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Best Loan Servicing Software

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Loan servicing software automates and manages the loan lifecycle, from origination to reporting. Many lenders opt to service their own loans, as this allows for increased profits and greater control over regulatory compliance. Loan servicing software minimizes error and effort when tracking and reconciling loans. These solutions control service loans internally, helping to improve regulatory compliance and manage customer service operations.

Loan servicing software is designed to help lenders increase revenue, simplify portfolio management, improve customer satisfaction, and reduce operating expenses. Because loan servicing software improves workflow efficiency, it should integrate with existing CRM tools. Loan servicing software typically contains loan origination software functionality or integrates with loan origination solutions to provide comprehensive full-cycle loan management.

To qualify for inclusion in the Loan Servicing category, a product must:

Manage credit decisioning, payment processing and collections, and reporting
Collect, track, import, and export loan related data
Manage multiple borrower accounts
Include flexibility to work with any kind of loan, lender, business process, and interest method
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Featured Loan Servicing Software At A Glance

TaskSuite
Sponsored
TaskSuite
Leader:
Mortgage Automator
Mortgage Automator
Highest Performer:
Lendr
Lendr
Easiest to Use:
Mortgage Automator
Mortgage Automator
Top Trending:
The Mortgage Office Loan Servicing
The Mortgage Office Loan Servicing
Show LessShow More
Highest Performer:
Lendr
Lendr
Easiest to Use:
Mortgage Automator
Mortgage Automator
Top Trending:
The Mortgage Office Loan Servicing
The Mortgage Office Loan Servicing

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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163 Listings in Loan Servicing Available
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    G2 Score
Mortgage Automator
(72)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mortgage Automator is a purpose-built loan origination and servicing platform designed for private and hard money lenders in North America. It streamlines the entire loan lifecycle, from initial appli

    Users
    No information available
    Industries
    • Financial Services
    • Real Estate
    Market Segment
    • 96% Small-Business
    • 4% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mortgage Automator Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    30
    Ease of Use
    29
    Quick Response
    17
    User-Friendly
    14
    Loan Management
    13
    Cons
    Poor Performance
    4
    Loan Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mortgage Automator features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mortgage Automator
    Company Website
    Year Founded
    2017
    HQ Location
    Toronto, Canada
    Twitter
    @AutomatorGroup
    87 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mortgage Automator is a purpose-built loan origination and servicing platform designed for private and hard money lenders in North America. It streamlines the entire loan lifecycle, from initial appli

Users
No information available
Industries
  • Financial Services
  • Real Estate
Market Segment
  • 96% Small-Business
  • 4% Mid-Market
Mortgage Automator Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
30
Ease of Use
29
Quick Response
17
User-Friendly
14
Loan Management
13
Cons
Poor Performance
4
Loan Issues
3
View All Pros and Cons
Mortgage Automator features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.8
9.7
Quality of Support
Average: 8.8
Seller Details
Seller
Mortgage Automator
Company Website
Year Founded
2017
HQ Location
Toronto, Canada
Twitter
@AutomatorGroup
87 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
The Mortgage Office Loan Servicing
(49)4.9 out of 5
Optimized for quick response
4th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Mortgage Office is a comprehensive loan management platform designed to assist lenders in managing their lending operations efficiently. With over 45 years of industry experience, this solution ca

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 82% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • The Mortgage Office Loan Servicing is a software that helps manage loans, track payments, and provide reporting tools for lending status.
    • Reviewers frequently mention the software's user-friendly interface, efficient features, robust reporting, and exceptional customer support that resolves issues swiftly and provides comprehensive training.
    • Users experienced challenges with the initial setup of the desktop version, lack of visibility with borrowers that have multiple loans, and a desire for more customization options for forms and reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • The Mortgage Office Loan Servicing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Customer Support
    14
    Quick Response
    9
    Loan Management
    8
    User-Friendly
    8
    Cons
    Poor Performance
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • The Mortgage Office Loan Servicing features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    The Mortgage Office
    Company Website
    Year Founded
    1978
    HQ Location
    Huntington Beach, CA
    Twitter
    @TMOsoftware
    2,992 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Mortgage Office is a comprehensive loan management platform designed to assist lenders in managing their lending operations efficiently. With over 45 years of industry experience, this solution ca

