[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now

Best Transactional Email Software for Medium-Sized Businesses

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Transactional Email category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Transactional Email to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Transactional Email category.

In addition to qualifying for inclusion in the Transactional Email Software category, to qualify for inclusion in the Medium-Sized Business Transactional Email Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All
30 Listings in Transactional Email Available
(592)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Transactional Email software
View top Consulting Services for Customer.io
Save to My Lists
Entry Level Price:Starting at $100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

    Users
    • CEO
    • Product Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Customer.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    161
    Customer Support
    121
    Helpful
    109
    Automation
    102
    Features
    84
    Cons
    Learning Curve
    70
    Missing Features
    70
    Limited Features
    47
    Campaign Issues
    37
    Segmentation Issues
    34
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Customer.io features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.0
    Enterprise Scalability
    Average: 8.4
    8.4
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Portland, OR
    Twitter
    @CustomerIO
    4,824 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    443 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meani

Users
  • CEO
  • Product Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Small-Business
  • 35% Mid-Market
Customer.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
161
Customer Support
121
Helpful
109
Automation
102
Features
84
Cons
Learning Curve
70
Missing Features
70
Limited Features
47
Campaign Issues
37
Segmentation Issues
34
Customer.io features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.0
Enterprise Scalability
Average: 8.4
8.4
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Portland, OR
Twitter
@CustomerIO
4,824 Twitter followers
LinkedIn® Page
www.linkedin.com
443 employees on LinkedIn®
(1,099)4.4 out of 5
Optimized for quick response
5th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

    Users
    • Marketing Manager
    • Marketing Executive
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 45% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dotdigital Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    277
    Customer Support
    244
    Helpful
    205
    Email Marketing
    143
    Features
    138
    Cons
    Missing Features
    92
    Limited Features
    67
    Learning Curve
    65
    Limitations
    49
    Limited Customization
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dotdigital features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Performance and Reliability
    Average: 9.0
    7.8
    Enterprise Scalability
    Average: 8.4
    7.6
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    London Bridge, London
    Twitter
    @dotdigital
    16,150 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    484 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

Users
  • Marketing Manager
  • Marketing Executive
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 45% Mid-Market
  • 41% Small-Business
Dotdigital Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
277
Customer Support
244
Helpful
205
Email Marketing
143
Features
138
Cons
Missing Features
92
Limited Features
67
Learning Curve
65
Limitations
49
Limited Customization
37
Dotdigital features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.7
Performance and Reliability
Average: 9.0
7.8
Enterprise Scalability
Average: 8.4
7.6
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1999
HQ Location
London Bridge, London
Twitter
@dotdigital
16,150 Twitter followers
LinkedIn® Page
www.linkedin.com
484 employees on LinkedIn®

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(706)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Transactional Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

    Users
    • Product Manager
    • Marketing Manager
    Industries
    • Financial Services
    • Education Management
    Market Segment
    • 56% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    166
    Customer Support
    102
    Journey Creation
    101
    Helpful
    99
    Features
    92
    Cons
    Missing Features
    61
    Slow Performance
    42
    Learning Curve
    39
    Limited Features
    39
    Poor Customer Support
    39
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebEngage features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Performance and Reliability
    Average: 9.0
    8.3
    Enterprise Scalability
    Average: 8.4
    8.6
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebEngage
    Company Website
    Year Founded
    2011
    HQ Location
    Mumbai
    Twitter
    @webengage
    5,125 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    398 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with the

Users
  • Product Manager
  • Marketing Manager
Industries
  • Financial Services
  • Education Management
Market Segment
  • 56% Mid-Market
  • 27% Small-Business
WebEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
166
Customer Support
102
Journey Creation
101
Helpful
99
Features
92
Cons
Missing Features
61
Slow Performance
42
Learning Curve
39
Limited Features
39
Poor Customer Support
39
WebEngage features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.6
Performance and Reliability
Average: 9.0
8.3
Enterprise Scalability
Average: 8.4
8.6
Mail Send API
Average: 8.8
Seller Details
Seller
WebEngage
Company Website
Year Founded
2011
HQ Location
Mumbai
Twitter
@webengage
5,125 Twitter followers
LinkedIn® Page
www.linkedin.com
398 employees on LinkedIn®
(512)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Transactional Email software
View top Consulting Services for MoEngage
Save to My Lists
Entry Level Price:Free Upto 10,000 Month...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including Edelweiss, Samsung, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more.

