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Compare BuildOps and ServiceTrade

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At a Glance
BuildOps
BuildOps
Star Rating
(46)4.3 out of 5
Market Segments
Small-Business (68.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about BuildOps
ServiceTrade
ServiceTrade
Star Rating
(56)4.5 out of 5
Market Segments
Small-Business (46.2% of reviews)
Information
Entry-Level Pricing
Contact Us 10 Technicians
Learn more about ServiceTrade
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that ServiceTrade excels in its quality of support, scoring 9.2, which users appreciate for its responsiveness and helpfulness, while BuildOps received a higher score of 9.8, indicating a strong reputation for customer service.
  • Users report that ServiceTrade's ease of setup is rated at 8.4, which is favorable, but BuildOps significantly lags behind with a score of 6.7, suggesting that users find it more challenging to get started with BuildOps.
  • G2 users highlight that ServiceTrade's CRM integrations score an impressive 9.5, allowing for seamless customer relationship management, whereas BuildOps struggles with a score of 6.4, indicating limitations in this area.
  • Users on G2 mention that BuildOps shines in its calendar and dispatch features, both scoring a perfect 10.0, which reviewers say enhances scheduling efficiency, while ServiceTrade's scores of 8.4 and 7.7 respectively indicate room for improvement.
  • Reviewers say that ServiceTrade's reporting capabilities are rated at 8.3, which is solid, but BuildOps outperforms with a score of 9.2, suggesting that users find BuildOps' reporting tools more comprehensive and user-friendly.
  • Users report that while both products have similar scores for employee communication (8.3 for ServiceTrade and 8.6 for BuildOps), BuildOps is noted for its superior behavior monitoring feature, which scored only 5.6, indicating a potential area of concern for users relying on this functionality.
Pricing
Entry-Level Pricing
BuildOps
No pricing available
ServiceTrade
Premium
Contact Us
10 Technicians
Learn more about ServiceTrade
Free Trial
BuildOps
No trial information available
ServiceTrade
No trial information available
Ratings
Meets Requirements
8.1
29
8.7
46
Ease of Use
8.2
29
8.9
46
Ease of Setup
6.5
26
8.4
31
Ease of Admin
7.9
25
9.1
34
Quality of Support
8.6
28
9.2
46
Has the product been a good partner in doing business?
8.5
25
9.4
34
Product Direction (% positive)
8.7
27
9.5
43
Features by Category
7.8
12
Not enough data
Logistics and Operations
8.2
11
Not enough data
6.0
10
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
6.4
21
8.4
25
Generative AI
6.2
7
Not enough data
5.0
7
Not enough data
Before the Job
7.9
20
8.4
21
8.7
20
7.7
22
7.5
21
8.3
23
3.8
21
9.1
17
On the Job
7.4
21
8.3
21
7.0
21
8.3
21
5.7
20
8.8
15
4.3
18
8.0
20
6.0
19
7.4
7
After the Job
8.3
20
8.3
21
8.0
20
8.3
21
7.9
21
8.8
18
4.9
18
9.5
17
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BuildOps
BuildOps
ServiceTrade
ServiceTrade
BuildOps and ServiceTrade are categorized as HVAC and Field Service Management
Unique Categories
BuildOps
BuildOps is categorized as Construction CRM and Construction ERP
ServiceTrade
ServiceTrade is categorized as Inspection Management
Reviews
Reviewers' Company Size
BuildOps
BuildOps
Small-Business(50 or fewer emp.)
68.4%
Mid-Market(51-1000 emp.)
31.6%
Enterprise(> 1000 emp.)
0%
ServiceTrade
ServiceTrade
Small-Business(50 or fewer emp.)
46.2%
Mid-Market(51-1000 emp.)
42.3%
Enterprise(> 1000 emp.)
11.5%
Reviewers' Industry
BuildOps
BuildOps
Construction
81.6%
Mechanical or Industrial Engineering
5.3%
Facilities Services
5.3%
Management Consulting
2.6%
Machinery
2.6%
Other
2.6%
ServiceTrade
ServiceTrade
Construction
30.8%
Facilities Services
15.4%
Consumer Services
5.8%
Telecommunications
3.8%
Real Estate
3.8%
Other
40.4%
Most Helpful Reviews
BuildOps
BuildOps
Most Helpful Favorable Review
HF
Holly F.
Verified User

If you are in the HVAC business and have more than a dozen employees in the field - start looking at BuildOps. We have improved how we manage our jobs and increased our profitability by leveraging BuildOps know-how and reporting technology.

Most Helpful Critical Review
Verified User
G
Verified User in Construction

Linking it to QBO. The setup process takes 6 to 9 months

ServiceTrade
ServiceTrade
Most Helpful Favorable Review
MH
Michael H.
Verified User in Warehousing

Its extremely patient friendly!! My patients can communicate with our practice and have full access!

Most Helpful Critical Review
Gabriel M.
GM
Gabriel M.
Verified User in Construction

Mobile app / web view is a convoluted disaster and their support team gets very agitated if you criticize their product.

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BuildOps
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ServiceTrade
ServiceTrade Alternatives
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Discussions
BuildOps
BuildOps Discussions
Monty the Mongoose crying
BuildOps has no discussions with answers
ServiceTrade
ServiceTrade Discussions
Monty the Mongoose crying
ServiceTrade has no discussions with answers