Ondato Reviews & Product Details

Ondato Product Details

Ondato is a global identity and age verification provider that helps businesses streamline Know Your Customer (KYC), Anti-Money Laundering (AML), and age-related compliance. With a focus on accuracy and speed, Ondato enables organisations to verify user identities and ensure compliance with regulatory standards, enhancing operational efficiency and reducing risks associated with identity fraud. Compliant with global regulation standards such as eIDAS, ISO/IEC, NIST, KJM, CAADCA, DSA, GDPR, COPPA, PIPEDA, and others, Ondato is a trusted provider worldwide, catering to various industries, including financial institutions, gaming platforms, e-commerce sites, telecommunications, adult entertainment, and more. Recognised by the Financial Times as one of the fastest-growing companies in Europe, Ondato: -Verifies user identity with 99.8% accuracy -Provides coverage for 192 countries -Confirms onboarding results in less than 30 seconds -Cuts KYC-related business costs up to 90% Ondato's high level of precision builds trust with customers while minimising the risk of fraud. Its extensive coverage ensures that companies can maintain compliance with local regulations while expanding their customer base internationally without compromising quality and security. The fast processing time reduces both friction and user drop-off rates during the onboarding process. By employing Ondato, businesses can decrease AML compliance costs and avoid hefty fines. Overall, Ondato stands out in the identity and age verification industry due to its combination of high accuracy, global coverage, and rapid processing capabilities. By offering a complete Know Your Customer, Anti-Money Laundering, and age verification solution, Ondato enables companies to handle complex regulatory environments while enhancing customer satisfaction and operational effectiveness.

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Ondato

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Product Description

Ondato offers identity verification, business onboarding, customer data platform, due diligence, and authentication solutions tailored to fit in your everyday workflow. Our tools fit the entire customer lifecycle management, starting from onboarding and ending with continuous user monitoring. It's a one-stop solution whether you're worried about compliance or are looking for a more user-friendly data management platform.

Overview by

Vytautas Urbonas (CMO at Ondato)

Value at a Glance

Averages based on real user reviews.

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Ondato Media

Ondato Demo - From identity verification to age verification

Ondato provides an all-in-one compliance solution with AI-powered identity verification, age verification, KYB, and AML screening to streamline onboarding and fraud prevention. Their secure, automated platform ensures regulatory compliance while delivering seamless user experiences. Businesses be...

Ondato Demo - AML Screening and Monitoring

Ondato's screening and monitoring tool offers comprehensive sanctions screening, adverse media checks, and politically exposed person (PEP) monitoring, ensuring businesses remain compliant with evolving AML regulations. The platform provides access to thousands of global sanctions lists, updated ...

Ondato's Know Your Business (KYB) solution streamlines the onboarding of corporate clients by automating the collection and verification of company information, including corporate documents, ultimate beneficial ownership (UBO) structures, and AML screening. This comprehensive approach ensures co...

Ondato Demo - Age verification and age estimation

Ondato's AI-driven age estimation solution uses advanced biometric analysis to determine a person's age instantly without requiring ID documents. This secure and privacy-friendly technology helps businesses comply with age-restricted regulations while ensuring a seamless user experience.

Ondato Demo - OnAge - reusable age verification

Ondato's OnAge is a reusable age verification solution that combines AI-driven facial biometrics with device recognition to determine user age with 98.7% to 100% accuracy. Prioritizing privacy, OnAge retains only the user's age eligibility status, deleting all other personal data post-verificatio...

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Whitepaper - Open Banking and instant payments need smarter KYC

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CB

Chase B.

Founder

Manufacturing

Small-Business (50 or fewer emp.)

9/18/2025

"Made Compliance Feel Simple for My Business"

5/5

What do you like best about Ondato?

Running my industry means I’m always juggling a lot — production schedules, staff, clients, and, of course, regulations. The compliance side used to eat up so much of my time. Verifying clients, making sure documents were real, keeping up with changing rules… it felt endless.

I started using Ondato a few months ago, and honestly, it’s been a big relief. The system handles customer verification quickly and doesn’t just stop there — it keeps monitoring in the background. I don’t have to manually check things again and again. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Nothing serious. It meets almost all of my demands and makes my business smoother even. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

What I like most is that it’s both secure and easy for my clients. They don’t get stuck in the sign-up process, and I can be confident we’re following all the rules. It’s not just about saving time (though it does that), it’s about knowing I won’t wake up to a compliance nightmare.It’s one of those tools that quietly does its job and lets me focus on actually running my business. Review collected by and hosted on G2.com.

CD

Catherine D.

Project Manager

Computer Software

Mid-Market (51-1000 emp.)

