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At a Glance
Market Segments
Mid-Market (57.7% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Frends
Star Rating
(124)4.5 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 6 pricing plansWorkato
Star Rating
(642)4.7 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Workato excels in Workflow Management with a score of 9.7, highlighting its intuitive interface and robust automation capabilities. In contrast, Frends scores 8.3, with reviewers mentioning that its workflow features are less user-friendly and require more training.
- Reviewers mention that Workato's Real-Time Integration capabilities are top-notch, scoring 9.1, which allows for seamless data synchronization. Users on G2 note that Frends, with a score of 8.7, lacks some of the advanced real-time features that Workato offers, making it less effective for time-sensitive operations.
- G2 users highlight Workato's superior Data Exchange functionality, scoring 9.7, which facilitates easy data sharing across platforms. In comparison, Frends scores 8.2, with users reporting that its data exchange capabilities are more limited and less flexible.
- Users say that Workato's API Management features, scoring 8.7, provide comprehensive tools for monitoring and managing APIs effectively. Frends, scoring 8.1, is noted by reviewers as having less robust API management tools, which can hinder integration efforts.
- Reviewers mention that Workato's Automation features, with a score of 9.1, are highly praised for their ease of use and effectiveness in streamlining processes. In contrast, Frends, scoring 9.0, is seen as slightly less effective, with users reporting that its automation setup can be more complex.
- Users on G2 report that Workato's Third-Party Apps Integration is rated at 8.7, making it easier to connect with various applications. Frends, however, scores only 6.5, with reviewers mentioning that its integration options are limited, which can be a significant drawback for businesses relying on multiple software solutions.
Pricing
Entry-Level Pricing
Frends
Free Trial
Free Trial
Per Month
Free 30-days Frends Trial. The Trial has an own tenant and can be transformed to purchased version without losing the integrations and automation made during Trial.
- Everything that is in Startup Tier
Workato
No pricing availableFree Trial
Frends
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
8.8
95
9.1
533
Ease of Use
8.8
95
9.0
542
Ease of Setup
8.3
63
8.9
418
Ease of Admin
8.8
56
9.0
354
Quality of Support
8.9
90
9.2
527
Has the product been a good partner in doing business?
9.1
57
9.4
351
Product Direction (% positive)
8.5
91
9.5
518
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
7.4
21
7.9
113
7.9
19
8.3
119
Functionality
9.1
22
8.8
128
8.2
24
8.6
129
8.7
22
8.9
129
9.3
23
9.1
134
9.2
23
9.0
127
Management
Not enough data
7.8
20
Not enough data
8.8
19
Not enough data
8.9
20
Not enough data
8.7
20
Solution Provision
Not enough data
8.1
20
Not enough data
7.2
20
Not enough data
8.1
19
Development
7.8
23
9.3
27
7.8
23
9.3
26
8.4
25
9.7
26
8.3
26
9.3
26
Collaboration
8.1
23
8.8
26
7.7
23
8.9
26
8.2
24
9.3
26
Functionality
8.1
17
9.0
17
7.0
16
9.2
17
Management
7.6
16
9.4
16
7.1
17
9.1
17
7.7
15
9.4
16
Integrations
8.1
16
9.1
17
6.5
11
8.4
16
Security
8.5
14
9.1
16
6.5
14
8.9
16
Support
6.1
15
8.9
17
Development
8.7
36
9.1
250
8.6
38
8.4
159
|
Verified
8.7
40
9.0
171
|
Verified
7.9
39
8.8
180
|
Verified
8.2
37
8.5
175
|
Verified
8.5
40
9.0
170
8.1
32
8.5
147
Management
8.2
42
8.6
173
|
Verified
8.2
34
8.7
161
|
Verified
7.5
38
8.8
174
|
Verified
8.0
40
8.8
172
|
Verified
8.2
37
8.8
147
Security
7.9
34
8.8
154
|
Verified
8.6
36
8.9
160
|
Verified
8.5
35
9.0
157
|
Verified
Integration Options
8.2
28
8.6
147
|
Verified
8.9
38
8.5
149
|
Verified
7.3
29
8.0
142
|
Verified
7.4
31
7.9
129
|
Verified
Deployment
8.6
33
8.6
143
8.7
33
9.0
154
Management
Not enough data
9.3
10
Not enough data
9.2
11
Not enough data
9.0
10
Not enough data
9.0
10
Functionality
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
9.4
11
Security
Not enough data
9.1
11
Not enough data
9.2
10
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
7.8
36
9.2
105
Development
7.6
35
9.1
109
7.4
35
8.9
106
Security
8.0
36
9.1
107
7.7
35
8.9
104
Management
6.7
30
8.9
102
6.6
29
8.6
94
7.6
35
9.3
100
6.9
21
9.1
88
7.2
22
8.7
91
7.0
22
8.9
91
Application Integration
7.4
21
9.0
85
7.4
21
9.2
89
7.6
20
9.5
88
7.7
22
9.2
88
Data Management
Not enough data
9.2
11
Not enough data
8.6
11
Not enough data
9.1
11
Not enough data
9.2
11
Not enough data
8.0
10
Functionality
Not enough data
9.0
