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Best E-commerce Fraud Protection Software

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

E-commerce fraud protection software helps e-commerce businesses detect high-risk transactions and analyze risk factors to prevent and reduce fraudulent online behavior. Fraud protection software reduces e-commerce businesses’ exposure to fraudulent product orders and payments by applying algorithm-based analysis to assess the potential risk of each transaction. E-commerce businesses are particularly susceptible to fraud attempts when transactions are placed on unsecured websites or mobile devices.

E-commerce fraud protection software analyzes information from many sources before recommending approval or rejection of transactions. The software identifies anomalies and prevents potential chargebacks and lost revenue.

E-commerce fraud protection software integrates with e-commerce platforms, shopping cart software, and web security software.

To qualify for inclusion in the E-commerce Fraud Protection category, a product must:

Provide algorithms to monitor for possible fraudulent or high-risk online activity
Define rules to identify and analyze suspicious e-commerce purchasing behavior
Include workflows to review, approve, or decline high-risk e-commerce transactions
Comply with regulations to prevent online fraud and protect sensitive information
Deliver reports and insights on reviewed transactions, chargebacks, and false declines
Show More
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Featured E-commerce Fraud Protection Software At A Glance

Cyberint, a Check Point Company
Sponsored
Cyberint, a Check Point Company
Leader:
Mastercard Identity Review 360
Mastercard Identity Review 360
Highest Performer:
Token of Trust
Token of Trust
Easiest to Use:
NoFraud
NoFraud
Top Trending:
Sumsub
Sumsub
Show LessShow More
Highest Performer:
Token of Trust
Token of Trust
Easiest to Use:
NoFraud
NoFraud
Top Trending:
Sumsub
Sumsub

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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244 Listings in E-commerce Fraud Protection Available
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    G2 Score
Mastercard Identity Review 360
(60)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

    Users
    • Risk Investigator
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 55% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mastercard Identity Review 360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Accuracy
    9
    Fraud Detection
    9
    Identity Verification
    7
    Detailed Information
    5
    Cons
    Search Functionality
    5
    Inaccuracy
    4
    Information Overload
    3
    Lack of Clarity
    3
    Delayed Updates
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mastercard Identity Review 360 features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.5
    Transaction Scoring
    Average: 8.9
    9.3
    Intelligence Reporting
    Average: 8.9
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mastercard
    Year Founded
    1966
    HQ Location
    Purchase, NY
    Twitter
    @Mastercard
    484,780 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43,548 employees on LinkedIn®
    Ownership
    NYSE - New York Stock Exchange
Product Description
How are these determined?Information
This description is provided by the seller.

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

Users
  • Risk Investigator
Industries
  • Financial Services
  • Retail
Market Segment
  • 55% Mid-Market
  • 30% Enterprise
Mastercard Identity Review 360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Accuracy
9
Fraud Detection
9
Identity Verification
7
Detailed Information
5
Cons
Search Functionality
5
Inaccuracy
4
Information Overload
3
Lack of Clarity
3
Delayed Updates
1
View All Pros and Cons
Mastercard Identity Review 360 features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.5
Transaction Scoring
Average: 8.9
9.3
Intelligence Reporting
Average: 8.9
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
Mastercard
Year Founded
1966
HQ Location
Purchase, NY
Twitter
@Mastercard
484,780 Twitter followers
LinkedIn® Page
www.linkedin.com
43,548 employees on LinkedIn®
Ownership
NYSE - New York Stock Exchange
Signifyd
(341)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

    Users
    • Ecommerce Manager
    • General Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 50% Small-Business
    • 45% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Signifyd is a fraud detection tool that automates the process of blocking suspicious payment details and alerts administrators to approve or block medium score fraud detection activity.
    • Reviewers appreciate Signifyd's ability to improve fraud protection, provide more control for administrators, integrate with various ecommerce platforms, and significantly reduce the occurrence of fraudulent orders.
    • Reviewers noted that the setup and configuration can be complex and time-consuming, the customer support could be more proactive, and there are occasional issues with false positives and inconsistencies in automated flags.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Signifyd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    43
    Fraud Detection
    25
    Fraud Protection
    25
    Efficiency
    24
    Ease of Use
    23
    Cons
    Limited Customization
    7
    Poor Customer Support
    7
    Expensive
    6
    False Alarms
    6
    False Positives
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Signifyd features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.1
    Transaction Scoring
    Average: 8.9
    9.1
    Intelligence Reporting
    Average: 8.9
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Signifyd
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, California
    Twitter
    @signifyd
    1,851 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    499 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

