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#565 Task Coach Crashes After Installing Windows Update KB5039211

Release_1.4
accepted
None
windows
1
2024-09-20
2024-06-17
No

Hi there!

I have an issue with Task Coach after the following Windows Update was installed: Security Update for Microsoft Windows (KB5039211). I am running Windows 10 Pro x64.

I have been using Task Coach almost daily since 2012 (thank you for your amazing software!), and I haven't run into this issue before.

Windows automatically installed the KB5039211 update last Friday as I logged off for the week, and when I started Task Coach this morning, Task Coach would automatically close when I'd try to Save As, Export, etc. Any time a File Explorer window would be opened by Task Coach, Task Coach would immediately close. I could navigate within Task Coach without Task Coach crashing, but as soon as Task Coach would try to interface with File Explorer, Task Coach would shut down. There were no log files created every time this happened.

In attempt to resolve the crashing while still having KB5039211 installed, I tried the following and nothing changed the crashing behavior with File Explorer.

  1. Running Task Coach as an administrator and under several different compatibility modes (Windows XP, Windows Vista, Windows 7, & Windows 8).
  2. I followed guidance about deleting the .ini file that I found on the Task Coach user support website.
  3. I uninstalled and reinstalled Task Coach 1.4.6.
  4. I tried Task Coach Portable 1.4.6 and the crashing behavior with File Explorer occured in this version as well.
  5. I tried saving and exporting a new, blank Task Coach file and File Explorer still caused Task Coach to crash. This crashing (with a blank Task Coach file) happened in both the portable and non-portable versions.

After uninstalling KB5039211, Task Coach works perfectly again.

Could you help me with this? I'd love to keep using your program and I'm not sure what Microsoft changed in their Security Update KB5039211 that is causing this issue with File Explorer.

Thank you in advance!

Best regards,

Christy

Discussion

  • Aaron Wolf

    Aaron Wolf - 2024-06-18

    Geez, this stinks, second report of this, and since you tried those things, I don't have a solution. I'm imagining we need to get Task Coach finished updating to Python 3 and then work from there to get it to be compatible with the latest system updates. It might be too hard to otherwise track down and fix this bug (and maybe it will just be fixed when everything is updated.

    See https://github.com/taskcoach for the efforts on the revival

    Meanwhile, I'll keep this bug ticket open

     
    • Christy Bell

      Christy Bell - 2024-06-21

      Hi Aaron, thank you for your reply.
      If it helps at all, I did look at the Event Viewer (native to Windows) and the error occurs due to the windows.storage.dll file. Does that help narrow anything down? The associated Event ID is 1000.

       
  • Har

    Har - 2024-06-27

    I've the same issue. I've uninstalled the windows update mentioned, and it works fine now.

     
  • Cesar Martins

    Cesar Martins - 2024-07-29

    Hi,
    I'm getting the same issue.
    Maybe a recent recompilation over a updated windows, could solve this issue ?

    at event viewer (brazilian portuguese):

    Nome do aplicativo com falha: taskcoach.exe, versão: 1.4.6.0, carimbo de data/hora: 0x49180193
    Nome do módulo com falha: windows.storage.dll, versão: 10.0.19041.4648, carimbo de data/hora: 0x7c065420
    Código de exceção: 0xc0000005
    Deslocamento da falha: 0x00204dfb
    ID do processo com falha: 0x1e30
    Hora de início do aplicativo com falha: 0x01dae1a8d20479d4
    Caminho do aplicativo com falha: C:\tmp\TaskCoachPortable\App\TaskCoach\taskcoach.exe
    Caminho do módulo com falha: C:\WINDOWS\SYSTEM32\windows.storage.dll
    ID do Relatório: 0c724942-c443-4140-b38c-50eeecc074d1
    Nome completo do pacote com falha:
    ID do aplicativo relativo ao pacote com falha:

     
  • Cesar Martins

    Cesar Martins - 2024-09-20

    Just commenting , I solve my issue setting the compatible mode with windows 7 ...

     

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