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Alaan Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Alaan to be very easy to use, enhancing efficiency and streamlining their expense reporting process. (343 mentions)
Users find expense management effortless with Alaan, enhancing budget oversight and simplifying daily office transactions. (108 mentions)
Users find Alaan to be very convenient, appreciating its ease of use and hassle-free functionality for managing expenses. (99 mentions)
Users commend Alaan's responsive customer support, consistently providing efficient solutions and exceptional assistance. (93 mentions)
Users love the easy tracking of transactions with Alaan, enhancing control and efficiency in managing expenses. (74 mentions)
Users find approval issues challenging, leading to confusion and repeated logins for expense management in Alaan. (50 mentions)
Users face card withdrawal issues, highlighting difficulties during emergencies when cash payments are necessary. (33 mentions)
Users note the limited options for customization and currency flexibility, restricting usability for diverse business needs. (32 mentions)
Users experience slow processing, facing delays with fund transfers and submission issues requiring re-login. (32 mentions)
Users report upload issues, struggling with incomplete receipt approvals and international bank account limitations. (30 mentions)

5 Pros or Advantages of Alaan

1. Ease of Use
Users find Alaan to be very easy to use, enhancing efficiency and streamlining their expense reporting process.
See 343 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Payment Convenience on the go 😀"

What do you like about Alaan?

Alaan card is very convenient to use. This helps the operational requirement to be efficient and the customer service is very responsive.

Abdelrahman E.
AE

Abdelrahman E.

Small-Business (50 or fewer emp.)

5.0/5

"Simple - straightforward - ideal solution for corporate cards"

What do you like about Alaan?

Great customer service. The team has helped me with providing a special flow as it has not been rolled out yet for my nationality. The UI is very eas

2. Expense Management
Users find expense management effortless with Alaan, enhancing budget oversight and simplifying daily office transactions.
See 108 mentions

See Related User Reviews

Shon Sunny G.
SG

Shon Sunny G.

Small-Business (50 or fewer emp.)

5.0/5

"Great place to manage expenses"

What do you like about Alaan?

Managing expenses within departments and departmental budget utilizations are so much more easier now

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Its very great tool for managing office day to day expenses"

What do you like about Alaan?

Its manage office day to day expenses and you can also update invoice for each entry that can be useful anytime in future.

3. Convenience
Users find Alaan to be very convenient, appreciating its ease of use and hassle-free functionality for managing expenses.
See 99 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Payment Convenience on the go 😀"

What do you like about Alaan?

Alaan card is very convenient to use. This helps the operational requirement to be efficient and the customer service is very responsive.

Mohsin F.
MF

Mohsin F.

Small-Business (50 or fewer emp.)

5.0/5

"Alaan has become very important for the organizations and its employees to store all its expenses"

What do you like about Alaan?

It is very convenient, great, easy to use, and has self-explanatory instructions. Most importantly it is hassle-free to use

4. Customer Support
Users commend Alaan's responsive customer support, consistently providing efficient solutions and exceptional assistance.
See 93 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Payment Convenience on the go 😀"

What do you like about Alaan?

Alaan card is very convenient to use. This helps the operational requirement to be efficient and the customer service is very responsive.

Abdelrahman E.
AE

Abdelrahman E.

Small-Business (50 or fewer emp.)

5.0/5

"Simple - straightforward - ideal solution for corporate cards"

What do you like about Alaan?

Great customer service. The team has helped me with providing a special flow as it has not been rolled out yet for my nationality. The UI is very eas

5. Tracking Ease
Users love the easy tracking of transactions with Alaan, enhancing control and efficiency in managing expenses.
See 74 mentions

See Related User Reviews

AH

Ahmad H.

Mid-Market (51-1000 emp.)

3.5/5

"good"

What do you like about Alaan?

invoice tracing along with tracking system

Alwin John A.
AA

Alwin John A.

Small-Business (50 or fewer emp.)

5.0/5

"The product which helped our Corporate spend more convenient"

What do you like about Alaan?

Alaan has been an outstanding corporate spending solution for our organization. It was able to issue debit cards to employees, which we could then top

5 Cons or Disadvantages of Alaan

1. Approval Issues
Users find approval issues challenging, leading to confusion and repeated logins for expense management in Alaan.
See 50 mentions

See Related User Reviews

Mark T.
MT

Mark T.

Small-Business (50 or fewer emp.)

5.0/5

"An excellent system that helps companies increase productivity and reduce paperwork!"

What do you dislike about Alaan?

If not set up correctly or with sufficient detail it could be missused by employees.

Syed Mohsin A.
SA

Syed Mohsin A.

Mid-Market (51-1000 emp.)