Users
  • Ecommerce Manager
  • General Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 50% Small-Business
  • 45% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Signifyd is a fraud detection tool that automates the process of blocking suspicious payment details and alerts administrators to approve or block medium score fraud detection activity.
  • Reviewers appreciate Signifyd's ability to improve fraud protection, provide more control for administrators, integrate with various ecommerce platforms, and significantly reduce the occurrence of fraudulent orders.
  • Reviewers noted that the setup and configuration can be complex and time-consuming, the customer support could be more proactive, and there are occasional issues with false positives and inconsistencies in automated flags.
Signifyd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
43
Fraud Detection
25
Fraud Protection
25
Efficiency
24
Ease of Use
23
Cons
Limited Customization
7
Poor Customer Support
7
Expensive
6
False Alarms
6
False Positives
6
View All Pros and Cons
Signifyd features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.1
Transaction Scoring
Average: 8.9
9.1
Intelligence Reporting
Average: 8.9
9.1
Quality of Support
Average: 9.2
Seller Details
Seller
Signifyd
Company Website
Year Founded
2011
HQ Location
San Jose, California
Twitter
@signifyd
1,851 Twitter followers
LinkedIn® Page
www.linkedin.com
499 employees on LinkedIn®

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Sift
(542)4.6 out of 5
Optimized for quick response
4th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sift is the AI-powered fraud platform delivering identity trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per

    Users
    • Risk Investigator
    • Fraud Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 57% Mid-Market
    • 28% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SIFT is a tool used in risk investigations to provide insights such as login activities, locations, devices used, and other online behaviors of customers.
    • Reviewers frequently mention that SIFT is user-friendly, integrates seamlessly with other systems, and provides valuable information for decision-making in risk assessments.
    • Reviewers noted that SIFT sometimes produces false positive information, has occasional delays in syncing and updates, and some advanced features have a steep learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    96
    Ease of Use
    91
    Fraud Detection
    60
    Features
    57
    Data Analysis
    56
    Cons
    Inaccuracy
    34
    Complexity
    26
    Not User-Friendly
    23
    False Positives
    20
    False Alarms
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sift features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    8.9
    Transaction Scoring
    Average: 8.9
    8.8
    Intelligence Reporting
    Average: 8.9
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sift's AI-Powered Fraud Decisioning Platform
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GetSift
    9,559 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    330 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sift is the AI-powered fraud platform delivering identity trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per

Users
  • Risk Investigator
  • Fraud Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 57% Mid-Market
  • 28% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SIFT is a tool used in risk investigations to provide insights such as login activities, locations, devices used, and other online behaviors of customers.
  • Reviewers frequently mention that SIFT is user-friendly, integrates seamlessly with other systems, and provides valuable information for decision-making in risk assessments.
  • Reviewers noted that SIFT sometimes produces false positive information, has occasional delays in syncing and updates, and some advanced features have a steep learning curve.
Sift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
96
Ease of Use
91
Fraud Detection
60
Features
57
Data Analysis
56
Cons
Inaccuracy
34
Complexity
26
Not User-Friendly
23
False Positives
20
False Alarms
18
View All Pros and Cons
Sift features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
8.9
Transaction Scoring
Average: 8.9
8.8
Intelligence Reporting
Average: 8.9
8.9
Quality of Support
Average: 9.2
Seller Details
Seller
Sift's AI-Powered Fraud Decisioning Platform
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GetSift
9,559 Twitter followers
LinkedIn® Page
www.linkedin.com
330 employees on LinkedIn®
NoFraud
(215)4.7 out of 5
Optimized for quick response
1st Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NoFraud helps growing ecommerce brands keep more of every dollar earned by maximizing approval rates on quality orders, minimizing risk-related costs, and automating repetitive tasks. Powered by AI, a

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 70% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NoFraud is a fraud detection system that integrates with e-commerce platforms to screen transactions and prevent fraudulent activity.
    • Users like NoFraud's seamless integration, accurate fraud detection, and responsive customer support, which provides peace of mind and saves time on manual fraud checks.
    • Reviewers noted that NoFraud's dashboard could use more customization for reports, and there is a need for greater transparency about the logic behind rejections and more detailed view of the reasons behind each decision.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NoFraud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    45
    Fraud Detection
    29
    Ease of Use
    26
    Fraud Protection
    23
    Efficiency
    22
    Cons
    Lack of Clarity
    11
    False Positives
    8
    Expensive
    7
    Learning Difficulty
    6
    Verification Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NoFraud features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 8.9
    9.1
    Intelligence Reporting
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NoFraud
    Company Website
    Year Founded
    2014
    HQ Location
    New York, US
    Twitter
    @NoFraudOnline
    151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NoFraud helps growing ecommerce brands keep more of every dollar earned by maximizing approval rates on quality orders, minimizing risk-related costs, and automating repetitive tasks. Powered by AI, a