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 82% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • The Mortgage Office Loan Servicing is a software that helps manage loans, track payments, and provide reporting tools for lending status.
  • Reviewers frequently mention the software's user-friendly interface, efficient features, robust reporting, and exceptional customer support that resolves issues swiftly and provides comprehensive training.
  • Users experienced challenges with the initial setup of the desktop version, lack of visibility with borrowers that have multiple loans, and a desire for more customization options for forms and reports.
The Mortgage Office Loan Servicing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Customer Support
14
Quick Response
9
Loan Management
8
User-Friendly
8
Cons
Poor Performance
2
View All Pros and Cons
The Mortgage Office Loan Servicing features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.8
Seller Details
Seller
The Mortgage Office
Company Website
Year Founded
1978
HQ Location
Huntington Beach, CA
Twitter
@TMOsoftware
2,992 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®

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Sageworks Lending
(66)4.7 out of 5
5th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reduce loan origination costs and lending inefficiencies with Sageworks Lending and Credit software. Borrowers are looking for a quick turnaround on their loan applications and loan officers want l

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 59% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sageworks Lending is a loan origination software that streamlines the loan process from customer profile creation to underwriting, approval, and closing.
    • Reviewers appreciate the software's ability to integrate the entire loan process into one workflow, including all lines of business involved in the loan origination process, and its flexibility to integrate with third-party vendors, saving time and increasing efficiency.
    • Users reported issues with the credit analysis and collateral in Sageworks, stating that the spreading capabilities could use improvement and the lack of customization at times poses issues, as what works for one financial institution may not work for others.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sageworks Lending Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    5
    Loan Management
    5
    Client Management
    3
    Many Features
    3
    Cons
    Loan Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sageworks Lending features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Abrigo
    Year Founded
    2000
    HQ Location
    Austin, TX
    Twitter
    @weareabrigo
    2,640 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    888 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reduce loan origination costs and lending inefficiencies with Sageworks Lending and Credit software. Borrowers are looking for a quick turnaround on their loan applications and loan officers want l

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 59% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sageworks Lending is a loan origination software that streamlines the loan process from customer profile creation to underwriting, approval, and closing.
  • Reviewers appreciate the software's ability to integrate the entire loan process into one workflow, including all lines of business involved in the loan origination process, and its flexibility to integrate with third-party vendors, saving time and increasing efficiency.
  • Users reported issues with the credit analysis and collateral in Sageworks, stating that the spreading capabilities could use improvement and the lack of customization at times poses issues, as what works for one financial institution may not work for others.
Sageworks Lending Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
5
Loan Management
5
Client Management
3
Many Features
3
Cons
Loan Issues
1
View All Pros and Cons
Sageworks Lending features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.8
Seller Details
Seller
Abrigo
Year Founded
2000
HQ Location
Austin, TX
Twitter
@weareabrigo
2,640 Twitter followers
LinkedIn® Page
www.linkedin.com
888 employees on LinkedIn®
CloudBankin
(127)5.0 out of 5
2nd Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CloudBankin is a complete end-to-end digital lending stack and happily offers services to financial institutions such as Banks, NBFCs, and Fintechs. Our suite comprises Digital Onboarding, Digital Ban

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CloudBankin features and usability ratings that predict user satisfaction
    9.9
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CloudBankin (Formerly known as Habile Technologies)
    Year Founded
    2008
    HQ Location
    Chennai, Tamil Nadu
    LinkedIn® Page
    www.linkedin.com
    76 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CloudBankin is a complete end-to-end digital lending stack and happily offers services to financial institutions such as Banks, NBFCs, and Fintechs. Our suite comprises Digital Onboarding, Digital Ban

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
CloudBankin features and usability ratings that predict user satisfaction
9.9
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
CloudBankin (Formerly known as Habile Technologies)
Year Founded
2008
HQ Location
Chennai, Tamil Nadu
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Upstart
(18)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upstart is a platform that leverage artificial intelligence and machine learning to price credit and automate the borrowing process.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Upstart features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Upstart
    Year Founded
    2012
    HQ Location
    San Mateo, CA
    Twitter
    @Upstart
    19,135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,711 employees on LinkedIn®
    Ownership
    NASDAQ: UPST
Product Description
How are these determined?Information
This description is provided by the seller.

