Sprinklr vs. Sprout Social Comparison


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About The only platform for all digital customer experiences. Purpose-built to break down silos. Every day, thousands of the world's largest enterprises use Sprinklr to market, advertise, research, care, and engage consumers across 23 social channels, 11 messaging channels, chat, SMS, and email. Why move from fragmented point solutions to a purpose built platform that is unified? Leverage the ability to collaborate across teams and channels with a unified view of the customer, context and content to create better experiences for your customers. Listen to and learn from market, customer, and competitive insights – and take action in real-time. Stop guessing your brand equity metrics by gaining real-time understanding of brand awareness, product perception, customer loyalty, and user satisfaction.	About Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Digital marketers	Audience Agencies and businesses of all sizes that want to improve the value and ROI they get from social media
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $199/seat/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.4 / 5 ease 4.6 / 5 features 4.2 / 5 design 4.5 / 5 support 4.3 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Sprinklr Founded: 2009 United States www.sprinklr.com	Company Information Sprout Social Founded: 2010 United States www.sproutsocial.com
Alternatives Brandwatch	Alternatives Podium
Revuze	SurveySparrow
Oktopost	Brandwatch
Hootsuite	Hootsuite
ContentStudio View All	Vista Social View All
Categories Audience Intelligence Contact Center Knowledge Base Content Distribution Content Experience Customer Experience Experience Management Marketing Calendar Marketing Compliance Social Listening Social Media Advertising Social Media Analytics Tools Social Media Management Social Media Marketing	Categories AI Social Media Post Generators Brand Monitoring Employee Advocacy Influencer Marketing Reputation Management Sentiment Analysis Social Listening Social Media Analytics Tools Social Media Management Social Media Marketing Social Media Monitoring Social Media Schedulers Social Networking
Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling	Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Show More Features Reputation Management Features Campaign Management Gamification Response Management Review Generation Review Monitoring Sentiment Analysis Social Media Metrics Social Media Monitoring White Label Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking
Integrations Bitly Facebook Google Analytics Instagram LinkedIn Rebrandly X (Twitter) Zendesk Aprimo Automat Conversational Marketing ConfigPay InSync.ai MSIGHTS Microsoft Power BI RiteKit Scoop Analytics Stackreaction Stripe Threads Tripadvisor Show More Integrations View All 43 Integrations	Integrations Bitly Facebook Google Analytics Instagram LinkedIn Rebrandly X (Twitter) Zendesk Aprimo Automat Conversational Marketing ConfigPay InSync.ai MSIGHTS Microsoft Power BI RiteKit Scoop Analytics Stackreaction Stripe Threads Tripadvisor Show More Integrations View All 37 Integrations
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