Users
  • CEO
  • Owner
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 70% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NoFraud is a fraud detection system that integrates with e-commerce platforms to screen transactions and prevent fraudulent activity.
  • Users like NoFraud's seamless integration, accurate fraud detection, and responsive customer support, which provides peace of mind and saves time on manual fraud checks.
  • Reviewers noted that NoFraud's dashboard could use more customization for reports, and there is a need for greater transparency about the logic behind rejections and more detailed view of the reasons behind each decision.
NoFraud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
45
Fraud Detection
29
Ease of Use
26
Fraud Protection
23
Efficiency
22
Cons
Lack of Clarity
11
False Positives
8
Expensive
7
Learning Difficulty
6
Verification Issues
6
View All Pros and Cons
NoFraud features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 8.9
9.1
Intelligence Reporting
Average: 8.9
9.5
Quality of Support
Average: 9.2
Seller Details
Seller
NoFraud
Company Website
Year Founded
2014
HQ Location
New York, US
Twitter
@NoFraudOnline
151 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
ClearSale
(203)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClearSale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    2
    Customer Support
    1
    Ease of Setup
    1
    Efficiency
    1
    Features
    1
    Cons
    Poor Customer Support
    2
    Slow Processing
    2
    Delayed Updates
    1
    Email Issues
    1
    Expensive
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClearSale features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 8.9
    8.9
    Intelligence Reporting
    Average: 8.9
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClearSale
    Year Founded
    2001
    HQ Location
    Barueri, São Paulo, Brazil
    Twitter
    @clearsale
    1,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,014 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
ClearSale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
2
Customer Support
1
Ease of Setup
1
Efficiency
1
Features
1
Cons
Poor Customer Support
2
Slow Processing
2
Delayed Updates
1
Email Issues
1
Expensive
1
View All Pros and Cons
ClearSale features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 8.9
8.9
Intelligence Reporting
Average: 8.9
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
ClearSale
Year Founded
2001
HQ Location
Barueri, São Paulo, Brazil
Twitter
@clearsale
1,041 Twitter followers
LinkedIn® Page
www.linkedin.com
2,014 employees on LinkedIn®
SEON. Fraud Fighters
(348)4.7 out of 5
Optimized for quick response
9th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Starting at $699.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SEON is the command center for real-time fraud prevention and AML compliance. We help digital businesses stop fraud, reduce risk, and protect revenue with 900+ real-time, first-party data signals tha

    Users
    • Fraud Analyst
    • Analyst
    Industries
    • Gambling & Casinos
    • Financial Services
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SEON is a fraud prevention tool that provides real-time detection of suspicious activity, customizable scoring systems, and data enrichment features for risk management.
    • Reviewers like the intuitive interface, real-time monitoring, and the ability to create custom rules for fraud prevention, as well as the responsive customer support and comprehensive data retrieval.
    • Reviewers mentioned issues with platform updates causing backwards incompatible changes with APIs, the complexity of initial setup for non-technical users, and the need for more customizable analytics dashboards or native reporting enhancements.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SEON. Fraud Fighters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    22
    Customer Support
    18
    Ease of Use
    16
    Fraud Detection
    14
    Features
    12
    Cons
    Limited Customization
    7
    Complexity
    5
    Data Inaccuracy
    4
    Learning Difficulty
    4
    Fraud Management
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SEON. Fraud Fighters features and usability ratings that predict user satisfaction
    9.0
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    8.9
    Intelligence Reporting
    Average: 8.9
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SEON. Fraud Fighters
    Company Website
    Year Founded
    2017
    HQ Location
    Austin, Texas, United States
    Twitter
    @seon_tech
    1,892 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SEON is the command center for real-time fraud prevention and AML compliance. We help digital businesses stop fraud, reduce risk, and protect revenue with 900+ real-time, first-party data signals tha