Upstart is a platform that leverage artificial intelligence and machine learning to price credit and automate the borrowing process.

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Upstart features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.8
Seller Details
Seller
Upstart
Year Founded
2012
HQ Location
San Mateo, CA
Twitter
@Upstart
19,135 Twitter followers
LinkedIn® Page
www.linkedin.com
1,711 employees on LinkedIn®
Ownership
NASDAQ: UPST
Lendr
(21)5.0 out of 5
3rd Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ​Lendr is an all-in-one loan origination and servicing platform tailored for hard money and private money lenders. Designed to streamline and scale lending operations, Lendr offers a suite of robust f

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 100% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lendr is a lending software that aims to simplify the loan process by providing adjustable fields, working in conjunction with banks to manage payments, and offering various features to enhance efficiency and productivity.
    • Reviewers frequently mention the user-friendly nature of Lendr, its ability to streamline the loan process, and the exceptional customer service provided by the team, including quick responses and assistance during implementation.
    • Users reported some difficulties during the initial setup due to the need for careful attention to detail and data input, and some mentioned that certain features, such as work tracking construction draws, were not yet available but were expected to be introduced soon.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lendr Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    8
    User-Friendly
    6
    Quick Response
    5
    Loan Management
    4
    Cons
    High Cost
    1
    Poor Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lendr features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lendr
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

​Lendr is an all-in-one loan origination and servicing platform tailored for hard money and private money lenders. Designed to streamline and scale lending operations, Lendr offers a suite of robust f

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 100% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lendr is a lending software that aims to simplify the loan process by providing adjustable fields, working in conjunction with banks to manage payments, and offering various features to enhance efficiency and productivity.
  • Reviewers frequently mention the user-friendly nature of Lendr, its ability to streamline the loan process, and the exceptional customer service provided by the team, including quick responses and assistance during implementation.
  • Users reported some difficulties during the initial setup due to the need for careful attention to detail and data input, and some mentioned that certain features, such as work tracking construction draws, were not yet available but were expected to be introduced soon.
Lendr Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
8
User-Friendly
6
Quick Response
5
Loan Management
4
Cons
High Cost
1
Poor Performance
1
View All Pros and Cons
Lendr features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
Lendr
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
LoanPro
(38)4.3 out of 5
Optimized for quick response
8th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoanPro is a modern credit and lending platform used by more than 600 financial organizations to build, launch, and manage a wide variety of lending programs. The platform is built on cloud-native inf

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LoanPro is a software platform designed for managing and customizing lending products and servicing experiences.
    • Reviewers appreciate the platform's flexibility, user-friendliness, and the ability to customize experiences for agents and users, as well as the ability to quickly locate client information and handle complicated loan situations.
    • Users reported issues with the software's user interface, which is sometimes slow and not seamless in terms of functionality and integrations, and difficulties with the email content editing tool and certain APIs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LoanPro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Loan Management
    3
    Simple Navigation
    3
    Client Management
    2
    User-Friendly
    2
    Cons
    Poor Performance
    3
    Loan Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LoanPro features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.8
    7.8
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LoanPro
    Company Website
    Year Founded
    2014
    HQ Location
    Farmington
    Twitter
    @loanpro365
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LoanPro is a modern credit and lending platform used by more than 600 financial organizations to build, launch, and manage a wide variety of lending programs. The platform is built on cloud-native inf

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LoanPro is a software platform designed for managing and customizing lending products and servicing experiences.
  • Reviewers appreciate the platform's flexibility, user-friendliness, and the ability to customize experiences for agents and users, as well as the ability to quickly locate client information and handle complicated loan situations.
  • Users reported issues with the software's user interface, which is sometimes slow and not seamless in terms of functionality and integrations, and difficulties with the email content editing tool and certain APIs.
LoanPro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Loan Management
3
Simple Navigation
3
Client Management
2
User-Friendly
2
Cons
Poor Performance
3
Loan Issues
1
View All Pros and Cons
LoanPro features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.8
7.8
Quality of Support
Average: 8.8
Seller Details
Seller
LoanPro
Company Website
Year Founded
2014
HQ Location
Farmington
Twitter
@loanpro365
15 Twitter followers
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
TurnKey Lender
(19)4.7 out of 5
6th Easiest To Use in Loan Servicing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TurnKey Lender is a global ULM (Unified Lending Management) leader. The company designs and develops intelligent award-winning software products that automate the entire lending process. The solution'

