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About

Reveal valuable insights by accurately recognizing objects in images and videos. From surveilling people in real-time at events to detecting if products are in the right place in shopping aisles, AI can drive value in many ways. Create in-depth analyses by placing image objects into relevant segments. AI-based algorithms can help insurers analyze home and auto damage to create more accurate claims for customers. Get immediate insights to take action when it matters most. AI algorithms enable real-time processing for a variety of valuable uses, such as face recognition. Understand customer behavior by identifying their actions from video, both in-store and in real-time. AI helps reveal how customers interact with products and brands to drive better experiences. AI-based analytics on satellite images can be used to detect traffic in real-time, analyze parking lots, and segment buildings.

About

Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report. Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard. Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and professionals seeking a solution to identify objects and segment images

Audience

Keatext supports businesses with large volumes of customer data (like reviews, open ended surveys, and contact center tickets) that aim to improve customer satisfaction with a data-driven approach.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$550/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.7 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fractal
United States
fractal.ai/image-video-analytics/

Company Information

Keatext
Founded: 2010
Canada
www.keatext.ai/

Alternatives

Alternatives

Luminoso

Luminoso

Luminoso Technologies Inc.
BytesView

BytesView

Algodom Media
PrediCX

PrediCX

Warwick Analytics
Deep Block

Deep Block

Omnis Labs
Emotics

Emotics

Adoreboard

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining Features

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Quickwork
ServiceNow
SurveyMonkey
Zendesk

Integrations

Quickwork
ServiceNow
SurveyMonkey
Zendesk
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