    Users
    • Product Manager
    • Digital Marketing Manager
    Industries
    • Financial Services
    • Online Media
    Market Segment
    • 55% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MoEngage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Customer Support
    50
    Features
    48
    Helpful
    46
    Analytics
    41
    Cons
    Missing Features
    31
    Learning Curve
    20
    Expensive
    14
    Improvements Needed
    14
    Poor Customer Support
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MoEngage features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 9.0
    9.1
    Enterprise Scalability
    Average: 8.4
    9.0
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MoEngage
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @moengage
    2,527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    866 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including Edelweiss, Samsung, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more.

Users
  • Product Manager
  • Digital Marketing Manager
Industries
  • Financial Services
  • Online Media
Market Segment
  • 55% Mid-Market
  • 24% Small-Business
MoEngage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Customer Support
50
Features
48
Helpful
46
Analytics
41
Cons
Missing Features
31
Learning Curve
20
Expensive
14
Improvements Needed
14
Poor Customer Support
14
MoEngage features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 9.0
9.1
Enterprise Scalability
Average: 8.4
9.0
Mail Send API
Average: 8.8
Seller Details
Seller
MoEngage
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@moengage
2,527 Twitter followers
LinkedIn® Page
www.linkedin.com
866 employees on LinkedIn®
(723)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$349.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored f

    Users
    • Executive
    • CEO
    Industries
    • Financial Services
    • Health, Wellness and Fitness
    Market Segment
    • 49% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Netcore Cloud Email API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Easy Integrations
    65
    Customer Support
    58
    Easy Integration
    55
    Reliability
    50
    Cons
    Poor Customer Support
    28
    Email Management
    18
    Missing Features
    16
    Expensive
    14
    Time Delays
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Netcore Cloud Email API features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    9.1
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Mumbai, Maharashtra
    Twitter
    @netcore_cloud
    1,847 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,262 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netcore Email API is a cloud-based email delivery service designed to assist businesses in sending essential communications such as notifications, newsletters, and updates. This solution is tailored f

Users
  • Executive
  • CEO
Industries
  • Financial Services
  • Health, Wellness and Fitness
Market Segment
  • 49% Small-Business
  • 36% Mid-Market
Netcore Cloud Email API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Easy Integrations
65
Customer Support
58
Easy Integration
55
Reliability
50
Cons
Poor Customer Support
28
Email Management
18
Missing Features
16
Expensive
14
Time Delays
11
Netcore Cloud Email API features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
9.1
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra
Twitter
@netcore_cloud
1,847 Twitter followers
LinkedIn® Page
www.linkedin.com
1,262 employees on LinkedIn®
(2,447)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Transactional Email software
View top Consulting Services for Brevo Marketing Platform
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a multifunctional application designed for email marketing, automation, live chats, and transactional emails, with a focus on ease of use and implementation.
    • Users like Brevo's intuitive design, high deliverability, and simplicity, along with its robust features such as customizable customer lists, advanced filtering, campaign analytics, and seamless CRM integration.
    • Reviewers experienced issues with slow response times from customer support, occasional lags when managing large contact lists or complex campaigns, and limitations in advanced automation features and email design flexibility.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    454
    Features
    257
    Email Marketing
    250
    Customer Support
    201
    Email Management
    200
    Cons
    Missing Features
    123
    Limited Features
    108
    Learning Curve
    81
    Expensive
    77
    Limited Customization
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    8.8
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,976 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    825 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a multifunctional application designed for email marketing, automation, live chats, and transactional emails, with a focus on ease of use and implementation.
  • Users like Brevo's intuitive design, high deliverability, and simplicity, along with its robust features such as customizable customer lists, advanced filtering, campaign analytics, and seamless CRM integration.
  • Reviewers experienced issues with slow response times from customer support, occasional lags when managing large contact lists or complex campaigns, and limitations in advanced automation features and email design flexibility.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
454
Features
257
Email Marketing
250
Customer Support
201
Email Management
200
Cons
Missing Features
123
Limited Features
108
Learning Curve
81
Expensive
77
Limited Customization
77
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
8.8
Mail Send API
Average: 8.8
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,976 Twitter followers
LinkedIn® Page
www.linkedin.com
825 employees on LinkedIn®
(183)4.3 out of 5
View top Consulting Services for Amazon Simple Email Service (Amazon SES)
Save to My Lists
Entry Level Price:$0.10 per 1,000 email
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Simple Email Service (Amazon SES) is a bulk and transactional email-sending service.