Users
  • Fraud Analyst
  • Analyst
Industries
  • Gambling & Casinos
  • Financial Services
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SEON is a fraud prevention tool that provides real-time detection of suspicious activity, customizable scoring systems, and data enrichment features for risk management.
  • Reviewers like the intuitive interface, real-time monitoring, and the ability to create custom rules for fraud prevention, as well as the responsive customer support and comprehensive data retrieval.
  • Reviewers mentioned issues with platform updates causing backwards incompatible changes with APIs, the complexity of initial setup for non-technical users, and the need for more customizable analytics dashboards or native reporting enhancements.
SEON. Fraud Fighters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
22
Customer Support
18
Ease of Use
16
Fraud Detection
14
Features
12
Cons
Limited Customization
7
Complexity
5
Data Inaccuracy
4
Learning Difficulty
4
Fraud Management
3
View All Pros and Cons
SEON. Fraud Fighters features and usability ratings that predict user satisfaction
9.0
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
8.9
Intelligence Reporting
Average: 8.9
9.4
Quality of Support
Average: 9.2
Seller Details
Seller
SEON. Fraud Fighters
Company Website
Year Founded
2017
HQ Location
Austin, Texas, United States
Twitter
@seon_tech
1,892 Twitter followers
LinkedIn® Page
www.linkedin.com
325 employees on LinkedIn®
Chargeflow
(89)4.6 out of 5
6th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

    Users
    • Founder
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 90% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chargeflow is a chargeback management solution that automates the dispute process and provides real-time alerts for potential chargebacks.
    • Users frequently mention the ease of setup, the intuitive dashboard, the high win rate for disputes, and the excellent customer support as key benefits of using Chargeflow.
    • Reviewers noted some issues with the pricing clarity, limited customization options, and the lack of support for multiple subsidiary companies within one main account.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chargeflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    30
    Time Saving
    26
    Ease of Use
    23
    Dispute Resolution
    18
    Efficiency
    18
    Cons
    Expensive
    9
    Payment Issues
    7
    Integration Issues
    5
    Poor Customer Support
    4
    Poor Support
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chargeflow features and usability ratings that predict user satisfaction
    8.5
    ID Analytics
    Average: 8.9
    8.8
    Transaction Scoring
    Average: 8.9
    8.8
    Intelligence Reporting
    Average: 8.9
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chargeflow, Inc.
    Year Founded
    2020
    HQ Location
    Wilmington, US
    Twitter
    @chargeflowhq
    1,586 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

Users
  • Founder
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 90% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chargeflow is a chargeback management solution that automates the dispute process and provides real-time alerts for potential chargebacks.
  • Users frequently mention the ease of setup, the intuitive dashboard, the high win rate for disputes, and the excellent customer support as key benefits of using Chargeflow.
  • Reviewers noted some issues with the pricing clarity, limited customization options, and the lack of support for multiple subsidiary companies within one main account.
Chargeflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
30
Time Saving
26
Ease of Use
23
Dispute Resolution
18
Efficiency
18
Cons
Expensive
9
Payment Issues
7
Integration Issues
5
Poor Customer Support
4
Poor Support
4
View All Pros and Cons
Chargeflow features and usability ratings that predict user satisfaction
8.5
ID Analytics
Average: 8.9
8.8
Transaction Scoring
Average: 8.9
8.8
Intelligence Reporting
Average: 8.9
9.1
Quality of Support
Average: 9.2
Seller Details
Seller
Chargeflow, Inc.
Year Founded
2020
HQ Location
Wilmington, US
Twitter
@chargeflowhq
1,586 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Fingerprint
(117)4.6 out of 5
7th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

    Users
    • CTO
    • Product Manager
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 45% Small-Business
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fingerprint is a tool that aids in recognizing and differentiating users across platforms, primarily used for fraud detection and user identification.
    • Users like the accuracy of Fingerprint in identifying users, its ease of integration, and the responsive customer support team that continuously improves the product based on feedback.
    • Users reported that Fingerprint is expensive, the per API call costs model restricts usage, and it is susceptible to ad-block if a proxy service is not implemented.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fingerprint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Easy Integrations
    27
    Accuracy
    26
    Fraud Prevention
    22
    Efficiency
    18
    Cons
    Expensive
    18
    Inaccuracy
    10
    Inflexible Pricing
    5
    Limited Features
    5
    False Positives
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fingerprint features and usability ratings that predict user satisfaction
    8.8
    ID Analytics
    Average: 8.9
    8.1
    Transaction Scoring
    Average: 8.9
    8.7
    Intelligence Reporting
    Average: 8.9
    9.3
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fingerprint
    Company Website
    Year Founded
    2019
    HQ Location
    Chicago, US
    Twitter
    @FingerprintJS
    602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

