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Oliva Health

By Oliva Health

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Oliva Health Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the convenient and supportive therapy services of Oliva Health, enhancing their mental well-being effortlessly. (40 mentions)
Users find Oliva Health to be incredibly easy to use, facilitating stress-free access to therapy and support. (38 mentions)
Users value the helpful service of Oliva Health, easing the stress of pursuing mental health therapy. (26 mentions)
Users value the convenient mental health support from Oliva Health, highlighting empathetic professionals and responsive service. (20 mentions)
Users value the personalized 1:1 sessions with therapists, enhancing accessibility and convenience for mental health support. (16 mentions)
Users commend the matching efficiency of Oliva Health, connecting them with highly suitable therapists effortlessly. (13 mentions)
Users find the poor navigation of Oliva Health frustrating, making it difficult to locate session notes intuitively. (6 mentions)
Users experience scheduling issues with Oliva Health, finding it frustrating and lacking flexibility in session management. (5 mentions)
Users report technical issues with glitchy performance and buggy video calls, impacting their overall experience. (5 mentions)
Users experience video issues like lag and find it challenging to access session notes during calls. (5 mentions)
Users find access difficulty with Oliva Health, facing challenges in session access and therapist assignment. (4 mentions)
Users find booking issues frustrating due to therapist hours and new payment rules affecting session management. (2 mentions)

Top Pros or Advantages of Oliva Health

1. Therapy Services
Users value the convenient and supportive therapy services of Oliva Health, enhancing their mental well-being effortlessly.
See 40 mentions

See Related User Reviews

Asif M.
AM

Asif M.

Mid-Market (51-1000 emp.)

4.5/5

"A Valuable Support for My Mental Well-Being"

What do you like about Oliva Health?

I’ve used Oliva a few times throughout the year for online therapy sessions and some courses, and it’s been really helpful for my mental health. The p

Alfie .
A

Alfie .

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic, convenient and helpful service."

What do you like about Oliva Health?

Fantastic, convenient and helpful service. It takes all the stress that stopped me from pursuing therapy away. really easy to access, and it directly

2. Ease of Use
Users find Oliva Health to be incredibly easy to use, facilitating stress-free access to therapy and support.
See 38 mentions

See Related User Reviews

Asif M.
AM

Asif M.

Mid-Market (51-1000 emp.)

4.5/5

"A Valuable Support for My Mental Well-Being"

What do you like about Oliva Health?

I’ve used Oliva a few times throughout the year for online therapy sessions and some courses, and it’s been really helpful for my mental health. The p

Alfie .
A

Alfie .

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic, convenient and helpful service."

What do you like about Oliva Health?

Fantastic, convenient and helpful service. It takes all the stress that stopped me from pursuing therapy away. really easy to access, and it directly

3. Helpful
Users value the helpful service of Oliva Health, easing the stress of pursuing mental health therapy.
See 26 mentions

See Related User Reviews

Asif M.
AM

Asif M.

Mid-Market (51-1000 emp.)

4.5/5

"A Valuable Support for My Mental Well-Being"

What do you like about Oliva Health?

I’ve used Oliva a few times throughout the year for online therapy sessions and some courses, and it’s been really helpful for my mental health. The p

Alfie .
A

Alfie .

Mid-Market (51-1000 emp.)

5.0/5

"Fantastic, convenient and helpful service."

What do you like about Oliva Health?

Fantastic, convenient and helpful service. It takes all the stress that stopped me from pursuing therapy away. really easy to access, and it directly

4. Mental Wellness
Users value the convenient mental health support from Oliva Health, highlighting empathetic professionals and responsive service.
See 20 mentions

See Related User Reviews

Asif M.
AM

Asif M.

Mid-Market (51-1000 emp.)

4.5/5

"A Valuable Support for My Mental Well-Being"

What do you like about Oliva Health?

I’ve used Oliva a few times throughout the year for online therapy sessions and some courses, and it’s been really helpful for my mental health. The p

Luis C.
LC

Luis C.

Mid-Market (51-1000 emp.)

5.0/5

"Oliva has become one of my favorite perks at work."

What do you like about Oliva Health?

You can have professional coaching and emotional therapy. And the professionals are super amazing.

5. Sessions
Users value the personalized 1:1 sessions with therapists, enhancing accessibility and convenience for mental health support.
See 16 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"It helped me a lot through a hard time."

What do you like about Oliva Health?

It's very personal-driven and also can cover professional issues that you are having. Also the app is very easy to use and it sends you reminders of t

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Oliva: Your Personal Guide to Better Mental Health!"

