Help Authoring Tools (HAT) Resources
Articles, Discussions, and Reports to expand your knowledge on Help Authoring Tools (HAT)
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Help Authoring Tools (HAT) Articles
Helping Hand: How Help Authoring Tools Aid Technical Writers
At a glance, a technical writer’s responsibilities might seem fairly straightforward. An average person may imagine a writer sitting in a room and writing about technology. However, there is much more to technical writing than just, well, writing about technology.
by Michael Pigott
Help Authoring Tools (HAT) Discussions
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Question on: Document360
Is there any restriction limit for team members?Any limit in applying restrictions to who can access or add authenticated team members to contribute to a particular project?
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Document360 comes with a complete custom security mechanism. You can define roles and rules what the user can and cannot perform in a project. For example: If you do not want the editors to make SEO changes on the article (rather, you want your SEO person to do it), you can define a custom permission set and use it.
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Question on: ClickHelp
TranslationDoes ClickHelp facilitate the process of translation?
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Of course, Translator Dashboard has a wide variety of filters to sort out topics and projects; all units and topics have the indicators of readiness (they also show that a unit or a topic need corrections); translation editor checks the length of translated text, which is convenient when you need to stick to the length of the base text.
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Question on: ClickHelp
Content MigrationCan I migrate content to ClickHelp?
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Yes, it’s not difficult. ClickHelp has content import functionality. What you need to do is to figure out what topics you need to migrate. Here are the formats that ClickHelp supports: CHM, HTML/XHTML/Web Help zipped, MS Word, RTF, ODT.
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Help Authoring Tools (HAT) Reports
Grid® Report for Help Authoring Tool (HAT)
Fall 2025
G2 Report: Grid® Report
Mid-Market Grid® Report for Help Authoring Tool (HAT)
Fall 2025
G2 Report: Grid® Report
Small-Business Grid® Report for Help Authoring Tool (HAT)
Fall 2025
G2 Report: Grid® Report
Momentum Grid® Report for Help Authoring Tool (HAT)
Fall 2025
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Help Authoring Tool (HAT)
Summer 2025
G2 Report: Grid® Report
Momentum Grid® Report for Help Authoring Tool (HAT)
Summer 2025
G2 Report: Momentum Grid® Report
Mid-Market Grid® Report for Help Authoring Tool (HAT)
Summer 2025
G2 Report: Grid® Report
Grid® Report for Help Authoring Tool (HAT)
Summer 2025
G2 Report: Grid® Report
Grid® Report for Help Authoring Tool (HAT)
Spring 2025
G2 Report: Grid® Report
Mid-Market Grid® Report for Help Authoring Tool (HAT)
Spring 2025
G2 Report: Grid® Report