Shape Software Verified User Reviews

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  • Wade M.
    Consultant
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple and Effective"

    Posted 2022-01-16

    Pros: Shape is where simplicity meets efficiency. Their easy to use interface coupled with data-driven dashboards makes them a critical software for any business. The integrated dialer feature is a seamless and really boosted productivity.

    Cons: No cons, overall, it's very straight forward software.

    Overall: Simple to use and easy to reach customer service team. Highly recommend for a small/medium businesses who are looking for a straight forward software with great customer service.

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  • Farhad S.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The complete package of Sales, Marketing and Automation "

    Posted 2022-01-15

    Pros: - simple to use
    - lots of integrations
    - facilitates a speedy and efficient workflow thanks to the simple design

    Cons: A bit over the budget but I would say worth it in the long run

    Overall: Overall, Shape is a fantastic CRM that, in my opinion, is better suited to expanding businesses. Provides extreme value to users with lead prioritization and Shape IQ.

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  • A Shape Software User
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Productive CRM and Sales tool"

    Edited 2020-08-07

    Pros: It offers a productive tool to interact with clients. The client information automatically pops up when they request for support. Marketing automation works great.

    Cons: Overall it's worked great for me. No cons.

    Overall: Shape Software is a very productive CRM tool. It offers one platform to manage CRM, marketing and sales. It helps to make work automated and gives the sales team to focus on growth.

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  • Mohit V.
    Operation manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Marketing automation and CRM"

    Posted 2020-07-15

    Pros: It gives you CRM, sales and marketing on a single dashboard. Email Marketing is also available for sending newsletters directly to the user. Reporting are excellent and help you take better marketing decisions.

    Cons: I never encountered any problem with this platform.

    Overall: Good Marketing automation and CRM gives rise of a business. For this Shape Software is an intuitive platform to shape up business for stress-free relationship management. It also gives email marketing service to send high-quality newsletters.

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