Zendesk Chat Verified User Reviews

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  • Chet N.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
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    Probability You Would Recommend?
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    "Reliable but outdated UI/UX"

    Posted 2020-04-21

    Pros: Great and reliable live chat and help desk software that does a great job helping track emails and support requests.

    Cons: The UI/UX is pretty outdated in comparison to most live chats.

    Overall: It's a good program for anyone wanting a helpdesk or support ticket system that doesn't care about the interface usage.

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