What do you like about Oliva Health?

What I like best about Oliva Health is definitely the 1:1 sessions. Having direct access to professional psychologists through online sessions makes s

6. Matching Efficiency
Users commend the matching efficiency of Oliva Health, connecting them with highly suitable therapists effortlessly.
See 13 mentions

See Related User Reviews

Ale V.
AV

Ale V.

Small-Business (50 or fewer emp.)

4.5/5

"Top coaches at your fingertips"

What do you like about Oliva Health?

Great quality of coaches, very thorough matching process and provides strong tools to ensure the maximum of the session.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use"

What do you like about Oliva Health?

It is very intuitive and if you fill out the forms then you get a great match. I also like that they match you with a few therapist so you can choose

Top Cons or Disadvantages of Oliva Health

1. Poor Navigation
Users find the poor navigation of Oliva Health frustrating, making it difficult to locate session notes intuitively.
See 6 mentions

See Related User Reviews

Todora K.
TK

Todora K.

Small-Business (50 or fewer emp.)

5.0/5

"Oliva makes therapy easy"

What do you dislike about Oliva Health?

Notes summary is a bit hard to find. It took me 3 sessions to locate it, and you have to be logged in the app and not on web.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Favorit employee benefit"

What do you dislike about Oliva Health?

It could be a bit more intuitive to use and find the session notes: - e.g. it would be great to see my old notes during the current session to rememb

2. Scheduling Issues
Users experience scheduling issues with Oliva Health, finding it frustrating and lacking flexibility in session management.
See 5 mentions

See Related User Reviews

Natalia L.
NL

Natalia L.

Enterprise (> 1000 emp.)

5.0/5

"Great platform that make your life better"

What do you dislike about Oliva Health?

I generally like the app, but if I had to point out something, it could be nice to have more flexibility in session scheduling

Jeremie H.
JH

Jeremie H.

Mid-Market (51-1000 emp.)

5.0/5

"Flexible Platform, Great Therapists"

What do you dislike about Oliva Health?

It's very minor, but the surveys to fill before sessions starting. It's annoying.

3. Technical Issues
Users report technical issues with glitchy performance and buggy video calls, impacting their overall experience.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great service for Well being!"

What do you dislike about Oliva Health?

The platform can be quite glitchy at times

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"All round experience has been nothing short of a delight"

What do you dislike about Oliva Health?

Some tech issues when choosing a timeslot on the website. But other than that, very little!

4. Video Issues
Users experience video issues like lag and find it challenging to access session notes during calls.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The most meaningful perk"

What do you dislike about Oliva Health?

The video call lags a bit but it's ok. :)

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Favorit employee benefit"

What do you dislike about Oliva Health?

It could be a bit more intuitive to use and find the session notes: - e.g. it would be great to see my old notes during the current session to rememb

5. Access Difficulty
Users find access difficulty with Oliva Health, facing challenges in session access and therapist assignment.
See 4 mentions

See Related User Reviews

Todora K.
TK

Todora K.

Small-Business (50 or fewer emp.)

5.0/5

"Oliva makes therapy easy"

What do you dislike about Oliva Health?

Notes summary is a bit hard to find. It took me 3 sessions to locate it, and you have to be logged in the app and not on web.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Bumpy start but good experience"

What do you dislike about Oliva Health?

The process of getting assigned to a therapist was a bit challenging and could definitely be improved. It took longer than I expected, and the steps w

6. Booking Issues
Users find booking issues frustrating due to therapist hours and new payment rules affecting session management.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I love Oliva"

What do you dislike about Oliva Health?

Since the psichologysts are in Europe I can't have therapy during the afternoon.

Asif M.
AM

Asif M.

Mid-Market (51-1000 emp.)

4.5/5

"A Valuable Support for My Mental Well-Being"

What do you dislike about Oliva Health?

The interface is not very user friendly. For example, the booking should be easier.

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Oliva Health Reviews (242)

View 1 Video Reviews
Reviews

Oliva Health Reviews (242)

View 1 Video Reviews
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242 reviews
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Alexis T.
AT
Lead Implementation Consultant
Mid-Market (51-1000 emp.)
"Truly Grateful for Oliva Health"
What do you like best about Oliva Health?

From the moment I signed up, I felt supported. The platform made it easy to find a therapist who really got me, and that alone was a huge relief. The onboarding felt thoughtful, and I appreciated having the ability to switch therapists if needed—though in my case, I didn’t have to.

