Mitratech TalentReef Reviews & Product Details

Most helpful - the ability to repost jobs within minutes so that they are refreshed on our job boards! The scheduling interview interface is also super easy to use. Jenn our service rep is also amazing! She has helped resolve many of the cases that we've submitted and customer service closes. She is also super supportive and super responsive! Well knowledgeable of the system as well! Review collected by and hosted on G2.com.

The service provided by the customer service team working on tickets, many times our tickets have been closed without resolution. The delay in getting responses is also really delayed. Review collected by and hosted on G2.com.

As a TacoBell franchisee, I like the integration with the POS systems. Also, TacoBell uses TalentReef on its main website. This allows anyone on the TacoBell website to directly apply to our locations. Review collected by and hosted on G2.com.

An opportunity that is currently being addressed is the click to schedule an interview. TalentReef offers a service that allows a candidate to actually schedule an interview. They are still working with TAcoBEll to get this integration up and running. Review collected by and hosted on G2.com.

The system is user Friendly and Very Easy to Navigate. We have hundreds of users throughout our team that have different skillsets and all can operate the platform easily. Review collected by and hosted on G2.com.

Response Options And Training Modules Available. Really would like options to have a running "fake" applicant for training purposes that you could easily take through all areas of onboarding. Review collected by and hosted on G2.com.

Electronic onboarding. Files are simple and easy to work with. Review collected by and hosted on G2.com.

Slow support response time. Can be difficult for applicants to log in when beginning their onboarding. Could be more simple. Many of our applicants are foreign labor or do not possess a post HS education. Simplifying the process and providing a Spanish version would be helpful. Also, requiring applicants to have email to onboard causes issues with foreign labor applicants. Review collected by and hosted on G2.com.

How easy it is for candidates to apply and for managers to hire. Review collected by and hosted on G2.com.

We had difficulties with the Textus integration which are now resolved. We are having ongoing issues with the Indeed integration. It is difficult to contact customer service. Review collected by and hosted on G2.com.

Several recruitment sources are being used and are filtered in one place. Having a designated account manager for a period of time during and after implementation is helpful. I like seeing the history of applications. Review collected by and hosted on G2.com.

A few service requests took a long time to complete. Had to reach out to our account manager at one point because I did not get assistance from the customer service group. Review collected by and hosted on G2.com.

Extremely user-friendly for hiring managers and candidates. We have seen a dramatic increase in applicant flow over previous ATS. Review collected by and hosted on G2.com.

We don't have any dislikes thus far. The only suggestion would be to have more options for onboarding with internal transfers or promotions. Review collected by and hosted on G2.com.

It occasionally works as it is supposed to, and then it is okay, nothing great. Review collected by and hosted on G2.com.

Horrible up-time, constant errors and bugs, super slow support, and the confusing UI. Review collected by and hosted on G2.com.

Our designated rep is very helpful and responsive Review collected by and hosted on G2.com.

Needs to generate more applicants. Most applicants come from other sources. Review collected by and hosted on G2.com.

The best thing about the Talentreef platform is the scalability of user activity. They have options for low-level managers up to administrators. Review collected by and hosted on G2.com.

My biggest complaint about Talentreef is the consistent program issues and glitches they have. We have constant problems with Onboarding paperwork and system shutdowns that extend past an acceptable timeframe. Review collected by and hosted on G2.com.