Magaya Supply Chain has exceeded my expectations. I love the ease with which daily tasks can be performed and how quickly key information can be accessed within the system. Its interface is intuitive and easy to use, which makes the learning curve minimal. I use Magaya every day from the administrative-accounting area and it has truly optimized our processes. Additionally, its implementation was swift and hassle-free, and the support team has always responded quickly and efficiently whenever I needed assistance. I also highlight its excellent integration capability with other systems. Without a doubt, it is a tool I would confidently recommend to any company looking to improve its logistics management. Review collected by and hosted on G2.com.

Although in general I am very satisfied with Magaya Supply Chain, I believe there are some aspects that could be improved. For example, on certain occasions the system can become a bit slow if large volumes of information are handled or if there are multiple users working at the same time. It would also be useful to have more customization in some reports or dashboards, to better adapt them to the specific needs of the administrative-accounting area. However, these details do not significantly affect the overall experience, as the system remains efficient and reliable. Review collected by and hosted on G2.com.

I like that the system is intuitive and easy to understand, which allows me to use it frequently in daily tasks. It offers a good variety of tools that facilitate management and optimize work, in addition to having a support team that responds quickly and clearly when any questions arise. Review collected by and hosted on G2.com.

The startup phase required more time and coordination than expected, and sometimes the connection with other platforms is not so smooth, which can delay some processes. Review collected by and hosted on G2.com.

Magaya has been a cornerstone of my logistics career. I’ve held three different roles, beginning with other systems and transitioning to Magaya each time. The improvements in performance and efficiency were so significant that these companies opted to stick with Magaya it simply works. Review collected by and hosted on G2.com.

What I appreciate most about Magaya is how effortlessly you can create a shipment and send it directly to the customer via email. And if the recipient also uses Magaya, the shipment arrives straight in their Magaya system eliminating redundant steps and streamlining the process. Review collected by and hosted on G2.com.

Help to put order on all my files. All the info and files are in order from all our different countrie offices and agents. Review collected by and hosted on G2.com.

Very hard to use and understand. We need multiple support to understand and use the program. For the commercial team is very hard to make quotations. This shoud be simple. Review collected by and hosted on G2.com.

Magaya has a good number of features. We have a very specific operation, with several particularities and the system remains effective and reliable. As customers, we have a good support and assistance when we have a question, problem, commercial need or when we are simply looking for new ways to improve our operation. Additionally, it is a system that we use daily because it covers basically all needs of a freight forwarding company. Review collected by and hosted on G2.com.

Integrating Magaya with other systems has presented some challenges, particularly in data extraction and API connectivity. The performance can be slow with a growing database, and the use of SOAP adds complexity (they are using API rest for new customers).

Implementation required more effort than expected, which impacted our initial timeline. Since go-live, system stability has improved, though sometimes we still face occasional access or performance issues.

Certain process controls could be enhanced to reduce or avoid operational errors during the shipping workflow. In some cases, users are able to perform actions out of sequence or bypass key steps, which can lead to inconsistencies or delays. Stricter validations, required fields, and permission-based restrictions within Magaya would help ensure that processes are followed correctly from end to end, minimizing the risk of human error and improving overall efficiency. Review collected by and hosted on G2.com.

Magaya Supply Chain has the advantage of fully managing within its modules the different areas or structure in most of the Logistics chain, in addition to adjusting and seeking to make connections with the different governmental entities of the countries where they are located. It is completely user-friendly compared to other applications, has great 24/7 support with quick responses, its implementation is very simple, structured by modules, and is used in all departments of a company during working hours. It also has the necessary interfaces to integrate or connect to other applications and provide information on daily work activities. Review collected by and hosted on G2.com.

Some of the benefits needed to control the data would be the KPIs and that the documents are editable once they are generated or the operation is closed. Review collected by and hosted on G2.com.

Number of functions: I like that Magaya offers a very complete solution for managing the entire supply chain, from inventory control to shipping documentation and customs processes.

Ease of integration: It has good capability to integrate with other systems like ERP or CRM, which helps information flow efficiently between departments.

Frequency of use: It is a tool that can be used daily, ideal for companies that need constant control and monitoring of their logistics operations.

Customer service: I highlight their support service, as it provides advice and training that facilitates the correct use of the system. Review collected by and hosted on G2.com.

Ease of use: Although it is a robust platform, its interface can be somewhat unintuitive at first. New users need time and training to become familiar with all the features.

Ease of implementation: In some companies, especially if they do not have well-defined processes or previous experience with logistics software, the implementation can be somewhat complex and require constant technical advice. Review collected by and hosted on G2.com.

What is complete in accounting and what can I send through it up to emails Review collected by and hosted on G2.com.

Do not keep documents after 5 years, do not keep change history for all users. Review collected by and hosted on G2.com.

What stands out most about Magaya Supply Chain is its ability to be a comprehensive and modular solution. Rather than just software for a specific task, Magaya offers a complete platform that centralizes almost all supply chain operations in one place. This eliminates the need for multiple programs and the tedious task of duplicating data. Review collected by and hosted on G2.com.

The price of a comprehensive solution like Magaya, especially with all the modules and customizations, could be high for small and medium-sized businesses or for those with limited budgets. Review collected by and hosted on G2.com.

Its ability to integrate and automate the entire logistics process, from inventory management to purchase and sales orders. Intuitive interface and ability to customize reports. Review collected by and hosted on G2.com.

The learning curve can be a bit steep for new users due to the breadth of functionalities it offers. Review collected by and hosted on G2.com.