Users
  • CTO
  • Product Manager
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 45% Small-Business
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fingerprint is a tool that aids in recognizing and differentiating users across platforms, primarily used for fraud detection and user identification.
  • Users like the accuracy of Fingerprint in identifying users, its ease of integration, and the responsive customer support team that continuously improves the product based on feedback.
  • Users reported that Fingerprint is expensive, the per API call costs model restricts usage, and it is susceptible to ad-block if a proxy service is not implemented.
Fingerprint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Easy Integrations
27
Accuracy
26
Fraud Prevention
22
Efficiency
18
Cons
Expensive
18
Inaccuracy
10
Inflexible Pricing
5
Limited Features
5
False Positives
4
View All Pros and Cons
Fingerprint features and usability ratings that predict user satisfaction
8.8
ID Analytics
Average: 8.9
8.1
Transaction Scoring
Average: 8.9
8.7
Intelligence Reporting
Average: 8.9
9.3
Quality of Support
Average: 9.2
Seller Details
Seller
Fingerprint
Company Website
Year Founded
2019
HQ Location
Chicago, US
Twitter
@FingerprintJS
602 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Riskified
(217)4.5 out of 5
Optimized for quick response
14th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guarant

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 50% Mid-Market
    • 33% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Riskified features and usability ratings that predict user satisfaction
    8.5
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 8.9
    8.5
    Intelligence Reporting
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Riskified
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Riskified
    1,834 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    700 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guarant

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 50% Mid-Market
  • 33% Small-Business
Riskified features and usability ratings that predict user satisfaction
8.5
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 8.9
8.5
Intelligence Reporting
Average: 8.9
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
Riskified
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Riskified
1,834 Twitter followers
LinkedIn® Page
www.linkedin.com
700 employees on LinkedIn®
Kount
(115)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 47% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kount Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Fraud Prevention
    4
    Convenience
    2
    Ease of Use
    2
    Geolocation Search
    2
    Cons
    Lack of Clarity
    2
    App Stability
    1
    Delayed Updates
    1
    Improvement Needed
    1
    Inaccuracy
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kount features and usability ratings that predict user satisfaction
    9.2
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    9.2
    Intelligence Reporting
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kount, an Equifax Company
    Company Website
    Year Founded
    2007
    HQ Location
    Boise, ID
    Twitter
    @KountInc
    2,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 47% Mid-Market
  • 32% Small-Business
Kount Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Fraud Prevention
4
Convenience
2
Ease of Use
2
Geolocation Search
2
Cons
Lack of Clarity
2
App Stability
1
Delayed Updates
1
Improvement Needed
1
Inaccuracy
1
View All Pros and Cons
Kount features and usability ratings that predict user satisfaction
9.2
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
9.2
Intelligence Reporting
Average: 8.9
9.5
Quality of Support
Average: 9.2
Seller Details
Seller
Kount, an Equifax Company
Company Website
Year Founded
2007
HQ Location
Boise, ID
Twitter
@KountInc
2,436 Twitter followers
LinkedIn® Page
www.linkedin.com
204 employees on LinkedIn®
Token of Trust
(50)5.0 out of 5
Optimized for quick response
3rd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen cons

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 72% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Token of Trust Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Compliance
    8
    Compliance Simplification
    8
    Reliability
    8
    Identity Verification
    5
    Cons
    Complex Interface
    2
    Expensive
    2
    Delays in Process
    1
    Improvement Needed
    1
    Inefficient Verification Process
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Token of Trust features and usability ratings that predict user satisfaction
    10.0
    ID Analytics
    Average: 8.9
    10.0
    Transaction Scoring
    Average: 8.9
    10.0
    Intelligence Reporting
    Average: 8.9
    9.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Token of Trust
    Company Website
    Year Founded
    2015
    HQ Location
    Minneapolis, US
    Twitter
    @tokenoftrust
    132 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen cons

Users
No information available
Industries
  • Retail
Market Segment
  • 72% Small-Business
  • 6% Mid-Market
Token of Trust Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Compliance
8
Compliance Simplification
8
Reliability
8
Identity Verification
5
Cons
Complex Interface
2
Expensive
2
Delays in Process
1
Improvement Needed
1
Inefficient Verification Process
1
View All Pros and Cons
Token of Trust features and usability ratings that predict user satisfaction
10.0
ID Analytics
Average: 8.9
10.0
Transaction Scoring
Average: 8.9
10.0
Intelligence Reporting
Average: 8.9
9.9
Quality of Support
Average: 9.2
Seller Details
Seller
Token of Trust
Company Website
Year Founded
2015
HQ Location
Minneapolis, US
Twitter
@tokenoftrust
132 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Entrust IDV, formerly Onfido
(107)4.4 out of 5
Optimized for quick response
11th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems fr

