Most Popular User Session Replay Software
Hey everyone,
I’m researching session replay software options and want to hear what the community thinks about today’s most widely used platforms. The goal is to find tools that do more than record clicks—I’m looking for solutions that offer real insight into how users experience a site or app, whether that’s through heatmaps, funnels, or event-based filtering.
Here are some of the most popular tools from G2’s Session Replay Software category:
Hotjar offers visual feedback through scroll and click heatmaps, session recordings, and on-page surveys. It’s great for quickly identifying UI issues, content blind spots, or drop-off points — especially for marketers and product teams that want to make fast, informed decisions.
FullStory stands out for its powerful session indexing and search capabilities. Teams can filter sessions by user actions, technical behaviors, or device type, which makes it an excellent choice for those who want behavioral analytics layered on top of replays.
LogRocket bridges the gap between product and engineering with its combined session replay and front-end performance monitoring. It captures everything from console logs to network failures, giving developers a clear view into what went wrong and where.
Contentsquare delivers experience analytics at scale. Beyond session replays, it provides journey mapping, zone-based heatmaps, and AI-driven behavior scoring. It’s often used by larger teams or enterprises aiming to connect user actions with business KPIs.
Glassbox offers a high level of detail in user session capture, including web and mobile platforms. It also includes anomaly detection, journey visualization, and compliance-ready features. It’s often used in regulated industries or by teams requiring a complete digital experience monitoring suite.
I'd love to hear your thoughts on whether you’ve used any of these platforms or something else that’s worked well. Which tools give the clearest view into user behavior? Any that are especially strong or overrated?
