Best Other Customer Service Software
The other customer service category encompasses products that deliver relevant functionality but do not align precisely with G2’s defined subcategories. This includes solutions with specialized, emerging, or cross-functional capabilities. These products are designed to enhance various aspects of customer service, from communication management and call handling to service delivery and customer interaction. They often integrate with existing systems to streamline operations, improve customer satisfaction, and provide valuable insights through advanced reporting and analytics. Key features may include CRM integration, automated scheduling, virtual queue management, and seamless communication tools that facilitate efficient customer interactions and operational efficiency.
To qualify for inclusion in the Other Customer Service category, a product must:
Best Other Customer Service Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functi
- Owner
- CEO
- Real Estate
- Marketing and Advertising
- 92% Small-Business
- 7% Mid-Market
1,513 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Avaya IP Office Platform is a cost-effective telephony system that supports a mobile, distributed workforce with voice and video on virtually any device.
- 64% Mid-Market
- 27% Enterprise
37,201 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with th
- Hospital & Health Care
- Government Administration
- 57% Enterprise
- 39% Mid-Market
174 Twitter followers
- Overview
- User Satisfaction
- Seller Details
One Talk Business Phone Solutions keep you in touch with your customers and employees when youre in the office or on the road.
- 60% Small-Business
- 30% Mid-Market
7 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Verizons Voice Call Back (VCB) is a network based queue-management solution that allows callers to receive a call back holding their same place in line, or at a convenient time rather than wait on hol
- 57% Small-Business
- 29% Enterprise
7 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Dialer360 is call center software which provides inbound, outbound and blended services on high voltage and low cost for call centers.
- 67% Mid-Market
- 27% Small-Business
194 Twitter followers
- Overview
- User Satisfaction
- Seller Details
YouMail, Inc. provides imaginative, intelligent, cloud-based telecommunication services. These include its app-based free service to block robocalls, and its premium call management services for peopl
- 79% Small-Business
- 16% Enterprise
5,331 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Smart IVR is a carrier-grade cloud-IVR platform that gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This pow
- 60% Mid-Market
- 20% Enterprise
9,548 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Headway for Business is the #1 downloaded corporate program that provides corporate bite-sized learning. Much research has shown that a person's focus span is getting shorter. So new challenges in
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Uplight is a cloud software company designed to help utilities transform their customer experience and operations.
- 56% Small-Business
- 33% Mid-Market
2,288 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Butterflye is a changelog tool that empowers companies to seamlessly share updates, collect user feedback, and drive product improvement
- 83% Small-Business
- 17% Enterprise
10 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Customer Reward Management extension for Magento 2 by CedCommerce facilitates the customer to earn reward points after registration and successful order completion.
- 67% Mid-Market
- 33% Enterprise
2,435 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Plaxonic offers call center services to companies operating in all industries.
- 50% Small-Business
- 33% Enterprise
1,282 Twitter followers
- Overview
- User Satisfaction
- Seller Details
It's our mission to empower business owners with an affordable, reliable, and flexible virtual phone system. With robust features, eVoice can assist users professionally answer and route incoming busi
- 67% Small-Business
- 33% Mid-Market
1,399 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Sturdy is the first business intelligence solution to identify risks and opportunities in your customer base that impact revenue. It captures, in real-time, all of the conversations across your siloed
- 100% Mid-Market