    Users
    • Product Manager
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 64% Mid-Market
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Entrust IDV, formerly Onfido Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Identity Verification
    6
    Fraud Prevention
    5
    Service Quality
    5
    Cons
    Limited Features
    5
    Data Inaccuracy
    3
    Inadequate Reporting
    3
    Limited Options
    3
    Verification Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Entrust IDV, formerly Onfido features and usability ratings that predict user satisfaction
    8.2
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 8.9
    9.2
    Intelligence Reporting
    Average: 8.9
    8.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Entrust, Inc.
    Company Website
    Year Founded
    1969
    HQ Location
    Minneapolis, MN
    Twitter
    @Entrust_Corp
    6,420 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,758 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems fr

Users
  • Product Manager
Industries
  • Financial Services
  • Banking
Market Segment
  • 64% Mid-Market
  • 21% Enterprise
Entrust IDV, formerly Onfido Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Identity Verification
6
Fraud Prevention
5
Service Quality
5
Cons
Limited Features
5
Data Inaccuracy
3
Inadequate Reporting
3
Limited Options
3
Verification Issues
3
View All Pros and Cons
Entrust IDV, formerly Onfido features and usability ratings that predict user satisfaction
8.2
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 8.9
9.2
Intelligence Reporting
Average: 8.9
8.4
Quality of Support
Average: 9.2
Seller Details
Seller
Entrust, Inc.
Company Website
Year Founded
1969
HQ Location
Minneapolis, MN
Twitter
@Entrust_Corp
6,420 Twitter followers
LinkedIn® Page
www.linkedin.com
3,758 employees on LinkedIn®
ComplyCube
(52)5.0 out of 5
Optimized for quick response
5th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ComplyCube is a powerful all-in-one platform, designed to simplify cross-border compliance and build trust at scale. Trusted by Tier 1 financial institutions, rapidly-scaling fintechs, and innovative

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 56% Small-Business
    • 29% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ComplyCube is a platform that automates KYC and AML, streamlining customer onboarding and compliance processes.
    • Reviewers frequently mention the platform's user-friendly interface, efficient AML screening, document verification processes, and the helpful and responsive support team, which have all contributed to a smooth and efficient customer onboarding experience.
    • Users mentioned that ComplyCube sometimes misses details during person research, possibly due to the region where the individuals are found, and they also encountered difficulties when trying to connect the API to their own CRM.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ComplyCube Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Compliance
    16
    Fraud Prevention
    15
    KYC Process
    14
    Customer Support
    13
    Cons
    Poor Customization
    2
    Complexity
    1
    Complex UI Design
    1
    Delays in Process
    1
    Limited Customization
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ComplyCube features and usability ratings that predict user satisfaction
    10.0
    ID Analytics
    Average: 8.9
    10.0
    Transaction Scoring
    Average: 8.9
    10.0
    Intelligence Reporting
    Average: 8.9
    10.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ComplyCube
    Company Website
    HQ Location
    London, England
    Twitter
    @ComplyCube
    3,523 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ComplyCube is a powerful all-in-one platform, designed to simplify cross-border compliance and build trust at scale. Trusted by Tier 1 financial institutions, rapidly-scaling fintechs, and innovative

Users
No information available
Industries
  • Financial Services
Market Segment
  • 56% Small-Business
  • 29% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ComplyCube is a platform that automates KYC and AML, streamlining customer onboarding and compliance processes.
  • Reviewers frequently mention the platform's user-friendly interface, efficient AML screening, document verification processes, and the helpful and responsive support team, which have all contributed to a smooth and efficient customer onboarding experience.
  • Users mentioned that ComplyCube sometimes misses details during person research, possibly due to the region where the individuals are found, and they also encountered difficulties when trying to connect the API to their own CRM.
ComplyCube Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Compliance
16
Fraud Prevention
15
KYC Process
14
Customer Support
13
Cons
Poor Customization
2
Complexity
1
Complex UI Design
1
Delays in Process
1
Limited Customization
1
View All Pros and Cons
ComplyCube features and usability ratings that predict user satisfaction
10.0
ID Analytics
Average: 8.9
10.0
Transaction Scoring
Average: 8.9
10.0
Intelligence Reporting
Average: 8.9
10.0
Quality of Support
Average: 9.2
Seller Details
Seller
ComplyCube
Company Website
HQ Location
London, England
Twitter
@ComplyCube
3,523 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Sumsub
(106)4.6 out of 5
Optimized for quick response
10th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestra

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 55% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sumsub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Features
    8
    User Interface
    8
    Customer Support
    6
    Easy Integrations
    6
    Cons
    Slow Performance
    4
    Verification Issues
    4
    False Positives
    2
    Insufficient Data
    2
    Insufficient Information
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sumsub features and usability ratings that predict user satisfaction
    9.5
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 8.9
    9.5
    Intelligence Reporting
    Average: 8.9
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sumsub
    Company Website
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @Sumsubcom
    6,608 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    890 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Travel Rule, Transaction Monitoring and Fraud Prevention solutions, you can orchestra

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 55% Small-Business
  • 35% Mid-Market
Sumsub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Features
8
User Interface
8
Customer Support
6
Easy Integrations
6
Cons
Slow Performance
4
Verification Issues
4
False Positives
2
Insufficient Data
2
Insufficient Information
2
View All Pros and Cons
Sumsub features and usability ratings that predict user satisfaction
9.5
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 8.9
9.5
Intelligence Reporting
Average: 8.9
8.9
Quality of Support
Average: 9.2
Seller Details
Seller
Sumsub
Company Website
Year Founded
2015
HQ Location
London
Twitter
@Sumsubcom
6,608 Twitter followers
LinkedIn® Page
www.linkedin.com
890 employees on LinkedIn®
Forter
(27)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Digital commerce is built on trust. Without trust, businesses are leaving millions of dollars on the table. At Forter, we know that building trust (and your bottom line) means more than just blocking

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 41% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forter features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    8.5
    Intelligence Reporting
    Average: 8.9
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
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    • Seller Details
    Seller
    Forter
    Year Founded
    2013
    HQ Location
    New York, New York
    Twitter
    @ForterGlobal
    1,273 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    755 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Digital commerce is built on trust. Without trust, businesses are leaving millions of dollars on the table. At Forter, we know that building trust (and your bottom line) means more than just blocking

Users
No information available
Industries
  • Retail
Market Segment
  • 41% Mid-Market
  • 37% Small-Business
Forter features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
8.5
Intelligence Reporting
Average: 8.9
9.4
Quality of Support
Average: 9.2
Seller Details
Seller
Forter
Year Founded
2013
HQ Location
New York, New York
Twitter
@ForterGlobal
1,273 Twitter followers
LinkedIn® Page
www.linkedin.com
755 employees on LinkedIn®
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244 Listings in E-commerce Fraud Protection Available
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E-commerce Fraud Protection Topics

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Learn More About E-commerce Fraud Protection Software

What is Fraud Protection Software?

Fraud protection software is used to prevent e-commerce fraud. In general, e-commerce fraud is the unauthorized use of any information that results in an electronic business transaction. Online transactions have now become increasingly common, with more and more scammers coming to e-commerce sites to complete fraudulent purchases. This includes using someone else's personal information such as credit card and debit card numbers to make purchases. Scammers can obtain other people’s personal information in a variety of ways that including phishing for login credentials, data hacks, or other security breaches. If a person notices that a fraudulent purchase occurred with their personal financial information and that they were charged, they generally look to get a refund. E-commerce sites are liable for all refunds in online transactions. This leads to major losses for e-commerce businesses as they continually refund customers for purchases they did not even make. Additionally, it is important for e-commerce sites to prevent fraudulent transactions to ensure a smooth shopping experience for customers and to increase the overall security and reputation of their website.

Using fraud protection software, e-commerce businesses are able to reduce the risk of these fraudulent transactions and help prevent financial losses as well as damage to their credibility. When users deploy fraud protection software, each transaction is reviewed by the software vendor with the goal to evaluate if the transactions are legitimate. Fraud protection software is either delivered as an on-premise platform or as a cloud-based software as a service (SaaS) product that runs security clearances over the web.

Key Benefits of Fraud Protection Software

  • Improve the customer’s shopping experience by ensuring the security of their personal financial information
  • Prevent financial losses by not having to refund customers due to fraudulent transactions
  • Save time by avoiding the need to authorize that transactions were fraudulent

Why Use Fraud Protection Software?