    Users
    • CEO
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Simple Email Service (Amazon SES) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    10
    Email Marketing
    8
    Deliverability
    7
    Ease of Use
    7
    Easy Integration
    6
    Cons
    Difficult Setup
    5
    Email Management
    5
    Poor Customer Support
    5
    Difficulty
    4
    Poor Interface Design
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Simple Email Service (Amazon SES) features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 9.0
    8.9
    Enterprise Scalability
    Average: 8.4
    9.1
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,233,737 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Simple Email Service (Amazon SES) is a bulk and transactional email-sending service.

Users
  • CEO
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Small-Business
  • 34% Mid-Market
Amazon Simple Email Service (Amazon SES) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
10
Email Marketing
8
Deliverability
7
Ease of Use
7
Easy Integration
6
Cons
Difficult Setup
5
Email Management
5
Poor Customer Support
5
Difficulty
4
Poor Interface Design
4
Amazon Simple Email Service (Amazon SES) features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 9.0
8.9
Enterprise Scalability
Average: 8.4
9.1
Mail Send API
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,233,737 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(493)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • CRM Manager
    • Digital Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 54% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAP Emarsys is a marketing automation platform that offers personalized customer engagement, campaign tools, and analytics for ROI tracking.
    • Reviewers like the platform's user-friendly features, the ability to create and automate campaigns, and the strong customer support provided by the SAP team.
    • Users reported a steep learning curve for new users, occasional integration challenges with other SAP modules, and a lack of customization in some areas.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    18
    Ease of Use
    16
    Personalization
    15
    Helpful
    14
    Customer Support
    11
    Cons
    Learning Curve
    11
    Missing Features
    10
    Limited Features
    9
    Limited Functionality
    9
    Complexity
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Emarsys features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Performance and Reliability
    Average: 9.0
    8.1
    Enterprise Scalability
    Average: 8.4
    8.0
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    300,228 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • CRM Manager
  • Digital Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 54% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAP Emarsys is a marketing automation platform that offers personalized customer engagement, campaign tools, and analytics for ROI tracking.
  • Reviewers like the platform's user-friendly features, the ability to create and automate campaigns, and the strong customer support provided by the SAP team.
  • Users reported a steep learning curve for new users, occasional integration challenges with other SAP modules, and a lack of customization in some areas.
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
18
Ease of Use
16
Personalization
15
Helpful
14
Customer Support
11
Cons
Learning Curve
11
Missing Features
10
Limited Features
9
Limited Functionality
9
Complexity
8
SAP Emarsys features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.5
Performance and Reliability
Average: 9.0
8.1
Enterprise Scalability
Average: 8.4
8.0
Mail Send API
Average: 8.8
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
300,228 Twitter followers
LinkedIn® Page
www.linkedin.com
135,108 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GetResponse Marketing Automation is a platform designed to maximize revenue growth. With over 25 years of proven expertise, GetResponse empowers marketing and communications professionals to drive res

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 70% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GetResponse MAX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    19
    Features
    16
    Helpful
    15
    Email Marketing
    14
    Cons
    Missing Features
    14
    Limited Features
    9
    Inadequate Reporting
    6
    Lack of Information
    6
    Poor Reporting
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GetResponse MAX features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Performance and Reliability
    Average: 9.0
    8.5
    Enterprise Scalability
    Average: 8.4
    8.6
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Poland
    Twitter
    @getresponse
    55,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    459 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GetResponse Marketing Automation is a platform designed to maximize revenue growth. With over 25 years of proven expertise, GetResponse empowers marketing and communications professionals to drive res