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 79% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TurnKey Lender Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Customization
    1
    Efficient Process
    1
    Quick Response
    1
    Simple Process
    1
    Cons
    Poor Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TurnKey Lender features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Turnkey Lender
    Year Founded
    2014
    HQ Location
    Austin, TX
    Twitter
    @TurnkeyLender
    1,393 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    123 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TurnKey Lender is a global ULM (Unified Lending Management) leader. The company designs and develops intelligent award-winning software products that automate the entire lending process. The solution'

Users
No information available
Industries
  • Financial Services
Market Segment
  • 79% Small-Business
  • 11% Mid-Market
TurnKey Lender Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Customization
1
Efficient Process
1
Quick Response
1
Simple Process
1
Cons
Poor Performance
1
View All Pros and Cons
TurnKey Lender features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.8
Seller Details
Seller
Turnkey Lender
Year Founded
2014
HQ Location
Austin, TX
Twitter
@TurnkeyLender
1,393 Twitter followers
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®
HES LoanBox
(13)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HES LoanBox is an all-in-one loan origination and management platform designed for banks, alternative lenders, and fintech companies looking to streamline their lending operations. Built with flexibil

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 38% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HES LoanBox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Security
    2
    Best Solution
    1
    Communication Efficiency
    1
    Compliance
    1
    Easy Access
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HES LoanBox features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HES FinTech
    Year Founded
    2012
    HQ Location
    Vilnius, LT
    Twitter
    @hesfintech
    312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HES LoanBox is an all-in-one loan origination and management platform designed for banks, alternative lenders, and fintech companies looking to streamline their lending operations. Built with flexibil

Users
No information available
Industries
  • Financial Services
Market Segment
  • 38% Mid-Market
  • 38% Small-Business
HES LoanBox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Security
2
Best Solution
1
Communication Efficiency
1
Compliance
1
Easy Access
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
HES LoanBox features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
9.7
Quality of Support
Average: 8.8
Seller Details
Seller
HES FinTech
Year Founded
2012
HQ Location
Vilnius, LT
Twitter
@hesfintech
312 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
FIS Commercial Lending Suite
(11)3.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With FIS Commercial Lending Suite, you can choose from a complete solution for the entire commercial loan process with built-in workflow and analytics or specific modules based on your individual need

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 36% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FIS Commercial Lending Suite features and usability ratings that predict user satisfaction
    6.0
    Ease of Use
    Average: 8.8
    6.7
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    FIS Global
    Year Founded
    1968
    HQ Location
    Jacksonville, FL
    Twitter
    @FISGlobal
    26,878 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45,590 employees on LinkedIn®
    Ownership
    FIS
Product Description
How are these determined?Information
This description is provided by the seller.

With FIS Commercial Lending Suite, you can choose from a complete solution for the entire commercial loan process with built-in workflow and analytics or specific modules based on your individual need

Users
No information available
Industries
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 36% Enterprise
FIS Commercial Lending Suite features and usability ratings that predict user satisfaction
6.0
Ease of Use
Average: 8.8
6.7
Quality of Support
Average: 8.8
Seller Details
Seller
FIS Global
Year Founded
1968
HQ Location
Jacksonville, FL
Twitter
@FISGlobal
26,878 Twitter followers
LinkedIn® Page
www.linkedin.com
45,590 employees on LinkedIn®
Ownership
FIS
Finflux
(106)4.6 out of 5
7th Easiest To Use in Loan Servicing software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Finflux is SaaS based lending platform that offers all-in-one solutions for needs of loan origination, loan management, financial accounting, marketplace integration, app based lending, alternative da