5.0/5

"Its superb"

What do you dislike about Alaan?

I have to login again and again in portal

2. Card Issues
Users face card withdrawal issues, highlighting difficulties during emergencies when cash payments are necessary.
See 33 mentions

See Related User Reviews

SS

Sari S.

Mid-Market (51-1000 emp.)

4.5/5

"Smooth financial operations"

What do you dislike about Alaan?

There isn't any actual downsides compared to any credit card. However, it would be helpful to find a solution in shared card regarding obtaining the O

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Time Saver"

What do you dislike about Alaan?

Can't withdraw from the card and pay the merchant tru cash in case electronic payment is not available.

3. Limited Options
Users note the limited options for customization and currency flexibility, restricting usability for diverse business needs.
See 32 mentions

See Related User Reviews

Ahmed A.
AA

Ahmed A.

Mid-Market (51-1000 emp.)

4.0/5

"Alaan does what it does extremely well"

What do you dislike about Alaan?

It could use a few multi-currency options for international businesses

AM

Ahmed M.

Enterprise (> 1000 emp.)

5.0/5

"Effortless and Efficient Expense Tracking"

What do you dislike about Alaan?

While Alaan offers a robust platform, it could benefit from more customization options to better align with unique business needs. Some features may f

4. Slow Processing
Users experience slow processing, facing delays with fund transfers and submission issues requiring re-login.
See 32 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and helps organize finances"

What do you dislike about Alaan?

slow transfer from bank to card no cashback on all payments

SJ

Saif j.

Mid-Market (51-1000 emp.)

4.5/5

"Very Good Experience with Alaan App and easy for my payment process."

What do you dislike about Alaan?

Sometimes in submitting its slow and I have to go back and login again.

5. Upload Issues
Users report upload issues, struggling with incomplete receipt approvals and international bank account limitations.
See 30 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very easy and convenient."

What do you dislike about Alaan?

No cash withdrawal. The receipt was approved even though only half of it was uploaded; therefore, we need the original receipt.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great solution for internal agency payments."

What do you dislike about Alaan?

Maybe that we are required to upload a receipt to verify a payment everytime. But other than that, so far haven't faced any issues.

Alaan Reviews (715)

Reviews

Alaan Reviews (715)

4.7
715 reviews
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G2 reviews are authentic and verified.
Verified User in Furniture
UF
Mid-Market (51-1000 emp.)
"fast and seamless expense management with Alaan, it makes corporate spending simple and efficient"
What do you like best about Alaan?

hat I like best about Alaan is how easy it makes tracking and managing company expenses. The real-time spend visibility, smart corporate cards, and automated workflows save a lot of time and reduce manual errors Review collected by and hosted on G2.com.

What do you dislike about Alaan?

While Alaan offers great features, I found that the initial setup and onboarding process could be a bit smoother. Some features also require a learning curve for first-time users Review collected by and hosted on G2.com.

II
expert buyer
Enterprise (> 1000 emp.)
"Alaan Simplifies Corporate Spend Management"
What do you like best about Alaan?

Alaan stands out for its clean user interface and intuitive navigation. It makes expense tracking and approvals fast and hassle-free, especially for teams that need real-time visibility. The onboarding process was smooth, and the platform is generally easy to pick up without much training. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Some advanced features could be more customizable, and integration with certain accounting tools takes a bit of time. A more responsive support channel would also be appreciated during peak business hours. Review collected by and hosted on G2.com.

Saket A.
SA
COO
Small-Business (50 or fewer emp.)
"Best Finance Management App"
What do you like best about Alaan?

It's ease of use. Got great and easy UI where each transaction is clearly visible and categorized according to the type of spent.

Tap and pay - no headache. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Customer support may be - for adhoc issues Review collected by and hosted on G2.com.

Elbhelyn B.
EB
Admin Assistant
Small-Business (50 or fewer emp.)
"Simplifying Business Expenses with the Alaan Card"
What do you like best about Alaan?

The Alaan card helps me track my spending without the need for reimbursement processes and speeds up operations with instant fund disbursement—no more asking managers for OTPs. Everything can be managed through the mobile app, and I can even upload receipts by simply taking a picture.

It also provides excellent financial control, efficiency, and security, making it perfect for businesses looking to modernize their financial processes. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

So far, I haven't experienced any issues with the Alaan Card. Everything has been running smoothly, and it's been a seamless experience for managing company expenses. The card has performed exactly as expected, without any errors or setbacks. Review collected by and hosted on G2.com.

Haris A.
HA
Finance & Investment Manager | Hospitality | Restaurants | Venture Capital | Business Incubator
Accounting
Small-Business (50 or fewer emp.)
"Efficient Expense Management with Room for Improvement: A Review of Alaan Pay"
What do you like best about Alaan?

