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Compare BuildOps and ServiceTrade 
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At a Glance
Market Segments
Small-Business (68.4% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 10 Technicians
BuildOps
Star Rating
(46)4.3 out of 5
Market Segments
Small-Business (68.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BuildOpsServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTradeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that ServiceTrade excels in its quality of support, scoring 9.2, which users appreciate for its responsiveness and helpfulness, while BuildOps received a higher score of 9.8, indicating a strong reputation for customer service.
- Users report that ServiceTrade's ease of setup is rated at 8.4, which is favorable, but BuildOps significantly lags behind with a score of 6.7, suggesting that users find it more challenging to get started with BuildOps.
- G2 users highlight that ServiceTrade's CRM integrations score an impressive 9.5, allowing for seamless customer relationship management, whereas BuildOps struggles with a score of 6.4, indicating limitations in this area.
- Users on G2 mention that BuildOps shines in its calendar and dispatch features, both scoring a perfect 10.0, which reviewers say enhances scheduling efficiency, while ServiceTrade's scores of 8.4 and 7.7 respectively indicate room for improvement.
- Reviewers say that ServiceTrade's reporting capabilities are rated at 8.3, which is solid, but BuildOps outperforms with a score of 9.2, suggesting that users find BuildOps' reporting tools more comprehensive and user-friendly.
- Users report that while both products have similar scores for employee communication (8.3 for ServiceTrade and 8.6 for BuildOps), BuildOps is noted for its superior behavior monitoring feature, which scored only 5.6, indicating a potential area of concern for users relying on this functionality.
Pricing
Entry-Level Pricing
BuildOps
No pricing availableServiceTrade
Premium
Contact Us
10 Technicians
Talk to sales to learn about your options and get the right package and pricing that suits your business. ServiceTrade is great for contractors with 5 to 5,000 technicians.
- scheduling
- dispatching
- sales
Free Trial
BuildOps
No trial information availableServiceTrade
No trial information availableRatings
Meets Requirements
8.1
29
8.7
46
Ease of Use
8.2
29
8.9
46
Ease of Setup
6.5
26
8.4
31
Ease of Admin
7.9
25
9.1
34
Quality of Support
8.6
28
9.2
46
Has the product been a good partner in doing business?
8.5
25
9.4
34
Product Direction (% positive)
8.7
27
9.5
43
Features by Category
Logistics and Operations
8.2
11
Not enough data
6.0
10
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.2
7
Not enough data
5.0
7
Not enough data
Before the Job
7.9
20
8.4
21
8.7
20
7.7
22
7.5
21
8.3
23
3.8
21
9.1
17
On the Job
7.4
21
8.3
21
7.0
21
8.3
21
5.7
20
8.8
15
4.3
18
8.0
20
6.0
19
7.4
7
After the Job
8.3
20
8.3
21
8.0
20
8.3
21
7.9
21
8.8
18
4.9
18
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BuildOps and ServiceTrade are categorized as HVAC and Field Service Management
Unique Categories
BuildOps is categorized as Construction CRM and Construction ERP
ServiceTrade is categorized as Inspection Management
Reviews
Reviewers' Company Size
BuildOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTrade
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
81.6%
Mechanical or Industrial Engineering
5.3%
Facilities Services
5.3%
Management Consulting
2.6%
Machinery
2.6%
Other
2.6%
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Most Helpful Reviews
BuildOps
Most Helpful Favorable Review
Holly F.
Verified User
If you are in the HVAC business and have more than a dozen employees in the field - start looking at BuildOps. We have improved how we manage our jobs and increased our profitability by leveraging BuildOps know-how and reporting technology.
Most Helpful Critical Review
Verified User in Construction
Linking it to QBO. The setup process takes 6 to 9 months
ServiceTrade
Most Helpful Favorable Review
Michael H.
Verified User in Warehousing
Its extremely patient friendly!! My patients can communicate with our practice and have full access!
Most Helpful Critical Review
Gabriel M.
Verified User in Construction
Mobile app / web view is a convoluted disaster and their support team gets very agitated if you criticize their product.
Holly F.
Verified User
If you are in the HVAC business and have more than a dozen employees in the field - start looking at BuildOps. We have improved how we manage our jobs and increased our profitability by leveraging BuildOps know-how and reporting technology.
Michael H.
Verified User in Warehousing
Its extremely patient friendly!! My patients can communicate with our practice and have full access!
Verified User in Construction
Linking it to QBO. The setup process takes 6 to 9 months
Gabriel M.
Verified User in Construction
Mobile app / web view is a convoluted disaster and their support team gets very agitated if you criticize their product.
Discussions
BuildOps has no discussions with answers
ServiceTrade has no discussions with answers
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