9/11/2025

"How Ondato Quietly Became Our Safety Net"

5/5

What do you like best about Ondato?

Every region seemed to have its own rules, and every new client meant another checklist, another background check, another pile of documents to comb through.Then we switched to Ondato.It wasnt flashy or overpromised; it just& worked. Their system feels like it was built with a real plan in mind not just make it faster, but make it safer without slowing people down. Whether its confirming IDs, doing ongoing monitoring, or flagging potential risks, it all happens without interrupting our workflow or annoying our clients. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

The system seems okay to me. It helps in growing our business and gives us a hassle-free workplace. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Now, instead of chasing after missing documents or double-checking names manually, we can focus on the actual relationships were building. I cant say that about many tools weve used.If theres one thing Ive learned, its that good compliance isnt loud its invisible. Ondato made ours disappear into the background, and thats exactly how I like it. Review collected by and hosted on G2.com.

SM

Sarah M.

Marketing Author

Higher Education

Mid-Market (51-1000 emp.)

9/4/2025

"Ondato Saved the Day During the Craziest Event Ever"

5/5

What do you like best about Ondato?

Ondato came through when we needed them the most. We had a huge sporting event coming up — millions of people, massive onboarding rush — and our old KYC setup would’ve just crumbled. Ondato set up two flows (one full-on automated, the other hybrid with biometric stuff), and boom — it just worked. Fast, slick, no major hiccups. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Nothing major, but the integration guides could be a little easier for devs to follow. We had to call their support team a few times — thankfully, they’re super responsive. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

We went from “How on earth are we going to onboard this many users?” to “Wow, we verified almost all of them in one go.” The automation rate was insane — nearly 99.74% done on the first try. Time per onboarding? Like 30–50 seconds. Total lifesaver. Oh, 100%. If you’ve got volume or need something that scales fast without losing accuracy, Ondato is your go-to. Review collected by and hosted on G2.com.

AR

Alejandro R.

Payroll Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

8/28/2025

"The Day We Stopped Worrying About Compliance and Started Growing Again"

5/5

What do you like best about Ondato?

When I started my company, I thought the hardest part would be getting customers.I was wrong. It wasn’t the marketing,the product or trust. After expanding fast with new markets, new customers and opportunities, we started facing new problems. With every step forward, compliance slowed us down. ID checks took days. Fraud slipped through. Then my team needed to do more paperwork instead of building the business.I could see it in our numbers.Then Ondato came in and did fast, accurate, and scalable work. It made them our compliance department in a box. In weeks, they integrated seamlessly with our platform. Customers could verify their identity in minutes. Fraud detection became proactive, not reactive. And best of all, we were always ready for any regulator’s questions — without having to scramble.Overnight, onboarding time dropped by more than half. Fraud attempts plummeted. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

While it supports documents from 192 countries, some regional document types or new national ID formats may take time to be fully integrated. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Ondato didn’t just fix a problem.They changed our present by removing our biggest growth barrier — and they changed our future by making expansion possible without fear.Today, we’re not just surviving in a regulated industry.We’re thriving. We opened in three new countries in six months. My marketing team stopped tiptoeing around compliance and started proudly telling the world: “We protect your trust with the best verification technology there is.” Review collected by and hosted on G2.com.

AP

Allegra P.

Founder

Information Technology and Services

Small-Business (50 or fewer emp.)

8/3/2025

"I felt safe, secure, and in control—finally, a verification process I can trust!"

5/5

What do you like best about Ondato?

Honestly, I was nervous at first when I had to upload my ID and personal info online. Thanks to Ondato for providing the best possible services and making me feel completely safe and professional. They have explained every single detail with passion and care. Trust me this clear explanation will make you confident about your data privacy's security. I loved how fast it worked—within a minute, they scan my personal documents and this makes my job easier.

They even ran checks in the background (like sanctions and suspicious activity)—not that I had anything to hide! But it gave me confidence that this wasn’t just a checkbox process—they were doing real due diligence, and I felt protected the whole time. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

Not much, really. If I had to nitpick, the camera took a couple of seconds to focus when I uploaded my ID, but it still worked just fine. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

I have been going through many services and I didn’t get any confirmation that my documents were received or verified. I had to follow up with support twice, and still no clear answer. It took days, and I never even knew who had access to my personal info. I kept wondering: Who’s storing my data? Where is it going? Is it even encrypted?

Another issue? No transparency. No mention of how my information would be used, what checks they were running, or even what compliance standards they followed.

That’s why Ondato came as fresh air for me. The difference was immediate: clean interface, security indicators, clear consent process, fast results, and I knew exactly what was happening with my data at every step. I finally felt like my privacy was respected and my time was valued. Review collected by and hosted on G2.com.

SB

Sarah B.

