Official Beats Support

Beats Support

Headphones

Earbuds

Speakers

Frequently Asked Questions

On supported Beats, press and hold the “b” button to toggle between Active Noise Cancelling (ANC) and Transparency mode. You can also control listening modes, and customize your “b” button functionality within Apple device settings or the Beats app for Android.

Learn how to troubleshoot the Bluetooth^® connection between your Beats and your iPhone, iPad, Mac, or other device.

If you're experiencing sound, pairing, or charging issues with your Beats, first make sure the device they’re paired with is up to date, then try resetting them.

You can use Find My on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at iCloud.com/find.

On your Android device, use the Beats app for Android to locate your Beats.

You can use Find My on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at iCloud.com/find.

On your Android device, use the Beats app for Android to locate your Beats.

You can use Find My on your iPhone, iPad, Mac, or Apple Watch to see your Beats last connected location on a map. You can also find your Beats on the web at iCloud.com/find.

On your Android device, use the Beats app for Android to locate your Beats.

Featured Resources

Beats User Guide
Discover useful tips and information to enhance your listening experience.
Beats App for Android
Download the Beats app to unlock additional features.
Set Up Find My
If your Beats are missing, track them down with the Find My app.
Register Your Beats
Get the most out of your Beats with the latest software updates and more.