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AccuSourceHR, Inc. Reviews & Product Details

AccuSourceHR, Inc. Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

AccuSourceHR, Inc. Integrations

(3)
Verified by AccuSourceHR, Inc.

AccuSourceHR, Inc. Media

AccuSourceHR, Inc. Demo - Home Page
The SourceDirect™ platform features a clean, user-friendly Home Page interface designed for efficiency and ease of use. From this central hub, users can quickly place new orders, monitor ongoing activity, and access archived reports—all with just a few clicks. The intuitive layout helps streamlin...
AccuSourceHR, Inc. Demo - Ordering Interface
The SourceDirect™ platform's Ordering Interface empowers users to efficiently create applicant profiles, select from comprehensive screening packages or individual a la carte services, and place orders with ease. Its intuitive design streamlines the ordering process, saving time while ensuring ac...
AccuSourceHR, Inc. Demo - Applicant Profile
The MySource™ Candidate Portal provides applicants with a streamlined and intuitive interface to manage their background screening process. Within the Applicant Profile view, users can securely review and sign required documents, monitor the real-time status of their background checks, and receiv...
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AccuSourceHR, Inc. Reviews (158)

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Reviews

AccuSourceHR, Inc. Reviews (158)

View 2 Video Reviews
4.6
158 reviews

Pros & Cons

Generated from real user reviews
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Earnie G.
EG
Chief of Staff | Human Resources Manager
Small-Business (50 or fewer emp.)
"AccuSource Background and Drug Test Results are Complete, Quick and Professional"
What do you like best about AccuSourceHR, Inc.?

The checks are run concurrently and provide accurate and quick results. The use of candidate input reduces the workload and finacial burden on the company by limiting the need for direct employee involvement. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

I have not observed or experienced anything. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Really great model, good customer support model."
What do you like best about AccuSourceHR, Inc.?

I really enjoy how quickly the customer support team answers calls and emails. I don't usually have questions for them but when I do they're quick and helpful in resolving. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

I wish that the notes section on background checks with findings is a little more clear. I did like that about the older model (people G2) Review collected by and hosted on G2.com.

Lamar R.
LR
compliance specialist
Small-Business (50 or fewer emp.)
"Its good and the service is good but could work on a few things."
What do you like best about AccuSourceHR, Inc.?

Easy to use for sending out invites, But i wish there was more access to short cuts. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Some times it takes a long time for service to response and fix issues. I rather fix them if possible Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

CC
Senior Security Officer
Mid-Market (51-1000 emp.)
"Used for Private School Employee Background Checks"
What do you like best about AccuSourceHR, Inc.?

The dash board and drop down menus are plentiful and show information in a variety of useful ways. The checks are conducted pretty quickly and seem to be thorough in reaching back to past jurisdictions of the subjects prior residences. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Profiles with flags are shown in the list but there is no easy wasy to find the specific flagged item. The persons completed background check has to be opened and each subsequent check oped to look for the specific flagged item. A user should be able to click on the flag in the main profiles list and that should take the reviewer directly to the flagged entry/entries. Time consuming as it is now.

Searching for data in any of the various views is not obviouis to a new user. The system requires clicking into the box below the particular column to search. The box itself is not highlighted or labeled with a "search here" tag. The search line/areas should be identified more clearly. Once you know you know but its is not obvious and when I first started using the software I had to contact customer service chat to find out how. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

LL
Compliance Supervisor
Small-Business (50 or fewer emp.)
"AccuSourceHR--Love it!"
What do you like best about AccuSourceHR, Inc.?

The ability to check the status within the AccuSource portal. It shows exactly when the ETA is and which counties/cities are still pending. Customer Service is always prompt, efficient and very helpful! Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Not much to dislike -- wish it was faster sometimes but understand that could be based on the source the information is being requested from. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback on our services. AccuSourceHR values our partnership and looks forward to supporting your ongoing screening needs.

NJ
Senior Employee Experience Manager
Mid-Market (51-1000 emp.)
"The setup process was quick and straightforward,"
What do you like best about AccuSourceHR, Inc.?

Using this platform has been easy and intuitive Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Setting it up was fairly easy but there has been a few kinks but they easily remedy it with there amazing customer service department. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Okay experience with AccuSourceHR."
What do you like best about AccuSourceHR, Inc.?

Ease of setting up people to use the system from admins to candidates. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

The package requirement set-up when integrating with an ATS, in our instance UKG. If a candidate has multiple employment verifications - I need to have the exact amount set up in the package issued to the candidate. It cant be a la carte, so if they only have 5 verifications but I set up 8 - I am charged for 8. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for your feedback. We're glad to hear that setting up users in the system has been easy for you. We understand the challenges you've experienced with package setup during ATS integration, and we appreciate you bringing this to our attention. We're always looking for ways to improve flexibility and cost-efficiency. Please feel free to reach out to us at customersuccess@accusourcehr.com so we can explore solutions that better fit your needs.

Verified User in Government Administration
IG
Enterprise (> 1000 emp.)
"Great software/user friendly"
What do you like best about AccuSourceHR, Inc.?

I like the fact that I can enter very little information and it can get the rest from the concerned party.

I use this software on a weekly basis for background checks and never had an issue.

Customer service is always ready to assist whenever I have an issue.

It is fairly affordable too for my employer. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

When I enter an organization of which the fees will be charged too, I am unable to change it myself once entered in the system. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback on our services. AccuSourceHR values our partnership and looks forward to supporting your ongoing screening needs.

Valerie P.
VP
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"Simple and easy to use screening process"
What do you like best about AccuSourceHR, Inc.?

Initiating a request for background check is easy through the website. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Some counties take a long time to produce results, but this is not the fault of AccuSourceHR. Using the chat function for customer support is easy and helpful. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback on our services. AccuSourceHR values our partnership and looks forward to supporting your ongoing screening needs.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Great Service"
What do you like best about AccuSourceHR, Inc.?

Customer service is very knowledgeable and effectively resolves any issues. Review collected by and hosted on G2.com.

What do you dislike about AccuSourceHR, Inc.?

Backgrounds complete and show 100% without information being available. Review collected by and hosted on G2.com.

Response from Danielle Olivier of AccuSourceHR, Inc.

Thank you for taking the time to provide feedback regarding our services. AccuSourceHR looks forward to continuing our partnership to support your ongoing screening needs.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

12 months

Average Discount

12%

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AccuSourceHR, Inc. Features
Screening and Assessments
Compliance
Dashboard
Real-Time Tracking
Platform Search
Alerts and Notifications
Mobility
Messaging
Compliance
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