AutomationEdge Features
What are the features of AutomationEdge?
Automation Building
- Visual Editor
- Workflow Recording
- Pre-Built Templates
- Custom Automation
- Collaboration
- Ease of Bot Creation
Bot Management & Execution
- Bot Scheduling
- Attended Automation
- Unattended Automation
- Bot Performance Analytics
- Data and Product Security
- Scalability
Intelligent Automation
- OCR
- Machine Learning
- NLP
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Administration
Change Management | Based on 14 AutomationEdge reviews. Tools to track and implement required IT changes in a system. | 86% (Based on 14 reviews) | |
Asset Management | Based on 14 AutomationEdge reviews. Tools to organize and manage all IT assets within an organization. | 86% (Based on 14 reviews) | |
Reports & Analytics | A means to view and analyze a large amount of data in order to gain business insights. This feature was mentioned in 18 AutomationEdge reviews. | 93% (Based on 18 reviews) |
Service Desk
Help Desk | A place for users to submit tickets when they require IT help. 19 reviewers of AutomationEdge have provided feedback on this feature. | 90% (Based on 19 reviews) | |
Incident Reports | As reported in 20 AutomationEdge reviews. Reports based on IT incidents so IT members can prioritize high risk issues and maintain a record of problems and how often they occur. | 88% (Based on 20 reviews) | |
Process Workflow | Based on 18 AutomationEdge reviews. The ability to create flowcharts and other means to outline specific processes to ensure that all requirements are met. | 86% (Based on 18 reviews) |
Automation Building
Visual Editor | Provides a visual editor to easily create automation models. This feature was mentioned in 30 AutomationEdge reviews. | 88% (Based on 30 reviews) | |
Workflow Recording | As reported in 27 AutomationEdge reviews. Offers the ability to record processes performed by humans to be recreated by bots. | 89% (Based on 27 reviews) | |
Pre-Built Templates | Provides templates for workflows and processes for easier automation creation. This feature was mentioned in 26 AutomationEdge reviews. | 86% (Based on 26 reviews) | |
Custom Automation | As reported in 33 AutomationEdge reviews. Allows developers to code custom automations. | 88% (Based on 33 reviews) | |
Collaboration | As reported in 27 AutomationEdge reviews. Offers users the ability to reuse process automations and communicate with other team members around automation building. | 83% (Based on 27 reviews) | |
Ease of Bot Creation | Based on 29 AutomationEdge reviews. Allows non-technical users to create bots in an easy, intuitive manner. | 87% (Based on 29 reviews) |
Bot Management & Execution
Bot Scheduling | Equips administrators with the ability to schedule bot deployments in advance or on a consistent, regulated cadence. This feature was mentioned in 31 AutomationEdge reviews. | 86% (Based on 31 reviews) | |
Attended Automation | Automates processes that supplement human action, often requiring human intervention and collaboration. This feature was mentioned in 29 AutomationEdge reviews. | 86% (Based on 29 reviews) | |
Unattended Automation | Automates processes completely without the need for human intervention. 30 reviewers of AutomationEdge have provided feedback on this feature. | 81% (Based on 30 reviews) | |
Bot Performance Analytics | Based on 29 AutomationEdge reviews. Allows users to analyze the performance of bots via dashboards. | 82% (Based on 29 reviews) | |
Data and Product Security | Based on 30 AutomationEdge reviews. Insures data remains secure and compliant with industry standards. | 87% (Based on 30 reviews) | |
Scalability | Able to support large deployments. This feature was mentioned in 32 AutomationEdge reviews. | 86% (Based on 32 reviews) |
Functionality
Ticketing System | Provides a service desk for users to submit tickets for IT-related issues. 18 reviewers of AutomationEdge have provided feedback on this feature. | 89% (Based on 18 reviews) | |
Performance Logging | Tracks action-by-action asset performance with machine- or human-readable logs. 16 reviewers of AutomationEdge have provided feedback on this feature. | 85% (Based on 16 reviews) | |
Alerting | As reported in 19 AutomationEdge reviews. Creates alerts when tracked assets encounter errors or performance issues. | 89% (Based on 19 reviews) | |
Automation | Automates repetitive tasks associated with IT service operations and maintenance. This feature was mentioned in 19 AutomationEdge reviews. | 92% (Based on 19 reviews) |
Management
Reporting | Provides graphics, dashboards, and general reporting around IT service, assets, and incidents. This feature was mentioned in 19 AutomationEdge reviews. | 89% (Based on 19 reviews) | |
Administration Console | As reported in 19 AutomationEdge reviews. Provides administrative tools for routine maintenance, upkeep, and tracking. | 86% (Based on 19 reviews) | |
Access Management | As reported in 17 AutomationEdge reviews. Gives administrators control over user privileges and accessibility for IT assets. | 88% (Based on 17 reviews) | |
Asset Management | As reported in 15 AutomationEdge reviews. Gives administrators control over hardware and software resource allocation and tracking. | 83% (Based on 15 reviews) | |
Policy Dictation | Controls policies and configurations across business applications and hardware. This feature was mentioned in 14 AutomationEdge reviews. | 86% (Based on 14 reviews) |
Intelligent Automation
OCR | Based on 27 AutomationEdge reviews. Provides OCR capabilities in order to recognize text in documents and applications. | 77% (Based on 27 reviews) | |
Machine Learning | As reported in 25 AutomationEdge reviews. Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns. | 79% (Based on 25 reviews) | |
NLP | Provides NLP capabilities in order to understand text in documents and applications. This feature was mentioned in 22 AutomationEdge reviews. | 77% (Based on 22 reviews) |
ServiceNow Apps
ServiceNow Integration | How satisfied are you with this app/integration in the ServiceNow ecosystem? | Not enough data | |
Value | How valuable is it to be able to use this product with ServiceNow? | Not enough data |
Agentic AI - ServiceNow Store Apps
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data |
Agentic AI - Robotic Process Automation (RPA)
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - IT Service Management (ITSM) Tools
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |