ManageXR Reviews & Product Details

ManageXR has been instrumental in managing our 20 Meta Quest headsets across two campus locations. The remote management capabilities are excellent - I can monitor device status, push updates, and configure settings from a central dashboard, which saves tremendous time compared to managing each headset individually. The integration with Meta's MHMS for educational environments works well, and the shared mode functionality is perfect for our multi-user lab setup where students don't need individual accounts. The customer support team has been responsive and knowledgeable, helping us navigate the transition from legacy Quest management to the new system. The platform provides much-needed stability and control for institutional VR deployments. Implementation was relatively straightforward once we understood the MHMS integration requirements, and we use the platform daily across both our main campus and Sanford location. Review collected by and hosted on G2.com.

The most significant limitation is the restricted application library compared to the native Meta Quest Store. Essential applications for our educational programs - including WIN Reality for baseball training - aren't available through ManageXR's ecosystem. This forces workarounds like sideloading, which developers often discourage. Additionally, ManageXR lacks robust Single Sign-On (SSO) integration and comprehensive password management features that are crucial for educational institutions. We need seamless integration with our institutional authentication systems and centralized credential management. The location tracking accuracy is also inconsistent. While screen sharing functionality does work, it can be laggy at times, which impacts the smoothness of demonstrations and remote support sessions. The app installation process could also be more streamlined. Review collected by and hosted on G2.com.

ManageXR is by far the best MDM platform I’ve worked with for managing VR devices. The interface is extremely intuitive and customer-friendly, making it easy to set up, deploy, and manage devices at scale without hassle.

One of the standout features is their customer support team – they are truly amazing. Every time I’ve reached out, the response has been quick, professional, and solution-oriented. They go above and beyond to ensure any issue is resolved smoothly.

ManageXR has streamlined our entire device management process, saving both time and effort. From remote configurations to app updates, everything is seamless. I would highly recommend ManageXR to anyone looking for a reliable and efficient MDM solution. Review collected by and hosted on G2.com.

Nothing such , its much on positive side only Review collected by and hosted on G2.com.

ManageXR takes the headache out of managing fleets of XR devices. The platform is intuitive, stable, and scales beautifully as your XR program grows. What truly stands out, though, is the customer service: their team is impressively responsive, knowledgeable, and genuinely keen to help. Whether I had small usability questions or more complex deployment scenarios, their support always came through with clear, actionable advice – often faster than expected. It almost feels like having a backstage pass to an expert team. The platform also offers great flexibility for customizing device experiences, which has been invaluable for our organization. Review collected by and hosted on G2.com.

There’s very little to dislike about ManageXR itself. Some minor challenges have come from dealing with hardware-specific marketplaces, which can be tricky and sometimes slow down deployments. But that’s more about the hardware ecosystem than ManageXR. Review collected by and hosted on G2.com.

ManageXR is intuitive to use, it's comprehensive in feature set, and it's always improving based on needs of its actual users.

The software is tailored for the XR space and I don't know how we would effectively manage our fleet of over 15,000 headsets without it. We are literally in the software on a daily basis

It was an easy implementation for our organization which helped right from the start.

Their customer support team is second to none! I have never enjoyed interacting with a customer service team like I do with ManageXR. They are competent, quick and reliable. Review collected by and hosted on G2.com.

The only thing I can think of related to ManageXR that I would like to see get better is something that is out of their control. Meta makes it really hard for 3rd party MDMs to be able to have the amount of access to headsets that is needed. Even this is improving though. Review collected by and hosted on G2.com.

Easy to use, and support and has very good! Review collected by and hosted on G2.com.

Purchasing apps is in the beginning stages of working with the Meta Store. Review collected by and hosted on G2.com.

It allows for quick deployment of apps and settings to many devices, but also has very granular control for individual devices. Very useful! We are also excited about the API, althought we have not made use of it yet. Good subscription pricing and billing control also. Very fast and easy deployment. Review collected by and hosted on G2.com.

We are worried about OEMs locking down their headsets and preventing ManageXR from working properly in the future. First party "blessings" would be good. We've had mixed results with video streaming for Meta Quest 2. Review collected by and hosted on G2.com.

The ManageXR platform is intuitive and makes day to day management of our fleet easy. They are continually adding and refining features to improve the customer experience, but for me the best feature of ManageXR is the team behind it.

The customer support team are quick to jump on any issue you may raise and the communication throughout is 1st class.

The Development team doesn't just listen to customer feedback and recommendations they delve into it with you to understand how they can improve the product. As a client it is fantastic to see suggestions and requests I've made of the team be implemented via their product roadmap, it shows that at ManageXR the client is at the heart of everything they do. Review collected by and hosted on G2.com.

It's hard to call out any dislikes, the team are so quick to find solutions to any issues I have had. Review collected by and hosted on G2.com.

Being able to remotely launch and diagnose app issue has been an extremely valuble tool. Having clients that are across the country and not exactly "tech savy", being able to launch remotely view their screen and guide them through the procedure is invaluable. Review collected by and hosted on G2.com.

Ocassionally updating the headset/app version can be a bit tricky after the client has had the unit disconnected from WiFi. However, for any clients that actually connect their units to the internet, no issue. Review collected by and hosted on G2.com.

Excellent service with committed and professional staff. Highly recommended! The platform operates seamlessly 9 out of 10 days, and any significant bugs or issues are promptly escalated and addressed internally. Review collected by and hosted on G2.com.

It feels like the dislikes I have isn't because of ManageXR directly but that Meta isn't locking up enough of their API. Review collected by and hosted on G2.com.

ManageXR support is very responsive. Usually within hours of submitting an issue I have heard back from ManageXR support

Deploying apps with a shared code is a breeze.

ManageXR is easy to use.

ManageXR works with Meta to make ManageXR better based on feedback from manage XR users. Review collected by and hosted on G2.com.

getting shared codes from vendors for apps should be much easier. Maybe an app library of companies that support shared codes would be an improvement Review collected by and hosted on G2.com.