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 70% Small-Business
  • 22% Mid-Market
GetResponse MAX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
19
Features
16
Helpful
15
Email Marketing
14
Cons
Missing Features
14
Limited Features
9
Inadequate Reporting
6
Lack of Information
6
Poor Reporting
6
GetResponse MAX features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 9.0
8.5
Enterprise Scalability
Average: 8.4
8.6
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
55,854 Twitter followers
LinkedIn® Page
www.linkedin.com
459 employees on LinkedIn®
(241)4.8 out of 5
2nd Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

    Users
    • CEO
    • Owner
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 73% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • edrone Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    32
    Ease of Use
    28
    Helpful
    21
    Intuitive
    17
    Automation
    15
    Cons
    Learning Curve
    6
    Learning Difficulty
    5
    Missing Features
    5
    Data Management Issues
    4
    Email Management Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • edrone features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Performance and Reliability
    Average: 9.0
    9.0
    Enterprise Scalability
    Average: 8.4
    8.1
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    edrone
    Year Founded
    2016
    HQ Location
    Krakow, Małopolska
    Twitter
    @edrone_me
    1,530 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    209 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store ope

Users
  • CEO
  • Owner
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 73% Small-Business
  • 26% Mid-Market
edrone Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
32
Ease of Use
28
Helpful
21
Intuitive
17
Automation
15
Cons
Learning Curve
6
Learning Difficulty
5
Missing Features
5
Data Management Issues
4
Email Management Issues
4
edrone features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 9.0
9.0
Enterprise Scalability
Average: 8.4
8.1
Mail Send API
Average: 8.8
Seller Details
Seller
edrone
Year Founded
2016
HQ Location
Krakow, Małopolska
Twitter
@edrone_me
1,530 Twitter followers
LinkedIn® Page
www.linkedin.com
209 employees on LinkedIn®
(12,806)4.3 out of 5
Optimized for quick response
15th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intuit Mailchimp Email Marketing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Features
    46
    Email Marketing
    38
    Easy Creation
    36
    Templates
    27
    Cons
    Expensive
    27
    Learning Curve
    24
    Limited Features
    20
    Limited Templates
    17
    Limited Options
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Performance and Reliability
    Average: 9.0
    8.0
    Enterprise Scalability
    Average: 8.4
    9.0
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Atlanta, GA
    Twitter
    @MailChimp
    244,355 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,695 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
Intuit Mailchimp Email Marketing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Features
46
Email Marketing
38
Easy Creation
36
Templates
27
Cons
Expensive
27
Learning Curve
24
Limited Features
20
Limited Templates
17
Limited Options
16
Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.8
Performance and Reliability
Average: 9.0
8.0
Enterprise Scalability
Average: 8.4
9.0
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@MailChimp
244,355 Twitter followers
LinkedIn® Page
www.linkedin.com
1,695 employees on LinkedIn®
(225)4.7 out of 5
9th Easiest To Use in Transactional Email software
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professio

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SMTP2GO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Deliverability
    3
    Easy Setup
    3
    Customer Support
    2
    Dashboard Usability
    2
    Cons
    Billing Issues
    2
    Inaccuracy
    2
    Expensive
    1
    Limited Templates
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SMTP2GO features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Performance and Reliability
    Average: 9.0
    8.8
    Enterprise Scalability
    Average: 8.4
    8.9
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SMTP2GO
    Year Founded
    2006
    HQ Location
    Christchurch, NZ
    Twitter
    @smtp2go
    764 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professio

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
SMTP2GO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Deliverability
3
Easy Setup
3
Customer Support
2
Dashboard Usability
2
Cons
Billing Issues
2
Inaccuracy
2
Expensive
1
Limited Templates
1
Missing Features
1
SMTP2GO features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 9.0
8.8
Enterprise Scalability
Average: 8.4
8.9
Mail Send API
Average: 8.8
Seller Details
Seller
SMTP2GO
Year Founded
2006
HQ Location
Christchurch, NZ
Twitter
@smtp2go
764 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(81)4.4 out of 5
11th Easiest To Use in Transactional Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deployteq is a marketing automation platform that empowers businesses to create personalised customer journeys. Trusted by brands like Wickes, Virgin Media, and Center Parcs, Deployteq offers: • Unif