At its core, fraud protection software is a tool used to enhance the credibility and security of an online marketplace. For companies that run online marketplaces, it’s paramount that customers receive a high level of security to feel safe while they are making online purchases. Frequent instances of fraudulent charges not only costs the business money, but it can also ruin their brand and reputation. This has the potential to drive customers away and hurt a business’s revenue in the long run. Fraud protection software helps prevent scammers from making fraudulent purchases through countless security features. A secure online marketplace ensures a smooth experience for both online marketplace owners as well as online shoppers.

Refunded chargebacks — When a fraudulent purchase is made and the customer expects a refund, the process is known as a chargeback. Users must remember that in fraudulent online transactions where a physical card is not present, the vendor is 100% responsible for refunding the customer. Since there are countless transactions per day, chargebacks occasionally occur and cost e-commerce businesses a good deal of money. However with fraud protection software, not only does the user reduce the risk of fraudulent purchases, but even when one is made, most fraud protection software vendors reimburse the business in full, including additional costs such as shipping and fees.

Increase customer loyalty — Customers want to know that their personal financial information is secure every time they are making an online purchase. If the online business is dealing with numerous fraud review issues, it may damage the brand reputation and steer customers away.

Comply with global standards — Payment Services Directive 2 (PSD2 )is a new European regulation for electronic payment services. It was introduced to make online payments more secure in Europe. Fraud protection software automatically complies with PSD2 regulatory thresholds so e-commerce businesses do not have to spend time manually shifting their processes to meet these security standards.

Who Uses Fraud Protection Software?

E-commerce websites — Fraud protection software is mainly used by e-commerce vendors. Fraud protection software is used across a variety of industries that establish online marketplaces, from electronics and cosmetics to clothing and retail. Through established security protocols, fraud protection software makes sure that online marketplaces are secure for both buyers and online marketplace owners.

Travel industry — Fraud occurs semi-frequently in the travel industry and has cost airlines countless dollars in the past few years. Scammers either book travel with fake or stolen credit cards, or demand ticket cancellations to acquire flight credits. Fraud protection software protects travel and airline websites through transaction monitoring and user profiling.

Kinds of Fraud Protection Software

Software as a service (SaaS) fraud protection — The most common way that fraud protection software is sold is in a SaaS format. In this model, a customer signs up for a fraud protection service and agrees to pay a monthly fee, usually based on the number of transactions taking place each month. Once the customer pays for this service, the software vendor generally runs the software in the background on the online marketplace and checks each purchase that is made. The software is invisible to the customer. This allows businesses to scale their fraud protection services, depending on the number of monthly transactions. On the flip side, SaaS offerings require a monthly fee which is a recurring cost for small businesses.

On-premise fraud protection — On-premise fraud protection software is an offering in which users install the software onto their own hardware and manage the fraud protection software themselves. Security support employees then run the fraud protection software by installing and monitoring it to ensure that each purchase is being reviewed for signs of fraudulent activity. On-premise software is usually a one-time purchase and allows users to essentially own the software rather than pay a recurring monthly fee. On the flip side, users who purchase on-premise fraud protection software must manage the software themselves and troubleshoot any issues on their own.

Fraud Protection Software Features

Geolocation — Geolocation features allow fraud protection software to detect the location of the purchase. If a purchase appears to be coming from a different geographical region than where the purchaser is usually present, fraud protection software triggers extra security measures to ensure the purchase is valid.

Device recognition — Fraud protection software is able to detect if a purchase is being made from a device that is not normally used. If a user generally logs in on their desktop but is now making a purchase from a random phone, then fraud protection software runs through additional security measures to ensure the purchase is legitimate.

Proxy piercing — Scammers occasionally trick websites into thinking that they are in a different geographical location by using a proxy to disguise their IP address. Proxy piercing features allow for the accurate detection of the user’s true location and pinpoint if it is a fraudulent purchase.

Address verification — Address verification features allow fraud protection software users to detect if a billing address is different than the usual shipping address that is used. This is generally another red flag since this may indicate that a fraudulent charge is occurring.

Machine learning — Machine learning features allow fraud protection software to continually gather insights on red flags that indicate a purchase is likely to be fraudulent. As the software gathers more and more data, the more accurate it is in determining if a purchase is fraudulent.

Blacklists — Blacklists allow fraud prevention software to aggregate data from a list of fraudulent users and put those users on a blacklist. Fraud protection software generally gathers this data from a cross-merchant blacklist, which allows them to update these lists in real time and detect fraudulent purchases at a higher rate.

Other features of e-commerce fraud protection software: Bot Mitigation, ID Analytics, Intelligence Reporting, and Real-Time Reporting.