10
Not enough data
9.8
11
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
9.2
11
Not enough data
9.2
10
Not enough data
8.7
10
Security
Not enough data
9.0
10
Not enough data
9.2
10
Generative AI
Not enough data
8.3
10
Functionality
Not enough data
9.0
10
Not enough data
9.3
10
Not enough data
9.2
10
Governance
Not enough data
9.2
10
Not enough data
9.3
10
Not enough data
9.2
10
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
8.4
49
Not enough data
8.9
49
Not enough data
9.2
50
Not enough data
9.4
50
Not enough data
9.0
46
Integration & Adaptability - Process Orchestration
Not enough data
9.3
46
Not enough data
9.2
47
Not enough data
8.8
49
Not enough data
8.7
49
Not enough data
8.7
47
Not enough data
8.6
47
Not enough data
8.8
47
Not enough data
8.8
46
Customization - AI Agent Builders
Not enough data
9.2
11
Not enough data
9.4
11
Not enough data
9.3
9
Functionality - AI Agent Builders
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
8.8
10
Data and Analytics - AI Agent Builders
Not enough data
9.6
8
Not enough data
9.6
8
Not enough data
9.2
8
Integration - AI Agent Builders
Not enough data
9.3
10
Not enough data
9.4
8
Not enough data
9.6
9
Not enough data
9.5
10
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
8.1
29
8.8
177
7.4
26
8.9
175
8.3
28
8.9
170
8.4
30
9.0
182
API Management
7.3
30
8.7
161
7.3
33
8.4
176
7.9
32
8.7
178
6.0
21
Feature Not Available
7.5
27
8.5
161
Data Integration
8.2
33
9.2
186
8.1
32
8.7
182
6.8
26
8.5
163
Categories
Categories
Shared Categories
Frends and Workato are categorized as Embedded Integration Platforms, API Development, iPaaS, ETL Tools, API Management, and Electronic Data Interchange (EDI)
Unique Categories
Frends has no unique categories
Reviews
Reviewers' Company Size
Frends
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.4%
Oil & Energy
11.4%
Computer Software
8.1%
Retail
3.3%
Electrical/Electronic Manufacturing
3.3%
Other
58.5%
Computer Software
22.0%
Information Technology and Services
20.0%
Financial Services
5.7%
Retail
3.7%
Construction
3.1%
Other
45.4%
Most Helpful Reviews
Frends
Most Helpful Favorable Review
Verified User in Facilities Services
Its ease of use, easy UX/CX, Low-code no code integrations, fast, up and running in quite fast. Easy overlook of all types of integrations created in the system architecture (API vs On-prem processes). Future development, cross-plattform support and...
Most Helpful Critical Review
Vesa K.
Verified User in Oil & Energy
Versions of the tasks and rollback of the earlier or specific versions of the tasks. The commercial and community of the 3rd party features are also quite hard to understand.
Workato
Most Helpful Favorable Review
Deidre J.
Verified User in Information Technology and Services
What I like best about Workato is the ease of use. Anyone with an understanding of their business processes can build automated workflows or integrate applications quickly. Workato can be as simple or complex as you need it to be.
Most Helpful Critical Review
Calvin W.
Verified User in Marketing and Advertising
it can be overwhelming in the begining if you are new to automation , intergates well with other apps we have in the company and the library of uses are good
Verified User in Facilities Services
Its ease of use, easy UX/CX, Low-code no code integrations, fast, up and running in quite fast. Easy overlook of all types of integrations created in the system architecture (API vs On-prem processes). Future development, cross-plattform support and...
Deidre J.
Verified User in Information Technology and Services
What I like best about Workato is the ease of use. Anyone with an understanding of their business processes can build automated workflows or integrate applications quickly. Workato can be as simple or complex as you need it to be.
Vesa K.
Verified User in Oil & Energy
Versions of the tasks and rollback of the earlier or specific versions of the tasks. The commercial and community of the 3rd party features are also quite hard to understand.
Calvin W.
Verified User in Marketing and Advertising
it can be overwhelming in the begining if you are new to automation , intergates well with other apps we have in the company and the library of uses are good
Alternatives
Discussions
What is the best practice in handling customer credentials.
1 Comment
OG
Usually the recommended way of storing sensitive information is to use Environment Variables in Frends.
Unfortunately, if you group credentials for each...Read more
Frends has no more discussions with answers
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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