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Upcoming Webinar: CS100 Replay Series
Featured Resource

Upcoming Webinar: CS100 Replay Series

Did you miss the CS100 Summit? Come hear from our top presenters.

Webinars
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Featured Resource
Webinars
Webinars
Webinars
February 5, 2025

On-Demand Customer Webinar: The Top 3 Customer Onboarding Pain Points & How Baton Solves Them

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Featured Resource
Webinars
Webinars
Webinars
February 5, 2025

On-Demand Webinar: Customer Psychology - Behavior Science for Driving Customer Outcomes

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Upcoming Webinar: CS100 Replay Series
Webinars
October 21, 2025

Upcoming Webinar: CS100 Replay Series

Did you miss the CS100 Summit? Come hear from our top presenters.

Upcoming Webinar: When Growth Breaks: How SaaS Companies Lose Their Way
Webinars
August 26, 2025

Upcoming Webinar: When Growth Breaks: How SaaS Companies Lose Their Way

Unpacking the hidden dysfunctions of scale and how to fix them.

Upcoming Webinar: Talk Value, Not Features: The Language Shift That Wins More Executive Buy-In
Webinars
August 26, 2025

Upcoming Webinar: Talk Value, Not Features: The Language Shift That Wins More Executive Buy-In

Shift from product-focused conversations to value-driven storytelling that leaders love.

On-Demand Customer Webinar: The Top 3 Customer Onboarding Pain Points & How Baton Solves Them
Webinars
August 21, 2025

On-Demand Customer Webinar: The Top 3 Customer Onboarding Pain Points & How Baton Solves Them

Come see how Baton eliminates onboarding delays, confusion, and blind spots so teams and customers get to value faster—every time.

On-Demand Webinar: Is it possible to build your pipeline entirely through customer referrals?
Webinars
August 12, 2025

On-Demand Webinar: Is it possible to build your pipeline entirely through customer referrals?

Reveal How Companies are Transforming Customer Success into a Referral-Generating Machine

On-Demand Webinar: Onboarding Never Ends: Keep Workstreams Alive Across the Customer Journey
Webinars
August 5, 2025

On-Demand Webinar: Onboarding Never Ends: Keep Workstreams Alive Across the Customer Journey

Onboarding never ends - SlapFive drives continuous value with Baton, ClientSuccess.

On-Demand Webinar: Customer Psychology - Behavior Science for Driving Customer Outcomes
Webinars
July 29, 2025

On-Demand Webinar: Customer Psychology - Behavior Science for Driving Customer Outcomes

Learn how to influence action by understanding what’s beneath the surface

On-Demand Webinar: The Evolution of the VP of Customer Success Role in the Age of AI
Webinars
July 22, 2025

On-Demand Webinar: The Evolution of the VP of Customer Success Role in the Age of AI

What the Future Demands from CS Leadership and How to Stay Ahead

On-Demand Webinar: Everyone Is in Sales - You're expected to sell, but no one ever trained you how
Webinars
July 15, 2025

On-Demand Webinar: Everyone Is in Sales - You're expected to sell, but no one ever trained you how

Because everyone is in sales — whether it’s on your title or not.

On-Demand Webinar: Change Champions: Empowering Customer Success Teams to Lead the Charge
Webinars
July 1, 2025

On-Demand Webinar: Change Champions: Empowering Customer Success Teams to Lead the Charge

Learn how Customer Success teams turn change into a competitive edge—and lead customers with confidence and impact.

On-Demand Webinar: Designing Your Post-Onboarding Plan for Real Results
Webinars
June 10, 2025

On-Demand Webinar: Designing Your Post-Onboarding Plan for Real Results

Change management takes intention and time, be strategic about it.

On-Demand Webinar: 5 EBR & QBR Alternatives to Socialize Impact
Webinars
June 3, 2025

On-Demand Webinar: 5 EBR & QBR Alternatives to Socialize Impact

Creative alternatives to engage executives while ensuring value is realized and socialized.

On-Demand Webinar: The Fundamentals of Customer Expansion: Part 3
Webinars
May 27, 2025

On-Demand Webinar: The Fundamentals of Customer Expansion: Part 3

The Fundamentals of Customer Expansion - Part 3: Pipeline, Playbooks, and Proving It Works

On-Demand Webinar: The Fundamentals of Customer Expansion: Part 2
Webinars
May 20, 2025

On-Demand Webinar: The Fundamentals of Customer Expansion: Part 2

The Fundamentals of Customer Expansion - Part 2: The Upsell Done Right: Selling Without Selling Out

On-Demand Webinar: You're Not Strategic - And That's Why You're Stuck
Webinars
May 13, 2025

On-Demand Webinar: You're Not Strategic - And That's Why You're Stuck

Learn how to become a strategic Customer Success Manager for your customers and company.

On-Demand Webinar: The Fundamentals of Customer Expansion: Part 1
Webinars
April 29, 2025

On-Demand Webinar: The Fundamentals of Customer Expansion: Part 1

The Fundamentals of Customer Expansion: Part 1 - learn how Customer Success teams can confidently drive expansion without losing customer trust.

On-Demand Webinar: Does Your Customer Renewal Forecast Suck? 5 Steps to Fix It
Webinars
April 15, 2025

On-Demand Webinar: Does Your Customer Renewal Forecast Suck? 5 Steps to Fix It

Unlock 5 proven strategies to improve SaaS renewal forecasting accuracy, reduce churn, and drive predictable growth.

On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Ditch the Days
Bootcamps
March 25, 2025

On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Ditch the Days

Ditch the Days - Moving beyond Days in Onboarding as the primary metrics. Time to focus on what really matters.

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Screenshot of renewals dashboard from ClientSuccess platform