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 63% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Deployteq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Automation
    18
    Email Marketing
    18
    Marketing Automation
    14
    Easy Creation
    9
    Cons
    Poor Customer Support
    5
    Expensive
    4
    Integration Issues
    4
    Learning Curve
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Deployteq features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Performance and Reliability
    Average: 9.0
    9.0
    Enterprise Scalability
    Average: 8.4
    8.6
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Deployteq
    Year Founded
    2000
    HQ Location
    Huis ter Heide, NL
    Twitter
    @Deployteq
    205 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    80 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Deployteq is a marketing automation platform that empowers businesses to create personalised customer journeys. Trusted by brands like Wickes, Virgin Media, and Center Parcs, Deployteq offers: • Unif

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 63% Mid-Market
  • 21% Small-Business
Deployteq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Automation
18
Email Marketing
18
Marketing Automation
14
Easy Creation
9
Cons
Poor Customer Support
5
Expensive
4
Integration Issues
4
Learning Curve
4
Missing Features
4
Deployteq features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.8
Performance and Reliability
Average: 9.0
9.0
Enterprise Scalability
Average: 8.4
8.6
Mail Send API
Average: 8.8
Seller Details
Seller
Deployteq
Year Founded
2000
HQ Location
Huis ter Heide, NL
Twitter
@Deployteq
205 Twitter followers
LinkedIn® Page
www.linkedin.com
80 employees on LinkedIn®
(1,049)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$900 /month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionab

    Users
    • Marketing Manager
    • Marketing Specialist
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Act-On Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Customer Support
    17
    Helpful
    14
    Automation
    12
    Email Marketing
    12
    Cons
    Missing Features
    14
    Email Issues
    12
    Not Intuitive
    9
    Learning Curve
    8
    Limited Features
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Act-On features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Performance and Reliability
    Average: 9.0
    7.5
    Enterprise Scalability
    Average: 8.4
    7.2
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2008
    HQ Location
    Portland, OR
    Twitter
    @ActOnSoftware
    32,586 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    211 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionab

Users
  • Marketing Manager
  • Marketing Specialist
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 39% Small-Business
Act-On Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Customer Support
17
Helpful
14
Automation
12
Email Marketing
12
Cons
Missing Features
14
Email Issues
12
Not Intuitive
9
Learning Curve
8
Limited Features
8
Act-On features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
7.8
Performance and Reliability
Average: 9.0
7.5
Enterprise Scalability
Average: 8.4
7.2
Mail Send API
Average: 8.8
Seller Details
Company Website
Year Founded
2008
HQ Location
Portland, OR
Twitter
@ActOnSoftware
32,586 Twitter followers
LinkedIn® Page
www.linkedin.com
211 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape

    Users
    • Owner
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Twilio SendGrid Email API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    3
    Ease of Use
    3
    Easy Integrations
    2
    User Interface
    2
    Analytics
    1
    Cons
    Difficult Setup
    1
    Poor Customer Support
    1
    System Delays
    1
    Verification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twilio SendGrid Email API features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Performance and Reliability
    Average: 9.0
    8.6
    Enterprise Scalability
    Average: 8.4
    9.3
    Mail Send API
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twilio
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @twilio
    81,717 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,521 employees on LinkedIn®
    Ownership
    NYSE: TWLO
Product Description
How are these determined?Information
This description is provided by the seller.

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape

Users
  • Owner
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 26% Mid-Market
Twilio SendGrid Email API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
3
Ease of Use
3
Easy Integrations
2
User Interface
2
Analytics
1
Cons
Difficult Setup
1
Poor Customer Support
1
System Delays
1
Verification Issues
1
Twilio SendGrid Email API features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 9.1
8.7
Performance and Reliability
Average: 9.0
8.6
Enterprise Scalability
Average: 8.4
9.3
Mail Send API
Average: 8.8
Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
81,717 Twitter followers
LinkedIn® Page
www.linkedin.com
6,521 employees on LinkedIn®
Ownership
NYSE: TWLO