Alaan Pay is an innovative and efficient platform charming for managing corporate expenses. It has an easy-to-use interface and strong features which makes expense tracking and spending controlling a lot of fun and clear without missing emphasis on transparency and responsibility. Its integration with accounting systems can improve the system's efficiencies as book entries are reduced thereby simplifying financial analysis and accounting. What is most interesting is the fact that this payment processor publishes the option for issuance of virtual cards which is very good for online transaction hence proving its friendliness. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Multiple individual Alaan Pay features are advantageous, but the platform would in fact appreciate additional capabilities concerning the generation of reports. The reports that are now in place are contextually fitting but their degree of customization is not very high. It should also be noted that extensive as it is, the mobile application, still has problems in terms of loading speed at the moments. This may inconvenience users who are looking for the fastest access on the mobile while on the move. Review collected by and hosted on G2.com.

Aman S.
AS
Operations Manager
Small-Business (50 or fewer emp.)
"Best and easiest way to manage expenses and submit receipts"
What do you like best about Alaan?

The digital card and easy way to upload receipts with very less hastle Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Little more options in expenses details required Review collected by and hosted on G2.com.

GM
Tour Operator
Mid-Market (51-1000 emp.)
"Great experience for online expenses payment"
What do you like best about Alaan?

We like the smart way that application work by & also the easy way to add it on samsung pay.

The instraction is very clear and the customer support is helpful.

The user Implementation is easy

The aplication have a may of adjantige ponits

Usualy, we use Alaan every day to mak our online payment

The easy intergration help us to like Alaan aplication

I can now say goodbye to the hassle of carrying your physical cards and say hello to a convenient, secure, and seamless payment solution tailored to your business payments.

With Alaan, i'll enjoy the speed and convenience of making payments with just a touch or a glance. It offers enhanced security by using a device-specific number and unique transaction code, ensuring your card details are never shared. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Nothing to dislike at the moment.

Up to the date, we don't have any problem on the application. Review collected by and hosted on G2.com.

Response from Customer Support of Alaan

Thanks for the kind words, Girgis!

Dianna G.
DG
FINANCE MANAGER
Small-Business (50 or fewer emp.)
"Alaan Pay - Business Expense Made Easy!"
What do you like best about Alaan?

From using Alaan Pay for almost a year now, we are using Alaan Pay everyday and it has always been very smooth for us - from card usage, topping up, doing our reports. It has significantly decreased the time spent on reporting the expenses especially with the integration we have done with Xero. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Nothing! So far, everything works very smoothly for us, and if ever we face small issues, our dedicated account manager is always responsive along with the team. Review collected by and hosted on G2.com.

Kalidas R.
KR
Accounts Manager
Small-Business (50 or fewer emp.)
"Highly Recommended Software and Excellent Service"
What do you like best about Alaan?

Alaan is very user friendly. Initially we used some other card service provider but we faced many issues and they took very long time to topup our funds in our Alaan Pool account. Alaan has one good option to upload our payment transfer receipt in their portal so that the fund will reflect in our account earlier compared to other service provider. Alaan not charging us any service charges but we paid Service charges to the previous service provider who gave us a very poor experience. It is simplified our work and saves our time. We didnt face any issues as of now in their service and their customer support is very excellence. There is no many formalities to implement their service we implemented Alaan with in a week for out 6 group companies. We are using Alaan cards to make payment 40 to 50 times per day. It was quick to set up, and we didn’t encounter any major obstacles during the integration process, everything just worked smoothly from the start. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

Other than admin you can give option to one more person to move funds from other wallets to primary wallet. Now our one of user is using admin access to move funds from other wallets to primary wallet. Review collected by and hosted on G2.com.

BY
Coordination department
Mid-Market (51-1000 emp.)
"It's very helpful , amazing & very safe App."
What do you like best about Alaan?

It made my work very easy for, to do accounting transactions and organised my bills for work. I no longer need to write or organise invoices. Just pay and send my payment invoice related.like a bank when give you a credit card to spend & pay what you want

Apple Pay available , its make me happy , so no need to carry my physical AlAAN card, im enjoying the speed and convenience of making payments with just a touch.

im using it daily because my expenses too much so, i have asked for an increase my limit so that i can do my operations & needs. Review collected by and hosted on G2.com.

What do you dislike about Alaan?

-Nothing,

-Very easy to use and helpful. Review collected by and hosted on G2.com.

Response from Parthi Duraisamy of Alaan

That's great to hear, Bilal! We're glad that you've had a positive experience with Alaan.

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