    Users
    No information available
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 50% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Finflux Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Client Management
    1
    Efficient Process
    1
    Reporting Features
    1
    Robust Options
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Finflux features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    8.6
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    M2P Solutions Limited
    Year Founded
    2014
    HQ Location
    Chennai, IN
    Twitter
    @m2pfintech
    1,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,184 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Finflux is SaaS based lending platform that offers all-in-one solutions for needs of loan origination, loan management, financial accounting, marketplace integration, app based lending, alternative da

Users
No information available
Industries
  • Financial Services
  • Banking
Market Segment
  • 50% Mid-Market
  • 37% Enterprise
Finflux Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Client Management
1
Efficient Process
1
Reporting Features
1
Robust Options
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Finflux features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
8.6
Quality of Support
Average: 8.8
Seller Details
Seller
M2P Solutions Limited
Year Founded
2014
HQ Location
Chennai, IN
Twitter
@m2pfintech
1,419 Twitter followers
LinkedIn® Page
www.linkedin.com
1,184 employees on LinkedIn®
Sofi
(15)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SoFi is a values-driven company on a mission to help our members get their money right. Creates modern financial products and services that help people borrow, save, spend, invest, and protect their m

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 87% Small-Business
    • 7% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sofi features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Social Finance
    Year Founded
    2011
    HQ Location
    Boston, MA
    Twitter
    @SoFi
    163,593 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    164 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SoFi is a values-driven company on a mission to help our members get their money right. Creates modern financial products and services that help people borrow, save, spend, invest, and protect their m

Users
No information available
Industries
No information available
Market Segment
  • 87% Small-Business
  • 7% Enterprise
Sofi features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.8
Seller Details
Seller
Social Finance
Year Founded
2011
HQ Location
Boston, MA
Twitter
@SoFi
163,593 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®
inGain SaaS Loan Management System
(13)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at €500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    inGain (formerly known as FIS.solutions) is a no-code SaaS loan management system that empowers lenders, fintechs and businesses in non-finance industries to launch and scale lending and financial pro

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 77% Mid-Market
    • 23% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • inGain SaaS Loan Management System features and usability ratings that predict user satisfaction
    10.0
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    inGain Technologies
    Year Founded
    2011
    HQ Location
    Riga, LV
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

inGain (formerly known as FIS.solutions) is a no-code SaaS loan management system that empowers lenders, fintechs and businesses in non-finance industries to launch and scale lending and financial pro

Users
No information available
Industries
  • Financial Services
Market Segment
  • 77% Mid-Market
  • 23% Small-Business
inGain SaaS Loan Management System features and usability ratings that predict user satisfaction
10.0
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 8.8
Seller Details
Seller
inGain Technologies
Year Founded
2011
HQ Location
Riga, LV
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Calyx PointCentral
(13)3.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practi

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 85% Small-Business
    • 15% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Calyx PointCentral features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.8
    7.2
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Path Software
    Year Founded
    2007
    HQ Location
    San Jose, CA
    Twitter
    @CalyxSoftware
    2,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Calyx PointCentral is a mortgage platform that offers potent administrative control in a single centralized database providing data integrity and reporting features to help manage your business practi

Users
No information available
Industries
  • Financial Services
Market Segment
  • 85% Small-Business
  • 15% Mid-Market
Calyx PointCentral features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.8
7.2
Quality of Support
Average: 8.8
Seller Details
Seller
Path Software
Year Founded
2007
HQ Location
San Jose, CA
Twitter
@CalyxSoftware
2,865 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
NetLoan by Netgain
(10)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NetLoan is a loan management software solution that supports organizations in managing the entire loan lifecycle from origination to payoff. It centralizes key processes within NetSuite, allowing user

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 90% Mid-Market
    • 10% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NetLoan by Netgain Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reporting Features
    4
    Simple Navigation
    4
    Ease of Use
    3
    Intuitive Design
    2
    Loan Management
    2
    Cons
    Loan Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NetLoan by Netgain features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Netgain Solutions
    Year Founded
    2018
    HQ Location
    Englewood, Colorado, United States
    Twitter
    @netgainsolution
    22 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NetLoan is a loan management software solution that supports organizations in managing the entire loan lifecycle from origination to payoff. It centralizes key processes within NetSuite, allowing user

Users
No information available
Industries
No information available
Market Segment
  • 90% Mid-Market
  • 10% Small-Business
NetLoan by Netgain Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reporting Features
4
Simple Navigation
4
Ease of Use
3
Intuitive Design
2
Loan Management
2
Cons
Loan Issues
1
View All Pros and Cons
NetLoan by Netgain features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 8.8
Seller Details
Seller
Netgain Solutions
Year Founded
2018
HQ Location
Englewood, Colorado, United States
Twitter
@netgainsolution
22 Twitter followers
LinkedIn® Page
www.linkedin.com
133 employees on LinkedIn®
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Loan Servicing Topics

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Learn More About Loan Servicing Software

What is Loan Servicing Software?