Founder & Principal

Public Relations and Communications

Small-Business (50 or fewer emp.)

7/27/2025

"Made me feel secure, respected, and in control during the whole process"

5/5

What do you like best about Ondato?

Ondato wins my heart with transparency,care and reliability. What impressed me even more was how professional and fast the entire verification process was. I submitted all my documents and within minutes of submitting my documents and photo, everything was reviewed, verified, and I received an update. It doesn’t need any paperwork, no unnecessary back-and-forth. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

One small problem which I faced was after uploading documents my device reset once. But it didn’t affect the outcome. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Ondato is a big relief for me as it comes with digital solutions. It helps a lot for checking my identity, and verifying information securely.This takes the stress of in-person visits entirely. I felt protected throughout, and that matters a lot when you’re sharing sensitive data. The fact that the platform follows strict compliance protocols gave me even more peace of mind. Review collected by and hosted on G2.com.

JM

Jenna M.

Software Developer/Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

8/12/2025

"Robust compliance without slowing us down"

5/5

What do you like best about Ondato?

Ondato combines everything we need into one platform—real-time identity checks, document scanning, biometric match, and background investigation across over 15,000 sources. Their AI-driven process feels incredibly robust yet smooth, even for first-time users. The 99.8% accuracy gives us peace of mind, and we’re able to process investor applications securely in under a minute. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

We’d love a bit more custom branding flexibility within the verification journey, though that’s a minor wish compared to the platform’s strengths. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

Before Ondato, our compliance team was spending too much time manually validating ID documents and running checks across different systems. Now everything is automated, faster, and more reliable. We also significantly reduced compliance costs and cut down user drop-offs during registration. Most importantly, it protects both our investors and borrowers from risk. Review collected by and hosted on G2.com.

JB

Joan B.

Engineer - Team Lead

Computer Software

Mid-Market (51-1000 emp.)

6/25/2025

"Eliminates the manual bottlenecks and legal guesswork we used to face in onboarding"

5/5

What do you like best about Ondato?

A seamless identity verification is needed for our sim card registrations and the process may vary from country to country. Ondato has the ability to customize document and ID methods as per the requirements. It maintains the region methods to ensure compliance with laws like eIDAS, GDPR, and local telecom-specific KYC mandates. Moreover they use AI based background analyses to add an extra layer of fraud prevention. This helps to make the mobile number portability services and high-risk accounts free from potential threats or attacks. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

It takes more than usual time for initial implementation across multiple legacy systems. But their support team is highly responsive and takes the necessary steps to overcome the situation. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

SIM activation or service sign-up is mandatory in this telecom sector for verifying identity of the clients. So that fully digitization process makes the fraud cases low and improves customer satisfaction. We now process tens of thousands of verifications per month with 99.8% accuracy, and we’ve been able to cut our compliance overhead by over 70%. Review collected by and hosted on G2.com.

DG

Dominique G.

DevOps Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

7/11/2025

"Flexible in adapting to jurisdiction-specific compliance rules"

5/5

What do you like best about Ondato?

Ondato is flexible in adapting to jurisdiction-specific compliance rules. We operate in over 30 countries, and for each and every region we need to select different ID methods, documentation types, and data collection rules and with Ondato these processes become easier for us. The way it handles regulatory fragmentation is outstanding. Their triple-layer verification process makes the system strongest.The combination of document scanning, biometric facial matching, and AI-based background checks takes only 60 seconds to complete the whole process. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

In my opinion,the dashboard needs more attention. It can be modified to make it more user-friendly. Review collected by and hosted on G2.com.

PM

Peter M.

Founder

Environmental Services

Small-Business (50 or fewer emp.)

5/29/2025

"Boosted the overall productivity as well as employees satisfaction level"

5/5

What do you like best about Ondato?

Ondato comes with a robust set of identity verification specifications and all are helpful for both compliance and users. This system supports different types of document types, real time verification, identity verification, biometric checks, and others. The modular architecture of the system allows us to configure our exact business needs and provides the necessary steps for it. On the other hand, the dashboard offers clear visibility into verification status and risk levels. Review collected by and hosted on G2.com.

What do you dislike about Ondato?

The core features work extremely well and are helpful for users too. But the advanced settings and configuration can be a bit tricky for non technical users. A more guided onboarding can make the best solution. Review collected by and hosted on G2.com.

What problems is Ondato solving and how is that benefiting you?

The advanced verification specifications and process have a positive impact on our operational wellbeing. As it works automatically, there is a little chance of human errors and freed up internal resources. Definitely it boosted the overall productivity as well as employees satisfaction level. At the same time our clients and customers get a good impression and leads to higher retention and trust. Review collected by and hosted on G2.com.