Mailgun Reviews & Product Details

The best thing about Mailgun is its ability to handle high sending volumes reliably while protecting our domain's reputation.

As a commercial SME, we send a lot of electronic documentation, and before using Mailgun, our domain was constantly being blocked due to high bounce rates and invalid emails.

Mailgun automatically manages and filters these issues, which is crucial for our operations. The fact that they control the 'messy' side of email sending means our critical documents always get delivered, and our domain is safe. Their fast support is also a major plus. Review collected by and hosted on G2.com.

Honestly, once it’s set up, there's not much to dislike because it just works.

If I had to pick something, I'd say the initial setup and interface can be a little confusing. Getting the DNS records and the API integration done was complicated for a small company like ours that doesn't have a full IT team. It felt very technical at first.

It would be great if they had a super simple "Setup for Business Owners" guide, not just the technical docs. But again, once you get through that initial hurdle, it’s excellent. Review collected by and hosted on G2.com.

The dashboard was simple to use, and sending bulk emails was smooth until my account was suddenly blocked. Review collected by and hosted on G2.com.

I had been using Mailgun for sending thousands of customer emails daily, and suddenly, without any prior warning or updates, they permanently blocked my account.

I received a generic email from support (attached below), but they refused to share any valid reason for disabling my account. Because of this, I lost all my work, email history, and campaigns that I had built inside Mailgun.

It’s extremely unprofessional for a company to shut down an account permanently without explanation or even a chance to resolve the issue. I relied on this service for my business, and this action caused a huge loss.

If you are planning to use Mailgun, please think twice — your account can be disabled anytime without notice, and you will lose all your data and effort. Very unreliable service! Review collected by and hosted on G2.com.

I love Mailgun's seamless integration, which has made it incredibly easy to send emails from the applications I develop. The reliability is excellent, and the API is straightforward to use, fitting perfectly into my workflow. I appreciate the scalability, allowing me to increase email volume as needed, and the pricing is reasonable. The free tier was a great start, and it has improved over the years. Review collected by and hosted on G2.com.

I would change the way the domain names are set up in the system. There are too many technical details that you have to put into your domain name DNS, and sometimes, novice users would get confused about that. Review collected by and hosted on G2.com.

Mailgun is a significant tool that enhances email deliverability, ensuring that the recipient receives the intended message

Mailgun has well documented APIs, with high flexibility and SMTP support

We get detailed email tracking, from delivery, feedback and even debugging when the email fails to be delivered

Mailgun has seamless scalability, which makes it efficient to handle multiple emails Review collected by and hosted on G2.com.

Mailgun demands some technical knowledge, for instance, setting up DkIM and DNS is hard for first time users

The more features the app offers, the more the price escalates or increases Review collected by and hosted on G2.com.

Mailgun is email focused, with SDKs, REST, webhooks, and the likes, helping us facilitate all the email needs for satisfying our stakeholders

The app ensure only appropriate emails that get received in our inbox, and no spams or emails that bounces

In case a new user logs in that email or new mail is received or delivered, we get alerted instantly

Mailgun payment plans are based on the number of emails we share

When Mailgun is configured right, all other functions are swift and secure Review collected by and hosted on G2.com.

Mailgun lacks adequate marketing features, not including appropriate advertising and campaign materials

The entry tier lacks enough features, it has high restrictions, with poor deliverability features Review collected by and hosted on G2.com.

Mailgun has excellent documentation that has inbound parsing and it supports many languages

Mailgun effectively send many emails, and they hardly bounce or fail to be sent

The program offers a free trial that supports at least 100 emails in a single day

Mailgun has impressive reporting capabilities that assist us in filtering process to see email logs

We handle email replies using Mailgun, snd this creates a custom engagement Review collected by and hosted on G2.com.

The free version of Mailgun has a limited number of emails to send, and may be the ceiling should be higher

Mailgun has not fully concentrated on managing bugs and spamming, which may affect the ability to control security threats Review collected by and hosted on G2.com.

Mailgun has a robust and brilliant set of APIs, which assist us write emails and share to different players

We have scalable solutions from Mailgun, where we can send multiple or fewer emails without problems

The app has a strong diverability feature, which ensure no spams or bugs flow into the system

We get detailed email analytics, which helps us understands the click rates of our company Review collected by and hosted on G2.com.

The app focuses on developers and technical users, which is a primary challenge with those who lack technical knowledge

The support team from Mailgun are slow, and they take time to respond to requests made Review collected by and hosted on G2.com.

I work in IT, and Mailgun makes handling transactional and bulk emails simple. The API is clean, easy to integrate, and reliable. I don’t have to stress about delivery issues—emails just go out. The logs and analytics are also super handy when debugging. Review collected by and hosted on G2.com.

The dashboard can be a more user-friendly , and pricing is more heavy once we sending a bulk emails Review collected by and hosted on G2.com.

Mailgun gives us the infrastructure to manage high-volume email communication with speed, consistency, and trust—helping our clients stay connected with their customers effectively. Review collected by and hosted on G2.com.

Learning curve – the API-first approach is powerful but may be complex for non-technical users compared to more visual platforms. Review collected by and hosted on G2.com.

We have integrated Mailgun into a Laravel project to manage the sending of transactional emails and automatic notifications. The initial configuration is quite straightforward thanks to the native support of the framework: just set the parameters in the .env file and Laravel does the rest. The Mailgun driver is well supported and allows you to leverage the APIs without having to worry too much about low-level details.

The deliverability is good and the emails almost always reach their destination without ending up in spam, especially when using a verified domain with properly configured DKIM and SPF. Review collected by and hosted on G2.com.

Opaque error management: in case of a sending failure, Laravel does not always clearly expose the detailed response from Mailgun, making debugging less immediate.

Advanced tracking (opens, clicks, bounces) and webhooks require manual configurations outside of Laravel, which somewhat breaks the out-of-the-box integration.

The limits of the free plan are quickly felt if you exceed 5,000 messages per month, and the costs increase significantly as traffic increases. Review collected by and hosted on G2.com.