My therapist was kind, professional, and skilled at helping me unpack things I hadn’t even realised I was carrying. The sessions were structured yet flexible, and I always came away with something valuable—whether it was a shift in perspective, a practical tool, or just the feeling of being truly heard.

Oliva also provides a mix of therapy, coaching, and self-guided resources, which helped me stay consistent in between sessions. I felt like the platform respected my time and was designed for people with busy schedules (evening appointments were a huge win).

I’m honestly in a much better place now—mentally, emotionally, and even professionally—thanks to Oliva.

Highly recommend to anyone who wants support that’s genuinely effective, accessible, and tailored to them. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

Nothing in particular. Well adapted to my needs around my work schedule. Review collected by and hosted on G2.com.

MO
Development Scientist
Mid-Market (51-1000 emp.)
"Easy to use, personalised platform"
What do you like best about Oliva Health?

The Oliva app is really easy to use, sessions can be easily booked, rescheduled and added to your calendar. Evening appointments are available which is good for fitting in with the work schedule. It's also really personalised based on the information that you provide so you can get support to focus on whatever area of your life that you wish. It's my first time using something like this and I am pleasantly surprised with the quality. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

Sessions booked outside of what the employer has purchased are expensive. Review collected by and hosted on G2.com.

Eva R.
ER
Client Account Manager
Small-Business (50 or fewer emp.)
"Highly recommend"
What do you like best about Oliva Health?

The platform is very intuitive to use and easy to manage. I was matched with a great therapist who hit on what I wanted straightaway. It's such a relief to have somewhere to go and get all the weight off my chest. And I can do it from my home which takes away even more anxiety. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

The questionnaire to match you with your therapist is not the most helpful. I don't think it asks the right questions. That being said, I was still matched with the right therapist. Review collected by and hosted on G2.com.

Dagoberto T.
DT
Guest Success Specialist
Mid-Market (51-1000 emp.)
"Best decision I have made"
What do you like best about Oliva Health?

Oliva health has provided me with the best therapist and the best professional coach I could ever ask for.

I really like that you can choose which therapist you want to work with and if you have any issues in the platform you can get assistance from their customer support. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

So far I don’t dislike anything about the app. Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Enterprise (> 1000 emp.)
"Consistent and on demand therapy and support"
What do you like best about Oliva Health?

I can make an appointment whenever I like, that works for me and my schedule. The professional I am matched with is the same each time, and I am able to work on both long term development and emergent frustrations. The platform is really built well to work for me and my immediate needs. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

The main user interface is at times a bit of a navigation hassle but it is well worth it for the service provided. Review collected by and hosted on G2.com.

Ronja K.
RK
Operations Manager
Small-Business (50 or fewer emp.)
"Great support, helpful resources, useful system"
What do you like best about Oliva Health?

The matching of a coach and you is excellent, and the self-guided resources are very helpful, too. The website is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

I haven't experienced anything I didn't like about it. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"A variety of tools to support different needs"
What do you like best about Oliva Health?

Oliva is a great platform to give everyone different types of support, including self guided tools, coaching and therapy. The matching process is really thorough so it can figure out what type of help you need, even if you don't know what you need yourself. I like that it gives you the choice of 2/3 therapists which suit the answers you provide in the matching quiz, and you can read their profiles beforehand to choose the one you think will suit you best. Customer support was also really helpful when I needed to rematch with a previous therapist. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

It would be useful to have access to previous matching quizzes. I had an issue with one I submitted and it removed it completely so I had to do it all again. It's just time consuming so would be useful to see a previous one and change any answers as necessary. Review collected by and hosted on G2.com.

Karla Chiquinquira M.
KM
Payroll Data Administrator
Enterprise (> 1000 emp.)
"Oliva's Mental Health"
What do you like best about Oliva Health?

Oliva is very friendly and easy to easy to use. It gives you the flexibility to schedule sessions according to your needs, and the app connects you with very good professionals. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

Nothing so far. I like the service provided by the app :D Review collected by and hosted on G2.com.

Gianluca R.
GR
Executive Recruitment Manager
Enterprise (> 1000 emp.)
"Great benefit to have mental health support"
What do you like best about Oliva Health?

I like that I can have up to 4-5 sessions a months and have support during my journey Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

Nothing actually I believe the app and company is pretty good Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Best platform"
What do you like best about Oliva Health?

Its very easy to use, not only for therapy but also coaching and different type of coaching sessions. Review collected by and hosted on G2.com.

What do you dislike about Oliva Health?

Sometimes the customer support takes a bit to reply Review collected by and hosted on G2.com.