Loan servicing software is vital to lenders’ operations. This software is typically used in conjunction with loan origination software, but also offered as a stand-alone piece of software. Loan servicing software handles all loan activity after funds are distributed to the borrower. Loan servicing software automates loan servicing activities, including notifying borrowers of payments due, collecting payments, and dealing with any customer information updates.

Key Benefits of Loan Servicing Software

  • Improve customer satisfaction and experience
  • Enhance lenders’ efficiency by leveraging AI and automation
  • Improve profitability
  • Reduce servicing costs

Why Use Loan Servicing Software?

For lenders in the digital age, a loan servicing system is not just nice to have, it’s a necessity. Loan servicing systems, when coupled with a good loan origination tool, provide lenders a comprehensive system to manage the entire lending process from end to end. Lenders use loan servicing systems to be more efficient, profitable, and deal with customers more effectively. High customer satisfaction will always be vital to customer retention and acquisition, particularly in the digital age. Of course, all the tech in the world won’t make up for poor rates, but in a field of similar rates, a well curated digital experience can be the difference between competitors. Loan servicing software helps automate large portions of the loan management process. This includes everything from handling payments, sending messages to borrowers, dealing with multiple currencies and payment types, and creating workflows to improve the process.

Efficiency — Loan servicing software allows lenders to automate many administrative tasks that loan management requires. These tasks include payment reminders, administering penalties and fees, and accurately recording relevant information. Eliminating the need for human agents makes business more efficient and reduces many of the costs associated with running a lending business.

Consolidation — Comprehensive loan management software consolidates loan related information into a single system. Retaining a single record where all loan related activity is deposited, including client information, is a boon for businesses. This software helps ensure the correct transfer of information, and eliminates discrepancies between systems, as long as the information is recorded correctly.

Tracking — Loan servicing software allows users to track payments, collateral, statements, and more. Depending on the depth of functionality in the specific product, loan servicing solutions sometimes offer customized workflows for payment application options, multicurrency reconciliation, amortized fee schedules, and more.

Who Uses Loan Servicing Software?

Any organization that lends money can use a loan servicing system, but there are a few major types of lenders that use these solutions. The primary users of loan servicing systems are direct lenders, typically banks and credit unions, that loan money directly to the borrower. They are responsible for the distribution and collection of the loans, and must maintain meticulous records of all the active loans they have.

Loan Servicing Software Features

Loan servicing software may include, but is not limited to, the following features:

Payment management — Loan servicing solutions all include payment management capabilities. Payment management capabilities allow lenders to collect on the loans they’ve extended.

Analytics — Many of these solutions provide lenders with built-in analytics tools. These tools give lenders insight into repayment rates, client-lender interactions, and more. Many solutions contain customizable analytics features as well.

Messaging — Loan servicing solutions contain messaging functionality so lenders can communicate with borrowers via SMS, email, and other channels. This feature helps lenders ensure they are contacting the correct borrower. This is important to maintain the privacy of sensitive borrower information.

Client management — This feature gives users the ability to manage client relationships within the tool. This includes client information and credit bureau information to help lenders determine a borrower’s credit-worthiness, and more.

Client portal — Many tools offer a built-in portal for clients to upload important documents for application review, change information, and make payments.

Reporting — Most solutions have built-in reporting functionality. This helps lenders gain insight into their business’s efficiency and effectiveness.

Automation — Like many other types of software, loan servicing software helps automate a variety of tasks. This tool helps flag potential upsells, track interactions between borrower and lender, and send push reminders to borrowers.

Workflow management — Every business has a slightly different workflow that works best for them. This software allows users to build workflows within the tool.