Oryx Dental Software Reviews & Product Details

Oryx is a combination of all of the best components of Dentrix, Axium, Open Dental, or any dental software you can think of. On top of that, you don’t need a company like Weave, Adit, or Revenue Well to help you send external communications to your patients for appointment reminders, email campaigns, or review requests. Submitting insurance claims is a breeze and the oryx support team is always there to help with any issues that may arise. Review collected by and hosted on G2.com.

Sometimes the software will glitch and not load for a few seconds. Other than that, the software is nearly perfect. Review collected by and hosted on G2.com.

I've used Oryx for 7 years, and have seen it grow and change over that time into a robust interface that allows you to successfully diagnose, document, and apply risk management principles to the care provided to our patients. Its all-in-one package allows you to schedule, communicate with, request reviews, chart, take radiographs and even create your own consent documents in addition to the Kois ICD forms built into the software. If you're a Kois doc, you will immediately see how the software works seamlessly with John's teachings, and allows you to actually implement what you've learned. It is fantastic for sharing with patients their condition and risk. Among the various softwares I've used in my 18 years of practice, this is the best. Review collected by and hosted on G2.com.

- treatment planning and case presentation still a real challenge. not user friendly, hard to customize and make esthetic for a higher end case presentation.

- upgrades sound great but weren't well shared with original users and are geared to capture the DSO market; are cost prohibitive for the solo practice owner - this is so frustrating, because that flies in the face of the Kois center and its guiding principles. But market share matters, right?

- customer service is harder to obtain now - you can't just call in to ask for help; it's a back and forth email dialogue that may not be as timely as you need it to be

- some lags in refresh time; often we need to refresh the entire page to get updates loaded. Review collected by and hosted on G2.com.

I love that Oryx is a cloud-based, all inclusive practice management software. I have used Dentrix, Eagle Soft, and Open Dental, and Oryx is so much better than the server based PMS. I love that I don't need a bunch of additional programs to integrate into Oryx. When I had open dental we were spending an extra $400/month just to be able to have online scheduling, electronic forms, and other basic features that are included in Oryx. It is really nice to have software that looks and feels modern. The built-in clearing house makes sending claims easy. I think one of my favorite things is how much Oryx listens to user feedback and is constantly improving the software. Review collected by and hosted on G2.com.

I wish they had invested more on creating video trainings on how to maximize our use of the software. There are some power users doing really cool things with Oryx, some who have taught courses on how to use it to the fullest. I wish Oryx paid them to create trainings on how they are utilizing the software and making it as aesthetic as possible, and how to integrate it into more comprehensive work flows.

There are no large, negative things I dislike about Oryx. There are random little inconveniences where it can't do things that other softwares can, but they usually don't matter, and often have a different solution to accomplish the task. Review collected by and hosted on G2.com.

There are a ton of dental practice management software options out there, but Oryx really stands out. It actually brings everything together in one place. Everything just works smoothly.

One of the biggest things I love about it is that it’s cloud-based, so you can access what you need from anywhere. That kind of flexibility is huge.

Honestly, Oryx just makes running a practice easier. It’s modern, intuitive, and built for the way offices work. Review collected by and hosted on G2.com.

Oryx has a lot going for it, but there are a couple of areas that could use some fine-tuning. One big one is staff training—while the system is pretty intuitive, more training could help teams get the most out of it. The custom reports have potential, but they still feel like they’re in the works. With some more refinement, they could match the high standard of the rest of the platform. Review collected by and hosted on G2.com.

No need for 3rd party vendors like Weave or Dental Intel Review collected by and hosted on G2.com.

The functionality of insurance benefits and how it is connected to the treatment plan is less than optimal. Oryx miscalculates the remaining benefits by subtracting the amount of next prophy visit so that if the patient has a procedure to be done prior to the next scheduled prophy visit, the coverage calculation is incorrect. Review collected by and hosted on G2.com.

As an office manager I find the software to be super easy with submitting claims and all the billing. Being able to attach clinical notes as a whole and not excerpts is important. As a cloud based software I can login anywhere when I need to. Support is excellent in helping with any questions and they are also wonderful when offices suggest new ideas. They are always willing to listen, engage and update!! Review collected by and hosted on G2.com.

I struggle most with treatment planning. Only because my assistants do it so efficiently that I don’t have to do it! Review collected by and hosted on G2.com.

After 13 years in the dental field and experience with various dental software, I’m thrilled to have found Oryx. As a practice manager, I was looking for innovative and user-friendly software, and Oryx exceeded my expectations. It’s efficient, modern, and accessible, eliminating the need for third-party systems. Clinically, it offers excellent features like health history tracking and patient questionnaires, improving our ability to care for patients. Oryx also enhances engagement with both patients and our team, making communication smoother and more efficient. I love that we no longer need to scan documents, freeing up my team to focus on patient care. The support team is responsive, and the conversion process was smooth. Highly recommend! Review collected by and hosted on G2.com.

I believe it takes time to get used to any dental software, but the longer you work with Oryx, the more you can take advantage of all its great features. What might seem challenging at first actually starts to make sense as you get familiar with it. Plus, Oryx is always open to feedback and continuously strives to improve. Review collected by and hosted on G2.com.

Software that does everything and accessible everywhere due to cloud Review collected by and hosted on G2.com.

Can’t take X-rays offline, nothing works when internet is down.

A few times it’s had major issues where we couldn’t function as an option.

Anytime I need something fixed it takes more than 24 hours or over a weekend which really is unacceptable.

The things they consider a feature request I consider basic functioning and they don’t fix it.

Yes, some things are better than previous software but somethings just aren’t great at all.

Instructions to address a chronic issue aren’t always good. Review collected by and hosted on G2.com.

They are always listening to your suggestions and recommendations. What I love is that they are always working to improve the software. Review collected by and hosted on G2.com.

I wish you could customize the schedule more. In our prior software, you could easily open/close a provider's column and it would adjust the gross production for the day. Or if someone's schedule was changing you could select a date to have the schedule change and it would keep their old schedule. Review collected by and hosted on G2.com.

When deciding we wanted a cloud based Software we knew what we wanted but hadn’t seen it until we came across Oryx. Oryx is your true all in one dental software, from patient communication, patient charting , to claims and submission and status it has been a game changer. Review collected by and hosted on G2.com.

I can not say it’s a dislike but I think when calling customer service it should be easy to connect with a person than to have to wait. Review collected by and hosted on G2.com.