopifyShopify is a leading all-in-one commerce platform that enables businesses to start, build, and grow their online and physical stores. It offers tools to create customized websites, manage inventory, process payments, and sell across multiple channels including online, in-person, wholesale, and global markets. The platform includes integrated marketing tools, analytics, and customer engagement features to help merchants reach and retain customers. Shopify supports thousands of third-party apps and offers developer-friendly APIs for custom solutions. With world-class checkout technology, Shopify powers over 150 million high-intent shoppers worldwide. Its reliable, scalable infrastructure ensures fast performance and seamless operations at any business size.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. Trusted by organizations worldwide, iTop provides a flexible, extensible solution. The platform’s source code is openly available on GitHub [https://github.com/Combodo/iTop].">
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openMAINT
Open source solution for the Property & Facility Management
openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the modules of Space & Asset Inventory, Facility Maintenance, Logistic Management, Economic Management, Energy & Environment, GIS & BIM. The FM module manages the preventive / scheduled / breakdown maintenance using worflows based on the Maintenance Manual criteria. openMAINT also supports the new BIM extensions (Building Information Modeling) with a connector based on the open IFC standard and a viewer of IFC 3D models. openMAINT is implemented on the open source asset management framework CMDBuild. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements. -
Cloud data warehouse to power your data-driven innovationBigQuery Studio provides a single, unified interface for all data practitioners of various coding skills to simplify analytics workflows from data ingestion and preparation to data exploration and visualization to ML model creation and use. It also allows you to use simple SQL to access Vertex AI foundational models directly inside BigQuery for text processing tasks, such as sentiment analysis, entity extraction, and many more without having to deal with specialized models.
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice. -
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This system allow to manage the entry and exit of equipment repair in a small workshop for repairs or service center. The application allows the printing of a "Repair sheet" for each device and manage the state of repair.
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MYIT CRM
MYIT CRM is a total CRM project designed for Computer Servicing and Re
MYIT CRM is a total CRM project designed for Computer Servicing and Repairs.This project has Invoicing, Work Order management,Customers Details (CRM),Payment processing (Paypal, Paymate, etc),Job Scheduling and Calendar,PDF Invoices and lots more. -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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Helpy
A Modern Helpdesk Platform
Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. Helpy lets you harness the power of automation with Carin™, a customer support bot that can answer up to 90% of Tier 1 questions autonomously. All this and more guarantees better performance results for your helpdesk staff and the delivery of outstanding customer service experiences every time. -
Find out just how much your login box can do for your customer | Auth0From improving customer experience through seamless sign-on to making MFA as easy as a click of a button – your login box must find the right balance between user convenience, privacy and security.
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Laundry Management System
Small Laundry and Dry Cleaning Business Application
Laundry Management System is a better solutions for Small Laundry and Dry Cleaning business vendors with increased security from SQL injection, vulnerability and hackers. Its user friendly Laundry POS Screen Application. We are team of talented designers and developers making user friendly software to grow your small laundry and dry cleaning business digitally without spending a lot of money. for more details contact us on https://laundry.startplugtechnologies.com -
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OpenbravoTech
Openbravo ERP is an open-source enterprise resource planning (ERP)
Openbravo ERP is an open-source enterprise resource planning (ERP) software that helps businesses manage their core business processes, including financial management, purchasing, sales, inventory management, and project management. It is based on a web-based architecture and offers a modular design, allowing businesses to easily customize and extend the software to meet their specific needs. Openbravo ERP is available in both cloud-based and on-premise deployment options and supports multiple languages and currencies. Openbravo POS is an open-source point of sale software designed for retail businesses. It features a web-based interface and runs on various platforms including Windows, Linux, and MacOS. It offers functions such as inventory management, sales reporting, customer management, and support for multiple payment methods. Openbravo POS is highly customizable and can be integrated with other systems such as accounting or e-commerce platforms. Offer Ongoing maintenance -
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SuiteCRM Community Edition For Intranets
The Free & Popular SuiteCRM Web Software in a Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make SuiteCRM live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with sc wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://sc.local/ ( Accept Any Warnings Due to Usage of Self-Signed https Certificates ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Explore all the Menu Options, before starting any data entry. Some Demo Data is also loaded for info sake. Feel free to clear them, as required. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about SuiteCRM. -
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HotelSoft
HotelSoft1.2Acs is a free open source software for the Hotel actvity
Hotel Soft1.2 (HotelSoft1.2Acs is a free open source software for the purpose of all common functions of operations of a hotel day to day activities.As requested by the users working worksheets are now unlocked with the unlock option in main menu right side below File Unlock View And Unprotect Sheets. Click it to unlock working sheets. Now you can easily view those sheets, edit easily. First unzip HotelSoft1.2Acs.zip to any folder, preferably c drive HotelSoft1.2Acs folder. Please keep all the room pictures and the small company logo image file in the same folder with HotgelSoft1.2Acs.xlsm. Now simply you can change the room picture with your but the size should be 306 x 193 pixels. This software Permited for free of charge, to any person obtaining a copy of this software and associated documentation files HotelSoft1.2 zip software as much as they want. But they can not modify it and publish it under their own name. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY -
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RepairCenter
Application for managing the repair company.
An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up.">
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk. -
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Cite CRM is an Open Source PHP/MySQL Customer Relations Management System. Cite CRM is a complete CRM with everything a small & Medium business would need.
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GWT Agent Support Chat
A secure implementation of GWT Client / Support Agent chat
An implementation of an enterprise grade support agent chat system where users can login and chat with a support agent. This project aims to provide a clean and secure generic implementation to attempt to satisfy all use cases. -
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RMA mapos
programa web para gestionar servicio técnico en php
RMA mapos, es un programa web based, escrito en php para la gestion de talleres de servicio tecnico y esta impulsado por CodeIgniter un excelente php framework -
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asperger
A simple, no bullshit web app to manage customer ENVs
Asperger is a simple, no bullshit web app to manage your customer credentials and hosts. It is meant for professional services, support and IT teams but you can use for other things too, I won't get angry:) Asperger is written in PHP, JS, has some CSS and uses SQLite as DB. Auth. is done via LDAP. -
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help-desk-ru
System of registration and processing of requests for IT-service.
Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields. Is a web application developed in Java using a set of technologies JavaEE, running on an application server Glassfish. Database - MySQL. Information about installing and configuring - how to.doc -
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A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO
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This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
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The "Call Manager DK" is created and managed by the staff at DKTechnologies (dktext.com) and functions as a Call management system that will allow the user to track employees, customers and call information. This is an old project and does have some bugs. I will work them out at a later time. Feel free to download and update to your needs
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A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.
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Courier Management System is the simplest solution for Courier & Cargo Tracking Business. If you need to enable Tracking Option in your existing or new website, this is quickest Software Solution. You can get install it yourselves or We do the installation and brand it in your name on your hosting ! The Courier Software is Very easy to setup and manage powerful administration. Provide online tracking system of consignment and shipping detail for International or domestic shipping.