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Allscripts CareDirector

By Altera Digital Health

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Allscripts CareDirector Reviews & Product Details

Allscripts CareDirector Product Details
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Allscripts CareDirector Reviews (11)

Reviews

Allscripts CareDirector Reviews (11)

3.7
11 reviews

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Alexis C.
AC
Operating Room Registered Nurse
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to use with better options for community care"
What do you like best about Allscripts CareDirector?

As a user it is easy to use with simple directions to get you where you need to go so you can interview patients and get them help quickly and efficiently. Being that this company is world wide, many companies offer this to their employees. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

Some patients may not have this at their reach like the elderly population. As a healthcare administrator not being able to see patients clearly can be a downfall not to the app's fault. Additionally not many companies showcase that this is offered and many people go a long time before realizing this is available to them. So it goes under utilized unfortunately and for some that really need it and dont know. Review collected by and hosted on G2.com.

CE
Case Manager
Mid-Market (51-1000 emp.)
"Tool for Inquiries and Referrals"
What do you like best about Allscripts CareDirector?

We had a hard time before when we only receive inquiries only through fax. Some we don't receive, some we receive late. With Allscripts CIM those issues were covered. We are now able to check inquiries and referrals online, on time. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

We have to check back and refresh from time to time. I hope in the near future they will create an app and push notification on phone. I usually work on the go so this will help case manager/admissions like me. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Makes referrals easy!"
What do you like best about Allscripts CareDirector?

I like that I get a notification via email or text each time a referral comes in. It is easy for my referral sources to not only send me the referral but to also communicate throughout the referral process. I also like that all patient records and orders can be uploaded to the system as well. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

The timing on my allscripts does not show up accurately so I cant tell exactly what time the referra came through. Review collected by and hosted on G2.com.

SK
Student Researcher
Small-Business (50 or fewer emp.)
"Care Management in Hospital"
What do you like best about Allscripts CareDirector?

This patient care management product allows me to easily record patient data and also implement a payment method that is quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

There is nothing terrible about this product but I am trying out different programs to see which fits best for me and my team Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Not Recommended"
What do you like best about Allscripts CareDirector?

It has a simple UI which makes it easy to use basic functions. Has a decent amount of good features. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

It is very expensive and also freezes very often which is a big problem. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Cloud based EHR, health care patient charting and practice management "
What do you like best about Allscripts CareDirector?

Patient charting makes it easy to access patient records and report on trends. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

The dashboard patient information header does not refresh properly so we mostly don't use it. Review collected by and hosted on G2.com.

Kevin J.
KJ
Pediatric Transplant Social Worker
Hospital & Health Care
Enterprise (> 1000 emp.)
"Allscripts for discharge planning"
What do you like best about Allscripts CareDirector?

Allscripts made it fairly easy to submit referrals to multiple skilled nursing facilities, LTACH, or DME companies in one step. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

The interface was not very intuitive, and the process for fax attaching documents did not always work well. At times there were also wrong contact/fax numbers for companies that were not also on the Allscripts system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Extremely convenient electronic referral"
What do you like best about Allscripts CareDirector?

Allscripts makes it very quick and convenient to send in an electronic order for a patient to another facility they are being referred to. It prevents loss of paper orders and cuts out time for inputting the order manually. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

There are times when electronic communication is lagging and orders are not uploaded in a timely manner. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market (51-1000 emp.)
"One of the few EMRs that works for hospcie, but could be better"
What do you like best about Allscripts CareDirector?

Has functionality that is essential for hospice, but is missing from most other EMRs Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

Not very user friendly. Great for hospice team members, but too expensive for physicians. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Helps keep me connected with all the providers in my clinic"
What do you like best about Allscripts CareDirector?

I like that I can easily view all upcoming appointments of any given date, sort them by time and provider, and even print them out. In a building with three floors, it's helpful to be able to filter these results and print out schedules for each floor. The interface is very clean and without too many frills so once you know where you're going, it doesn't take much time at all. Review collected by and hosted on G2.com.

What do you dislike about Allscripts CareDirector?

It can take some time to get used to navigating. The method for opening up stored photos of insurance cards and photo ids can be a bit cumbersome as it is not streamlined in the patient's chart. Currently, even if I am viewing a patient's chart and click on the Patient Registration button, I have to use a pop-up search box to look up the patient again and THEN open another window which contains all images scanned to their chart. Review collected by and hosted on G2.com.

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