Guru Enterprise AI Search
Don’t leave Slack to dig through apps, docs, and chats. Guru’s AI-powered single source of truth connects to your entire digital workspace—searching across apps, docs, and conversations to surface relevant info, right in Slack. With AI-suggested answers, Guru acts like an assistant in the background, proactively surfacing trusted answers the moment questions are asked. No context-switching, no bottlenecks—just fast, accurate answers that keep conversations moving.Behind the scenes, Guru’s generative AI captures, organizes, and improves your company content, automatically updating a single source of truth built for the way your team works.Answers are generated using AI. Guru relies on verified content and shows source links for transparency, but users are encouraged to check cited sources to validate an answer.
More ways to use Guru in Slack
Automate with Workflow Builder
Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Guru to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations
Templates available for Guru:
*Workflow Builder is only available on paid subscriptions
Permissions
Guru Enterprise AI Search will be able to view:
Guru Enterprise AI Search will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Guru Technologies
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Customer content is deleted 30 days following a trial expiration or contract termination
Data archiving and removal policy
Guru Policy 4.0--Data Classification/Handling/Transmission
1.0 Classifying and Labeling Data
Guru shall implement a data classification and labeling structure that helps staff store, retain and handle data appropriately.
2.0 Understanding Where Data Resides
Guru shall assign a criticality rating to its systems based on the classification and volume of data they store or process. This rating establishes the need for minimum security safeguards.
3.0 Safeguarding Data
All Guru personnel shall be expected to exercise responsible protection of data (transmission, storage, handling) based on its classification. Policies, procedures and user training shall be made available to assist personnel in these practices.
4.0 Maintaining/Retaining Data
Guru shall develop and maintain a standard that addresses data types and their required retention periods. The standard will include minimum requirements for data destruction/deletion (paper media and electronic). As a practice, Guru must not retain data any longer than its reasonable business value or legal obligations.
Data storage policy
Guru Policy 4.0--Data Classification/Handling/Transmission
1.0 Classifying and Labeling Data
Guru shall implement a data classification and labeling structure that helps staff store, retain and handle data appropriately.
2.0 Understanding Where Data Resides
Guru shall assign a criticality rating to its systems based on the classification and volume of data they store or process. This rating establishes the need for minimum security safeguards.
3.0 Safeguarding Data
All Guru personnel shall be expected to exercise responsible protection of data (transmission, storage, handling) based on its classification. Policies, procedures and user training shall be made available to assist personnel in these practices.
4.0 Maintaining/Retaining Data
Guru shall develop and maintain a standard that addresses data types and their required retention periods. The standard will include minimum requirements for data destruction/deletion (paper media and electronic). As a practice, Guru must not retain data any longer than its reasonable business value or legal obligations.
Data center location(s)
United States
Data hosting details
The Guru service leverages Amazon Web Services virtual hosts and containers
Data hosting company
Amazon Web Services
App/service has sub-processors
no
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
OpenAI GPT 4.0
LLM retention settings
Zero Data Retention
LLM data tenancy policy
OpenAI operates in the USA
LLM data residency policy
OpenAI primarily stores data in the USA, however, Guru has a zero data retention policy with OpenAI
Certifications & compliance
SOC attestation
Privacy Shield notice
GDPR commitment
Data deletion request procedure
Data subjects/users of the system are able to submit requests through privacy@getguru.com. Guru engineers will target specific user information and/or content for removal and provide appropriate verification.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Executive summary is available to potential customers upon request
no
Supports Single Sign On (SSO) with the following providers
All SAML-based solutions, including Okta, OneLogin, Ping, Microsoft ADFS, Azure Active Directory
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
security@getguru.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Billing, analytics, data warehousing
Uses token rotation
no
More ways to use Guru in Slack
Automate with Workflow Builder
Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Guru to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations
Templates available for Guru:
*Workflow Builder is only available on paid subscriptions